Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 842 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 842 reviews

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About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th August 2026

Carol M

674

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We visited Riga, Tallinn and Parnu on a seven night holiday organised by Julija who was excellent throughout the pre-planning phase. Hotel recommendations were excellent; the travel itinerary was detailed and Julija managed the outbound and inbound check in arrangements to enable us to get decent seats on WizzAir. Tallinn is a beautiful city to visit despite the cruise ship "zombies" that walk the streets. We stayed in the 3 Sisters Hotel in Tallinn - highly recommended. If you are thinking of travelling in this region; I can highly recommend these guys to arrange your travel and give sound advice.”

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Posted 7 years ago

“The Russia trip was excellent - a fascinating journey into history and culture. It was very well organised and everything went smoothly. A couple of points of feedback: 1. The itinerary was very fluid and didn't follow any material I was given. Perhaps this is common with Russian itineraries as the guides mentioned a number of times that plans could change if traffic was bad, museums were suddenly closed by govt etc etc. 2. The Moscow section of the itinerary was very quick and full - it's a personal preference however I would have loved a longer period in Moscow and less time in St Petersburg. 3. The hotel in Moscow (Holiday Inn) was excellent and the staff very helpful and friendly. The room was great. The hotel in St Petersburg was a bit disappointing, a bit run-down and my initial room was very small (in the attic). I asked for a room change after the first night and they accommodated my request. I must thank Daina very much for her assistance throughout - my booking process, documents given and information was excellent. I plan to book more tours through Baltic Travel.”

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Posted 7 years ago

“I am delighted with the holiday planned for us by Baltic Travel. Everything went very smoothly from start to finish. Brilliant hotel convenient for major sites and a really helpful concierge who arranged events for us with discounts. Friendly and helpful staff, I particularly want to mention Michael who helped us obtain visas and answered all our questions with patience.”

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Posted 7 years ago

“We had the most fantastic holiday in Norway on the Arctic Combo. . We couldn't fault anything about the trip and thought that it was excellent value for money. We loved our time on the Hurtigruten-the food was excellent and the scenery was amazing.. The highlight of the trip was of course the Snow Hotel and the king crab fishing, snowmobiling and husky dog sledding were incredible experiences-the guides were extremely knowledgeable. We will definitely use Baltic Travel again for any future Scandinavian trips and will recommend you to others. Many thanks for a magical holiday”

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Posted 7 years ago

“Just got back from a week in St Petersburg organised by Baltic Travel. The pre-trip organisation was excellent. Getting our Russian visas went smoothly. Laura answered all our questions, even calling St Pete to get answers! Flights and pick-ups wentq well and once there it was excellent. Loved the Ambassador Hotel....very friendly staff, clean, comfortable and great breakfasts. Would thoroughly recommend Baltic Travel and will definately use them again when we head to that part of the world. Martin & Joy”

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Posted 7 years ago

“Fabulously organised and delivered trip to Moscow and St Petersburg, from first contact with Michael and team in the London office to our safe return landing at Newcastle airport. Brilliant guides, great itinerary, good hotels - educative, entertaining, relaxing in equal measure. Special thanks to guides Sasha (Moscow) and Teddy (St P).”

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Posted 7 years ago

“Friendly, helpful organisation. Everything went to plan, precisely but with comfortable ease. Being picked up on every leg of the journey and tour was wonderful. Both guides were excellent; Sasha's sense of humour was an added bonus. Both kind, gentlemanly, and incredibly knowledgeable. Teddy tells a great story. All the tour visits were well chosen and the Russian meal was wonderful, for the cuisine as well as socially. A lovely idea. Both hotels were well located with efficient, warm service. I liked the Moscow Hotel best, for its dining and quiet décor, but we were well served in both. Flights great. Love Russia. Will highly recommend Baltic Travel Company. Thankyou.”

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Posted 7 years ago

“A truly fantastic trip with my son to St Petersburg. The organisation from Baltic Travel was faultless.”

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Posted 7 years ago

“This was the first holiday we had taken with the Baltic Travel Company and we all really enjoyed it. We travelled to Poland and split our week between Krakow (a lovely city!) and Zakopane in the Tatra mountains. This proved to be an excellent combination. All the arrangements worked really well. We thoroughly recommend the Baltic Travel Company!”

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Posted 7 years ago

“We had the greatest winter vacation - I went with a group of friends. We did the Aurora Bubble tour in Lake Inari, Finland. All of the activities were amazing, and worth the money! We had great organization with Inga and the crew at Baltic Travel Company. I will most definitely be looking at another trip with the company!”

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Posted 7 years ago

“Baltic Travel Company, thank you. We had the most wonderful time in Tromsø and although the weather seemed to be against us, we did manage to see the Nothern Lights, which was the highlight for me. Tromsø was an excellent centre as was the hotel, it couldn't have been more convenient for everything and the people we met were all wonderful and so willing to tell you about their history and town, which has a great vibe about it. It was a magical experience. Thank you to you and your team for making it all possible.”

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Posted 7 years ago

“I cannot praise Baltic Travel enough for swifty responses, excellent organisation and really listening to and accommodating the wishes of the customer. I would not hesitate to recommend them, or use them again myself.”

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Posted 7 years ago

“we would like to thank you and your company for a First class holiday experience. From start to finish, everything ran smoothly. Your up to date information was marvelous. The package you provided was excellent. The paperwork you sent through was faultless. The service by Grayline was fantastic. Thank you for your kind gift of a bottle of champagne at the hotel for my partner's birthday. It was well received. The hotel itself was excellent. Unfortunately we didn't see the Northern Lights, but that is how nature works. Overall we had a lovely time, which was made easy from the preparation you made I would certainly recommend Baltic Travel to anyone . I really can't praise you enough. Kind regards Glyn.”

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Posted 7 years ago

“Our experience with Baltic Travel was absolutely incredible. Outstanding service and very organised when helping us plan our honeymoon. All reservations/ transfers/flights worked like clockwork and the communication with the company was exceptional. Would recommend them to anyone we know that are planning trips and we are looking forward to using their services in future when planning our next journey. 😊”

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Posted 7 years ago

“My holiday in Iceland was fantastic, thank you Baltic Travel. Iceland is lovely, it has some amazing scenery and everyone is really nice and they speak brilliant English ! All of the arrangements you made ran very well. The hotel was good, clean and warm, the staff friendly and helpful, and I was impressed with Grayline travel, all tours ran on time and the tour guides were knowledgable and interesting to listen to. The only disappointing thing was the non show of the Northern Lights. Grayline did their best to find them for us, but to no avail. But I realise that as it’s a natural phenomenon sighting them can never be guaranteed, so no complaints ! Thanks very much for arranging the holiday for me, I would happily recommend you and Baltic Travel to anyone thinking of undertaking a similar trip. Pauline”

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Posted 7 years ago

“We have recently returned from Poland having booked the “City and Snow” holiday with Baltic Travel. I can honestly say Baltic Travel were exceptional right from the start of our enquiry. Very helpful and eager to please, sourcing additional activities for us whilst in Zakopane – dog sledding, snow shoe walking, cross country skiing and a Kulig ride. The whole holiday was well organised, with great communication throughout. We were given our itinerary beforehand and everything happened/people arrived when they should have but if there had been a problem, we had the details of who to contact, which is important when you are in a different country and don't speak the language. The combination of City and Snow was a good in both contrast and time spent at each location; Krakow is a lovely city, easy to get around and steeped in history. We opted for the optional tours of the Salt Mine, city tour and Auschwitz-Birkenau, these were all well organised and tour guides very informative. Then on to Zakopane for some fun the snow and mountains. Zakopane has so much to offer, a fantastic family winter activity destination. There were so many different things to do in and around Zakopane, as well as our planned activities, there were walks in the woods, snow maze, funicular railway and a whole host of things we didn't get round to doing. The additional activities Baltic Travel booked for us were with BazaTatry, they were fantastic, a truly personal service, very friendly and extremely helpful. We feel like we have had a VIP trip! We would most definitely recommend Baltic Travel and booking the additional trips/activities - we look forward to booking our next holiday with them!”

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Posted 7 years ago

“We had the best time on our recent trip to Tromsø and Stockholm! I would even go so far as to say it’s the best holiday we’ve ever had. Tromsø was amazing, such a beautiful place, especially when knee deep in snow. The locals were so friendly. The northern lights chase was fantastic. Our host Trine was great and made everyone feel at ease. Even if we hadn’t seen the Northern lights she would have made it a special trip...teaching us about the lights and Norway and it’s history. It was really interesting. She was also great with our sons which was nice especially as they were the only children on the trip. And we did see the northern lights which was the whole reason for the trip so we were beyond happy! The dog sledding trip was great but soooo cold (-25). The staff were great & it was an unbelievable experience. The scenery was breathtaking. Stockholm was also beautiful and dusted with wet snow. Perfect for snowballs, so my boys were very happy. The hotel here was lovely. Both hotel breakfasts were the best we’ve experienced, so much choice and interesting new foods to try. We were also very impressed with The Baltic Travel Company. The itinerary & advice they provided were very helpful indeed. So in summary we had a fantastic once in a lifetime holiday, and would recommend the Baltic Travel Company to anyone considering booking a trip with them.”

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Posted 7 years ago

“Incredible service from start to finish. Really knowledgable, informative and helpful with our questions. Diana who arranged our trip couldn't have done any more for us. We had the most wonderful time, everything was as it was described.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th February 2019

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Posted 7 years ago

“We had an excellent holiday. Michael was very efficient in sorting out our tour, and we luckily saw the Aurora. The dog sledging was great fun”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th February 2019

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Posted 7 years ago

“I booked an adventure weekend (% days) in Iceland. The staff were very helpful and provided information to my questions when asked. In addition they were quick to sort an issue I had with luggage allowance at the airport and replacement boarding passes were in my hotel room the next day. All in all very pleased with their service.”

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Posted 7 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 842 reviews