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Barnes Brinkcraft Reviews

4.6 Rating 1,106 Reviews
92 %
of reviewers recommend Barnes Brinkcraft
“3rd time booking and returning to a Barnes Brinkcraft lodge. We were happy as always and will be back again next year. Thankyou!”
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Posted 1 year ago
“Had a fantastic day there was 6 in our party all enjoyed the day weather did help”
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Posted 1 year ago
“The staff from the start to finish were perfect polite and helpfull. The boat was perfectly cleaned and ready for us. We had an electric model and I have to say it was a pleasure to use.”
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Posted 1 year ago
“Staff very helpfully”
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Posted 1 year ago
“Simple process to book the boat I want. Plenty of information about the different boat to enable selection.”
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Posted 1 year ago
“Easy to book online. A concern I had immediately after booking was resolved when they opened the following day at 8am meaning we could proceed with our booking at 10am. Check-in and briefing very efficient and we were on our way. Four hours was perfect for a trip to Horning and a late breakfast. Would highly recommend.”
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Posted 1 year ago
“Excellent service. Kate was extremely helpful”
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Posted 1 year ago
“The staff meeting us was okay as was the instructions for driving the boat, but the map was rubbish and it was not made clear to us that we could not go under the bridge.Also the boat could have been cleaner with a toilet which should have been working, a rubbish bin on board would have been a useful addition., but saying all that it hasn’t put us off having a boating holiday (this was our first time exploring the Norfolk Broads”
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Posted 1 year ago
“Helpful and cheerful staff. Clean and tidy boat.”
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Posted 1 year ago
“Easy process to book, we’ve been with Barnes Brinkcraft before hence us re booking”
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Posted 1 year ago
“Staff very friendly and efficient. We had a family problem so needed to get our car & the keys from them which was in the evening so office closed but kindly came out to accommodate us so we could access to our car. Welcome pack was a nice touch , could have done with a sachet of washing up liquid as forgot to buy some 🤣 Boat was well equipped with all you needed. Only thing was the beds were bit too but apart from that everything was great and would recommend”
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Posted 1 year ago
“Booking was easy, we have previously stayed in the property next door in 2018 and decided we were overdue another visit. Quickly received confirmation so now just looking forward to our holiday by the water.”
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Posted 1 year ago
“It is very easy to book a holiday with Barnes Brinkcraft. Their only omission was to forget to send us the promised reminder email regarding the final payment, they eventually contacted us to say our payment was overdue so we paid the outstanding sum online.”
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Posted 1 year ago
“Thank you! I’d recommend to visit this place for everyone”
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Posted 1 year ago
“great stay in Jib Sail, high spec holiday home with all home comforts, stunning views of the broads and wonderful position, 5 minutes walk from the centre of Wroxham. Thankyou Daniel and team for your welcome.”
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Posted 1 year ago
“Have been with them before and they were very good have booked again for next year x”
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Posted 1 year ago
“Had a great morning (4hr hire) on one of the picnic boats and highly recommend the boats and Barnes Brinkcraft. Staff were brilliant, no fuss, easy straightforward instructions, friendly and welcoming. Would definitely use again, thanks for helping us make memories on our holiday.”
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Posted 1 year ago
“Abrupt staff, customer service lacking.”
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Posted 1 year ago
Hi Jason I am so sorry that this was the case. I can only say that this is not the norm and apologise All the best, The Barnes Brinkcraft Team
Posted 1 year ago
“Excellent experience. Battery went on the generator on day 2, lost 4 hours of the day. Was replaced by engineer who was great.”
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Posted 1 year ago
“Booking online was easy. Price was fair for 4 hours when you think what’s left after fuel, insurance, wear and VAT come off. Parking is a pain. So come early. But if that’s news to you on the Broads in August then sorry, but it’s like that everywhere. The welcome was bright and friendly. The kids were made to laugh and we were given all the time we needed. Messing about in boats is a laugh. It’s always been a laugh. Book up now and have a go. Cheers for a great (half) day 👍🏻”
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Posted 1 year ago
Barnes Brinkcraft is rated 4.6 based on 1,106 reviews