Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 756 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

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Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th July 2025

Jacqueline H

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th June 2025

Richard C

577

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I generally dont write reviews, but had such a fantastic trip on our recent 10 day holiday to Norway, it felt right to share my experience. Baltic Travel arranged everything for us - flights, hotels, ferries, trains, etc. and provided extensive explanantions for our itinerary - websites, travel to hotels, train stations, etc. so at no time did we feel at all lost. Also, the price for the holiday was less than I would have expected (and lower than other trips I'd seen) so the price is good as well as the service. Also, the team at Baltic Travel are very responsive - I had a problem checking in for our flights and Daina quickly soretd things out and sent me our boarding passes without me even asking - fantastic services from start to finish. The hotels picked by the team in Norway are very good - there was also breakfast in each hotel as standard, which Im not used to, and the food quality and variety was the best I'd ever had on a holiday. I will certainly use Baltic Travel again!”

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Posted 1 year ago

“This was a wonderful trip taken by 5 family members. The administration was first class and the commication was excellent. The weather was generally very kind. The hotels were very comfortable with great breakfasts. We ate extremely well, often trying cafes and restaurants recommended by guides and sometimes looking to see where the locals ate and following them in. We had four different guides across the three countries and the Palace and without exception they were enthusiastic, knowledgeable and led with a good pace. The sights were really interesting and the guides took us to places not readily available in tourist books so we got the best of both as we could catch a tram or visit other places in the afternoons. We can thoroughly recommend this trip.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 10th June 2024

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Posted 1 year ago

“The hotels were number 1. We had requested an updrade and were not disappointed. Hotels were centrally located. Various destinations were well chosen. Vehicle was an appropriate size, however, communication with the rental car company was difficult. We enjoyed our trip very much.”

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Posted 1 year ago

“The whole process from start to finish was excellent. The information given could not have been better. Any queries(which were minor) were answered immediately. The information given to us made the journey so easy. Hotels were superb.”

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Posted 1 year ago

“i had a wonderful holiday in Poland. The hotels chosen by Baltic Travel were excellent and, apart from one, very conveniently placed close to the railway stations. Very good information was provided by this company including maps, instructions etc. All helped to make this a wonderful holiday with a company I would have no hesitation travelling with again.”

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Posted 1 year ago

“Travelled to Greenland with Baltic Travel. Everything ran smoothly and we had a great holiday. Would definitely recommend.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 18th May 2024

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Posted 1 year ago

“We had a fantastic time in Tromso on a Northern Lights trip in March. Daina was incredibly helpful and everything ran smoothly. The instuctions for each step were very clear .The company that were used for the Lights tour were brilliant and went out of their way to make it a memorable experience. I wold definitely recommend this Company!”

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Posted 1 year ago

“Well organised in fabulous hotel. Amazing treatments and spa some of the best we’ve experienced.”

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Posted 1 year ago

“Thoroughly enjoyed our adventure in Norway with Baltic travel. Perfect combination of organised atcivities and transfers and independent exploration. Daina was always helpful and professional. Have recommended to family and friends.”

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Posted 1 year ago

“Easy to book trip and Laura kept in touch . Good instructions with maps to show pick up places. We were unlucky with Reindeer sledging as too warm and a refund issued for this part came through in a couple of days. Trip not cheap but everything worked well”

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Posted 1 year ago

“Spent 4 nights at the wilderness Nangu Resort in Finland. 4 of us had a fantastic time, we couldnt fault anything. Food was excellent, staff terrific , experinces out of this world. Weather perfect and we saw the northern light more than once. The whole thing was so well planned and timed. Laura at Baltic travel was so herlpful before we went in anwering questions and giving advice. An expericne we will all remember for ever.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 21st March 2024

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Posted 1 year ago

“Very friendly organisation with knowledgeable people who can tailor a travel package around you. Our trip was meticulously planned and everything just clicked perfectly.”

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Posted 1 year ago

“Can't praise this travel company enough. Our Northern Lights trip to Tromsø went without a hitch. 2 flights each way, taxis from and to the airport all went smoothly and the hotel was lovely. The Northern Lights chase was fantastic and took us all the way to Finland to find the lights. Mine was quite a late booking, so I had need to phone a couple of times, and always someone there to answer within a few rings. Would definitely use again. Thank you”

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Posted 1 year ago

“Good holiday, well organised. Good transport arrangements. Didn't see Northern lights. Long day trips, a bit too long. Very cold outdoors, but warm indoors, including on coach.”

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Posted 1 year ago

“We found them very helpful and efficient answering any queries we had within the hour. They customised our trip to suit our ruquirements. We definitely recommend them and would use them again.”

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Posted 1 year ago

“We have just returned from 3rd holiday booked through Baltic Travel and once again they didn't disappoint! We opted for a whistle top tour of Sweden and Norway, with Polar Express Journey. We had a fabulous time and were even lucky enough to see have seen the Northern Lights in Sweden. Flight times were excellent as was the accommodation, with lovely views of the fjord from our hotel in Narvik. Unfortunately our the train journey was delayed/cancelled, however after a quick phone call with Daina, this was quickly remedied and a taxi was booked in it's place. The taxi followed the train line and so we didn't feel we had missed a thing! A big thank you to Daina for organising this lovely trip. Lookig forward to booking our next trip with Baltic Travel!”

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Posted 1 year ago

“Easy company to deal with and found our perfect Lapland break with all the activities we wanted.”

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Posted 1 year ago

“We had a fantastic 6 day holiday on Poland. This company organised everything from hotels, transfers and trips. Everything ran like clockwork. We had a mix up with seating on the flight that was quickly and efficiently dealt with by Dana, including a lovely bottle of champagne waiting for us at the hotel to say 'sorry'. A fantastic travel company, with excellent communication from start to finish. I cannot recommend them enough.”

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Posted 1 year ago

“We have just returned from a wonderful personalised holiday in Finland Lapland which incorporated every experience we hoped for. Snow mobiling, husky sledging a night in an aurora bubble, during which we were lucky enough to see the Northern lights. Baltic travel provided lots of information before hand and had great communication throughout the booking process. I have every confidence our next holiday to Norway will be as smooth and well planned as this one was :)”

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Posted 1 year ago

“Highly recommend. I had the most magical week on the Aurora hunt across the border tour and it was made even better because I didn’t have to worry about anything. My guide met me at the airport and sorted out all transport and tickets and helped us around. She was called Cecile and she was very lovely and helpful. All the accommodations were incredible and I can’t believe how much I did in those 6 days: Santa Claus village, dog sledding, snow mobilling, ice hotel, exploring Tromso, dinner cruise, seeing the northern lights. A once in a lifetime trip.”

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Posted 1 year ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 756 reviews