Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, United Kingdom
Rating: 4.94

4.9 Rating 842 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

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4.9

Based on 842 reviews

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About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road,
Richmond
United Kingdom
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 19th August 2026

Carol M

674

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The support from Inga and her colleagues during the booking process, preparation for the holiday and during the holiday was excellent. Communication throughout was timely, friendly, clear and relevant. I would certainly recommend Baltic Travel to anyone considering a holiday in that region.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 13th June 2026

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Posted 2 months ago

Thanks David! That is a fantastic photo!

Posted 2 months ago

“We had a one week holiday in Vilnius and Tallinn, and were very pleased with the service offered by Baltic Travel Company. They were very prompt in answering any queries and their choices of hotels in both cities were good - comfortable accommodation, and convenient for sightseeing. The staff obviously know the Baltic countries very well. For instance, we suggested travelling from Vilnius to Tallinn by train, but they recommended the coach, which was two hours quicker and more comfortable. They also suggested we get the John app (the equivalent of Uber) which proved excellent. We shouild be happy to use Baltic Travel Company again and to recommend them to friends.”

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Posted 2 months ago

Thanks for your review Susan! All of the team except one are from the Baltic region so have knowledge of that area covered! Look forward to helping you again in the the future.

Posted 2 months ago

“Just back from a truly wonderful week in the Faroes. Nothing was too much trouble for Inga; when the UK airport was inconvenient she simply rescheduled the flights and itinerary to suit. Breathtaking landscapes, welcoming people who all spoke perfect English and so easy to get around with undersea tunnels between the islands. I took up the suggestion of an evening of fine food in a centuries-old restaurant. I had to leave one island unvisited to make sure I return!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 6th June 2026

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Posted 2 months ago

Thanks for the great review and photos Terry! We're glad to hear that you enjoyed your visit and would like to return. We'll pass your praise onto Inga too.

Posted 2 months ago

“We have just completed a second trip organised for us by Baltic Travel. The first, in June of last year, a tour of Poland, and we have recently returned from a coastal cruise of Croatia. All travel arrangements were excellent, with good communication from the company, and the agents helpful both on the phone and contacts by email. We have also booked a tour for September of Serbia, Bosnia, Montenegro and Croatia, we are completely confident to use Baltic Travel again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 20th May 2026

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Posted 3 months ago

Thank you for taking the time to share your review and great photos Steve and Elaine. You are going to run out of Balkans soon!

Posted 3 months ago

“We went on the Norway in a Nutshell trip. Inga was amazing from start to finish, kept us informed at every step and dealt with all our queries really quickly. We were provided with all tickets prior to the trip and everything went really smoothly. All the hotels booked were great. Wouldnt hesitate to recommend this trip.”

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Posted 3 months ago

“From the first point of contact with Baltic Travel, Daina handled everything personally. We did a rail journey around Finland - this necessitated many trains and 6 hotels. The organisation was outstanding and everything went to plan. Whilst in Finland, we requested to make a change of hotels and trains and this was dealt with quickly and seamlessy by Daina. We have no hesitation in recommending this company to others and would book through them again should we travel to Scandinavia or the Baltic.”

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Posted 3 months ago

Thank you for taking the time write a great review Diane. Finland is a great place to visit by train and we'll let Daina know that she did a good job handling your booking!

Posted 3 months ago

“We have just returned from a wonderful short trip to The Faroe Islands arranged by Inga @Baltic Travel We cannot recommend it highly enough. Every little thing went so smoothly all queries before the trip were answered promptly, efficiently and in a friendly manner. We are a group of very well seasoned travelers and cannot find fault with any part of the arrangements made for us. Thank you very much”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th April 2026

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Posted 3 months ago

Hi Patricia, Thank you for letting us know that you had a great trip in The Faroe Islands. It's such a nice place with lots to do. We are here for you whenever you'd like to discuss your next adventure!

Posted 3 months ago

“I approached a number of companies hoping for a last minute trip to see the Northern Lights over the Christmas period and Mark Champagne from Baltic Travel was the only tour operator that took the time to make contact and was keen to be of assistance. He listened to my requirements, came up with a perfect package, and my son and I had a wonderful long weekend at Camp Ripan in Kiruna, Sweden, in January, and were fortunate enough to see the aurora borealis. The holiday ticked all the boxes and I can't thank Mark enough for organising a holiday that my son and I will remember for a long time. The service was excellent and would highly recommend.”

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Posted 3 months ago

Hi Bonnie - thank you for the glowing review. It was nice to create a bespoke itinerary so that both of you got to do your thing! Sweden is such a great country to visit! Hope that we can help you again in the future.

Posted 3 months ago

“This is the second tour we have undertaken with Baltic Travel and on both, the organisation and attention to detail we have received has been brilliant. They changed our airline because my husband didn't want to fly by Boeing; they chose us a hotel that was just right - quiet, comfortable and warm, with a view of the sea, but also where we could see a little of a normal Reykjavik neighbourhood. The staff there were extremely helpful also. All transfers went off without a hitch and we were kept informed of any rescheduling (well it WAS lceland in March!). Our excursion guides were brilliant and obviously love and are proud of their country - which is beautiful and dramatic in equal measure. All in all a superb few days. Would have no hesitation in booking with Baltic Travel again.”

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Posted 4 months ago

Thank you for your review and pleased to hear that you loved Iceland. We are ready to help you with your next trip and preference for airliner!

Posted 4 months ago

“We had a fantastic trip to Levi, Finland. Laura did a great job organising everything we wanted and it was all perfect. I would definately recommend, we will be back for our next trip!”

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Posted 4 months ago

Thank you for your review Caroline! We are looking forward to helping you with your next adventure!

Posted 4 months ago

“We already knew the area we wanted to visit (Finnish Lapland, Arctic Circle) and could easily have booked flights and a hotel ourselves, but we wanted guidance on choosing the right hotel within the brand we wanted to use, and the reassurance of ATOL and ABTA protection. Baltic Travel appeared during our research and offered exactly the outdoor experiences we wanted to do during our trip, so we did some due diligence checks on-line before contacting them by email. There was a bit of back and forth, but only because we had lots of questions and wanted to be sure we were making the right choice (of hotel location & type of accomodation). Daina supported us throughout, answering everything clearly and helping us feel confident and excited about our final decision. The booking process itself was straightforward. We received a payment link for the deposit, confirmation arrived immediately, and the same smooth process followed when the balance was due. All travel documents were provided well in advance. Would we use Baltic Travel again? Absolutely. Our experience was entirely positive from start to finish.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2026

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Posted 4 months ago

Thank you for your review Sarah! We are so happy to hear that you enjoy Finnish Lapland! Daina is on standby for your next adventure!

Posted 4 months ago

“We had a fabulous holiday in Saariselka, thank you. The flights and transfers worked well and the hotel was perfect: we appreciated its quiet location. The food was delicious, even better than the pictures on the website and they catered for my dietary requirements. The equipment given to us (thermal suit, boots, inner liners and helmet) was of a very high standard – spotlessly clean and in perfect condition. We really enjoyed the trips, especially the snow shoeing, snow mobiling and husky sledding. We were blessed with an incredible show of the northern lights one night, which coincided with the snow mobile trip too. It was truly mesmerising. We also enjoyed exploring the trails in the beautiful National Park using the snow shoes in between the trips. A fabulous break and thank you Daina for your recommendation and advice: we are big fans of Saariselka.”

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Posted 5 months ago

Thank you for the fantastic feedback! We are big fans of Saariselika too! Glad to hear that you found time to explore on your own and between activities. Please let us know when you are ready for your next trip so that we can help.

Posted 5 months ago

“Very well planned tour and great service throughout.”

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Posted 5 months ago

Thanks Janet - looking forward to helping you plan and book your next adventure!

Posted 5 months ago

“Booked the Aurora Cabin & Winter Wonderland package. Can not fault anything at all. Very well managed and well worth the experience. I suspect we may do it again next year.”

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Posted 6 months ago

Hi Phil - thank you for getting in touch. We are ready when you are to start planning your 2027 visit.

Posted 6 months ago

“I am a solo traveller that was wanting to go to Finnish Lapland on an activity holiday. I googled and found Baltic travel. Inga sorted everything for me and changed things when I changed my mind of hotel and some activities. Everything was well detailed and she kept me informed of how things were going. I would recommend them and use them again”

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Posted 6 months ago

Thank you for your review Gaynor. We're happy to hear that Inga was able to customise your trip for you. Looking forward to helping you with a future adventure.

Posted 6 months ago

“Husband and I have never used a travel company to book our holidays but we were bowled over by the professionalism of Daina @ Baltic Travel. We recently booked and travelled to Wilderness Hotel Inari in Finland for the Northern Lights and Daina arranged the whole package for us between Xmas & New year in 2025! She responded to all my questions (at times, OCD overload on my part) with patience and arranged the whole tour, hotel, transfers, activities, and flights. She even sent us our boarding passes before our departure! What a great service. The tour was absolutely amazing, and we even got to see the Northern Lights. We did have trepidations with the activities but they were simplay enjoyable. I was glad that we managed to stay in the Chalet and the Cabin during our stay. Absolutely happy with Baltic Travels, and glad they took care of all the bookings for me.”

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Posted 6 months ago

Thank you for your feedback Henrietta. Visits to Inari never disappoint and we're happy to hear that you got to see an Aurora too! We will pass on your regards to Daina who sets a very high bench mark!

Posted 6 months ago

“We have recently returned from an amazing holiday in Lapland (Finland) organised for us by Baltic Travel. Inga was immediately responsive to our enquiry and crafted it to our precise requirements. Every aspect was exactly as we expected and provided at very high quality. There is not even the tiniest thing we could find fault with, so thank you Baltic Travel and Inga in particular.”

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Posted 6 months ago

Thank you for taking the time Peter. We will pass on your praise to Inga and the team!

Posted 6 months ago

“Laura from Baltic Travel did a great job of organising my recent trip to Tromso, from the flights to accommodation and excursions. The Home Hotel With where I stayed was great and couldn't have been better placed on the harbour front but very central too The instructions Laura laid out for the excursions were really helpful and comprehensive. Highlights being the talk we received on the Sami culture when we went reindeer sledding and of course seeing the amazing Northern Lights.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th January 2026

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Posted 7 months ago

Thanks Paul - we're glad that you had a wonderful time in Tromsø! Thanks for sharing your photo too. The Auroras turned up as planned too!

Posted 7 months ago

“A five night stay at Saariselka Kelo lodge . Christmas 2025 My husband and I were delighted with our accommodation, clean, comfortable , warm . Staff were very courteous and very helpful . Food delicious . Itinerary was carried out as written,the travel instructors were excellent in every aspect . A trouble free short break which was so welcomed by us . Thank you Baltic Travel . Hopefully again sometime !?”

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Posted 7 months ago

We're glad that you had a great time at Saariselka. A couple of team members got see whilst under renovation in March 2025 and they want to find an excuse to see the finished article! We are here for you whenever you are ready for your next adventure.

Posted 7 months ago

“Inga was super helpful giving great advice when looking for a xmas Lapland trip at short notice. She found the perfect trip to Jutuua Wilderness. Organisation was superb, no issues with travel, accommodation or activities, which themselves were very well run. Would use again without hesitation!”

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Posted 7 months ago

Thank you Angela! Jutuua is a great place to stay. We look forward to working with you to arrange your next trip!

Posted 7 months ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 842 reviews