Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.93

4.9 Rating 556 Reviews

100 %

of reviewers recommend Balkan Escape

Company Reviews

Metrics

Info

4.9

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website

Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 8th November 2024

Rebecca P

Balkan Escape 5 star review on 31st October 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All transport was on time and the instructions were good. Hotels were good. Will send you more details by email”

Helpful Report

“Great holiday in rovinj organised by balkan escapes. Found us a grest little hotel-porta antica one of most welcoming and helpful we ve stayed at, withexceptional breakfasts next door at adriatic. Only issue was Tui flight organisation and jack from balkan even managed to take the stress out of that for us. Thanks.”

Helpful Report

“Dealing with Balkan Escape was a pleasure. It was nice to deal with just one person and receive recommendations as to what to do in Split and Dubrovnik. We really enjoyed our stay at The Luxe hotel in Split. It was our first stay in a Boutique Hotel . We liked that it was small and people knew who you were. The hotel was ideal for the old town.”

Helpful Report

“We had a wonderful 10 days in September Dubrovnik first. The Grand Villa Argentina 15 minutes from the old town was indeed very grand. We were upgraded to a suite and awoke to the most beautiful of views over the Adriatic Hotel Korsal in Korčula was a very friendly family run hotel 10 minutes from the old town. The only adverse comment being no sitting room should we have had rain. Luckily we did not The Marmont Hotel in Split was comfortable and very central. We were in the town My only suggestion would be a more detailed map to show where the hotels are from the ferries if they are within walking distance as ours were In Split we took a 15 minute taxi drive when we could have walked it in 5!”

Helpful Report

“Balkan Escape lived up to all of the expectations hotel and destination wise. Car hire was a problem otherwise it would have been 5 stars. Car staff at the airport were very rude and abrupt. The car allocated to me was covered in scratches and dents. As such this took well over an hour at each end of the hire to address.”

Helpful Report

“Despite us booking our Croatia tour at short notice, Balkan Escape were able to offer a thorough and comprehensive package of flights, 3 quality locations, transfers & hotels at a reasonable price.”

Helpful Report

“Booking process efficient and the packaged itinerary and attached tickets / transfers worked well. Accomodation in Split (Amphora) was excellent and high spec. Valamar Lacroma, Dubrovnik was OK, not exceptional and shame we had no views for the bedroom. Aminess, Korcula was small but pleasant hotel and good for a few days trip. Suggested activities were generally useful as a guide to what was available. Thoroughly recommend multi island day trips from Split as a highlight. Uber in Split was cheap to the Old Town though the bus to Old Town Dubrovnik was long and congested given the hotel location 2.5 miles from town centre. Overall enjoyed the 10 day trip and would consider future trips. When giving a budget for the trip as we did, it isn’t immediately clear what you would be getting for your money. Ie our £1500 x 4 budget for 10 days was what we chose but had I suggested £2500 x 4, would it have been substantially different? At the time of booking we were unaware. Maybe a options might have been helpful at the booking time”

Helpful Report

“Just back from a 3 destination trip to Croatia, through Balkan escapes, whole itinerary provided was excellent with all the transfers , transport provided worked like clockwork. Hotels were brilliant in each destination but all different . We will no doubt return to Croatia and will definitely use and recommend Balkan Escapes”

Helpful Report

“Jack was very helpful all the way through the experience. He provided Choices for us and kept in touch throughout.”

Helpful Report

“It was easy to discuss the holiday we were looking for and the options available to us. Jack helped us plan the most suitable itinerary and it worked very well for us. The hotels were all comfortable and clean. The service was excellent in the Hotel Degenija at Plitvice and the Hotel Bastion in Zadar. However the location of the Hotel Cvita in Split was not very pleasant, quite a long gruelling walk into the city and the staff were not as on the ball. Also, there was nowhere to change near the pool area. The service from the car rental was also poor. We waited over an hour to be attended to and the car we were given was badly scratched and dented. We also discovered that the windscreen wash bottle was empty, so it clearly hadn't been checked thoroughly before being handed over. However, the young woman who did serve is was friendly and did a good job of noting the damage to the car. We would certainly consider using Balkan Escape again, but be a bit more discerning about the hotels we were choosing.”

Helpful Report

“Very happy with the help we received when booking our holiday to Croatia, & also the handling of the refund due to COVID cancellation. As soon as the situation changes & we feel we are able to travel safely, Balkan escapes will be our first call to book again.”

Helpful Report

“Very pleased with the holiday to Croatia that Jack organised for us.Apart from Dubrovnik and Split, “hopping” to other islands by ferry really liked.”

Helpful Report

Balkan Escape is rated 4.9 based on 556 reviews