Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 732 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

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4.9

Based on 732 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Russia and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics ( Scandinavia incl. Finland, Iceland and Greenland ), the Baltic States, Poland, Slovakia, Russia and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th March 2025

Christine J

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 27th March 2025

Wendy G

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th March 2025

Natalie M

566

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A truly fantastic trip with my son to St Petersburg. The organisation from Baltic Travel was faultless.”

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Posted 6 years ago

“This was the first holiday we had taken with the Baltic Travel Company and we all really enjoyed it. We travelled to Poland and split our week between Krakow (a lovely city!) and Zakopane in the Tatra mountains. This proved to be an excellent combination. All the arrangements worked really well. We thoroughly recommend the Baltic Travel Company!”

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Posted 6 years ago

“We had the greatest winter vacation - I went with a group of friends. We did the Aurora Bubble tour in Lake Inari, Finland. All of the activities were amazing, and worth the money! We had great organization with Inga and the crew at Baltic Travel Company. I will most definitely be looking at another trip with the company!”

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Posted 6 years ago

“Baltic Travel Company, thank you. We had the most wonderful time in Tromsø and although the weather seemed to be against us, we did manage to see the Nothern Lights, which was the highlight for me. Tromsø was an excellent centre as was the hotel, it couldn't have been more convenient for everything and the people we met were all wonderful and so willing to tell you about their history and town, which has a great vibe about it. It was a magical experience. Thank you to you and your team for making it all possible.”

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Posted 6 years ago

“I cannot praise Baltic Travel enough for swifty responses, excellent organisation and really listening to and accommodating the wishes of the customer. I would not hesitate to recommend them, or use them again myself.”

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Posted 6 years ago

“we would like to thank you and your company for a First class holiday experience. From start to finish, everything ran smoothly. Your up to date information was marvelous. The package you provided was excellent. The paperwork you sent through was faultless. The service by Grayline was fantastic. Thank you for your kind gift of a bottle of champagne at the hotel for my partner's birthday. It was well received. The hotel itself was excellent. Unfortunately we didn't see the Northern Lights, but that is how nature works. Overall we had a lovely time, which was made easy from the preparation you made I would certainly recommend Baltic Travel to anyone . I really can't praise you enough. Kind regards Glyn.”

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Posted 6 years ago

“Our experience with Baltic Travel was absolutely incredible. Outstanding service and very organised when helping us plan our honeymoon. All reservations/ transfers/flights worked like clockwork and the communication with the company was exceptional. Would recommend them to anyone we know that are planning trips and we are looking forward to using their services in future when planning our next journey. 😊”

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Posted 6 years ago

“My holiday in Iceland was fantastic, thank you Baltic Travel. Iceland is lovely, it has some amazing scenery and everyone is really nice and they speak brilliant English ! All of the arrangements you made ran very well. The hotel was good, clean and warm, the staff friendly and helpful, and I was impressed with Grayline travel, all tours ran on time and the tour guides were knowledgable and interesting to listen to. The only disappointing thing was the non show of the Northern Lights. Grayline did their best to find them for us, but to no avail. But I realise that as it’s a natural phenomenon sighting them can never be guaranteed, so no complaints ! Thanks very much for arranging the holiday for me, I would happily recommend you and Baltic Travel to anyone thinking of undertaking a similar trip. Pauline”

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Posted 6 years ago

“We have recently returned from Poland having booked the “City and Snow” holiday with Baltic Travel. I can honestly say Baltic Travel were exceptional right from the start of our enquiry. Very helpful and eager to please, sourcing additional activities for us whilst in Zakopane – dog sledding, snow shoe walking, cross country skiing and a Kulig ride. The whole holiday was well organised, with great communication throughout. We were given our itinerary beforehand and everything happened/people arrived when they should have but if there had been a problem, we had the details of who to contact, which is important when you are in a different country and don't speak the language. The combination of City and Snow was a good in both contrast and time spent at each location; Krakow is a lovely city, easy to get around and steeped in history. We opted for the optional tours of the Salt Mine, city tour and Auschwitz-Birkenau, these were all well organised and tour guides very informative. Then on to Zakopane for some fun the snow and mountains. Zakopane has so much to offer, a fantastic family winter activity destination. There were so many different things to do in and around Zakopane, as well as our planned activities, there were walks in the woods, snow maze, funicular railway and a whole host of things we didn't get round to doing. The additional activities Baltic Travel booked for us were with BazaTatry, they were fantastic, a truly personal service, very friendly and extremely helpful. We feel like we have had a VIP trip! We would most definitely recommend Baltic Travel and booking the additional trips/activities - we look forward to booking our next holiday with them!”

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Posted 6 years ago

“We had the best time on our recent trip to Tromsø and Stockholm! I would even go so far as to say it’s the best holiday we’ve ever had. Tromsø was amazing, such a beautiful place, especially when knee deep in snow. The locals were so friendly. The northern lights chase was fantastic. Our host Trine was great and made everyone feel at ease. Even if we hadn’t seen the Northern lights she would have made it a special trip...teaching us about the lights and Norway and it’s history. It was really interesting. She was also great with our sons which was nice especially as they were the only children on the trip. And we did see the northern lights which was the whole reason for the trip so we were beyond happy! The dog sledding trip was great but soooo cold (-25). The staff were great & it was an unbelievable experience. The scenery was breathtaking. Stockholm was also beautiful and dusted with wet snow. Perfect for snowballs, so my boys were very happy. The hotel here was lovely. Both hotel breakfasts were the best we’ve experienced, so much choice and interesting new foods to try. We were also very impressed with The Baltic Travel Company. The itinerary & advice they provided were very helpful indeed. So in summary we had a fantastic once in a lifetime holiday, and would recommend the Baltic Travel Company to anyone considering booking a trip with them.”

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Posted 6 years ago

“Incredible service from start to finish. Really knowledgable, informative and helpful with our questions. Diana who arranged our trip couldn't have done any more for us. We had the most wonderful time, everything was as it was described.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th February 2019

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Posted 6 years ago

“We had an excellent holiday. Michael was very efficient in sorting out our tour, and we luckily saw the Aurora. The dog sledging was great fun”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 15th February 2019

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Posted 6 years ago

“I booked an adventure weekend (% days) in Iceland. The staff were very helpful and provided information to my questions when asked. In addition they were quick to sort an issue I had with luggage allowance at the airport and replacement boarding passes were in my hotel room the next day. All in all very pleased with their service.”

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Posted 6 years ago

“We were hoping to plan a once in a lifetime type of vacation experience and knew attempting to do it ourselves didn't seem the way to go. We live in the US and contacted a US travel agent, but received not help. We then contacted Baltic Travel and received an immediate response with the complete information on the trip we desired (a northern Finland Aurora experience with additional days in London). Additional requests for information and some special requests were accommodated immediately and all was booked without any fuss. Baltic Travel made the payment secure and easy as well. Every aspect worked out wonderfully. We had a wonderful adventure. The East Village of Kakslauttanen was perfect for us. Very quaint, a little rustic, and the accommodations were cozy (heated bathroom floor, fluffy comforters, fireplace). The staff went overboard to take care of us. The night we spent in the glass igloo at the West Village provided us with an opportunity to experience the much larger resort. We thoroughly enjoyed all the planned activities: snowmobiling, husky dogsledding and a nighttime reindeer sleigh ride. We got lucky and saw Northern Lights a couple of nights. What a beautiful part of the world. We are so glad we took this trip. We also thoroughly enjoyed London. With the experienced and professional help of Daina at Baltic Travel, we were able enjoy our once in a lifetime experience.”

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Posted 6 years ago

“Amazing holiday, welcoming staff and very helpful when booking your holiday and when your away! Highly recommend the Baltic Travel Company!”

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Posted 6 years ago

“Juilia was fantastic! She answered all my questions quickly and provided a really efficient service, ensuring that we got a tailor made holiday that perfectly met our requirements. I would definitely recommend the Baltic Travel Company and will definitely use them again if I go on any Baltic holidays in the future! Thanks so much for the perfect honeymoon!”

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Posted 6 years ago

“I would thoroughly recommend this holiday company. From the moment I made enquiries in order to get the holiday I wanted they were helpful and accommodating. The subsequent holiday we had with them was excellent. All as promised, excellent location, tours and hotel. Our next Baltic adventure will be with you!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 26th January 2019

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Posted 6 years ago

“I recently travelled to Norway, for a Winter wonderland holiday, as organised by Baltic Travel Company. I was so impressed by the efficiency, organisation and communication with the organisers of this holiday package. Travelling on my own, it gave me great peace of mind to find how super organised everything was, all placed in a folder and mailed to me weeks prior, even down to how much a taxi fare might cost. Everything went like clock work, without one hassle, which I greatly appreciated! I was also amazed by the high standard of accommodation and meals included in the package. Never have I seen such beautiful accom or food! Finally, what made booking through this company really worthwhile, was the personal touches, advice and emails that the deputy manager and staff sent me, during the organisation, booking and actual holiday time. I cannot thank Baltic enough and would not hesitate to book through them again :)”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 23rd January 2019

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Posted 6 years ago

“This was the first time I used Baltic Travel Company. I found them online and used their expert opinion on holidays to see the Northern Lights. Michael and the team were beyond fantastic. They were responsive, organized, and had great ideas for my trip. The trip itself was one of the best trips I have ever had. The hotel was in a the center of town and extremely clean. The tours were on time and wonderful. The flights and transportation were easy and everyone was very friendly. I am happy to have found the team at Baltic Travel Company and I will be using them again!”

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Posted 6 years ago

“My husband and I very much appreciate Julija, our agent from Baltic Travel. He is responsive to all our requests and makes good recommendations and advices always. We followed his arrangement and had a great time in Norway travelling on Hurtigruten cruise along the fiord coasts and chasing Northern lights at Tromso in December. The logistics and timing were well-planned and we had good food, comfortable lodging, relaxing sea cruise and wonderful Northern lights at the Artic!”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 17th January 2019

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Posted 6 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 732 reviews