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Basco Fine Foods Reviews

4.7 Rating 438 Reviews
90 %
of reviewers recommend Basco Fine Foods
4.7
Based on 438 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
“The food is good, but the customer service is terrible and non existent”
Helpful Report
Posted 1 year ago
“A superb supplier of Suckling Pig and their Madurado dry aged pork chops. Excellent quality combined with reasonable pricing and fast delivery. Will definitely be ordering again. Thank you Basco. Chris Power”
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Posted 1 year ago
“2nd time ordering with Basco. A bit disappointed this time around. One of the items provided doesn’t match what I ordered. Ordered one ribeye and one sirloin. Received one ribeye and one strange looking piece that doesn’t resemble either ribeye or sirloin nor the image in the listing. Not sure I’d order again based on this. Yet to cook it so it may still be delicious but not what I ordered.”
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Posted 1 year ago
“Ordered a Picanha. It was absolutely delicious and a bargain price when i ordered it”
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Posted 1 year ago
“Love the chorizo, haven't eaten the fillet yet but butchered up beautiful, lovely marbling”
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Posted 1 year ago
“Whole fillet has lovely flavour..”
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Posted 1 year ago
“My order was for 2.5Kg of spicy olives in brine. The item was good value, delivered in great condition and arrived at the agreed time. The olioves are delicious and an added bonus is the decorated tin they were stored in which we intend to recycle and use for storage.”
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Posted 1 year ago
“Really amazing, fast service and the food is always top quality and delicious.”
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Posted 1 year ago
“Always exemplary in goods and services”
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Posted 1 year ago
“Just great food..... delivered perfectly to my door. What's not to like!!”
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Posted 1 year ago
“Deliveries not so good . However food fabulous.”
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Posted 1 year ago
“I bought the beef fillet on offer it was first class and the taste was just as good”
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Posted 1 year ago
“Excellent range of goods and impressive customer service. They rang me to re arrange an order of goods which needed re fridge ration. Nice to talk to a real person who took the initiative. Thank you!”
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Posted 1 year ago
“Great choice and service”
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Posted 1 year ago
“As always great delivery and packaging. Looking forward to grilling my steaks! They look amazing !”
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Posted 1 year ago
“I keep coming back! The variety and quality of the food offerings (and the Nordes gin) is exceptional. Every time I have dealt with customer services if there has been a packing error or anything at all they are super friendly and fast to solve any issues . Great company with really amazing food... try their Ibirico baby back ribs... you won't regret it!”
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Posted 1 year ago
“The parcel turned up a day late having paid for express delivery the ice packs had melted and the food was nearly defrosted absolutely disgusting service a complete joke of a company I wouldn’t recommend to my worst enemy”
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Posted 1 year ago
“Excellent customer service, very impress with foie gras! Will definitely come back again!!”
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Posted 1 year ago
“Always deliver 1st class produce.”
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Posted 1 year ago
“Iberico pork of various cuts always delicious. Also the suckling pork confit terrine sublime. Guests thoroughly impressed.”
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Posted 1 year ago
Basco Fine Foods is rated 4.7 based on 438 reviews