BakeryBits Ltd Reviews

Name: BakeryBits Ltd
Address: 7 Lowmoor Business Park, Tonedale, Wellington, Somerset
Rating: 4.84

4.8 Rating 384 Reviews

96 %

of reviewers recommend BakeryBits Ltd

4.8

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BakeryBits Ltd:

The best Baking Equipment and Ingredients. Where kindness is baked in. Come in, shop slow, ask anything.

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BakeryBits Ltd 5 star review on 13th June 2025

David

BakeryBits Ltd 5 star review on 30th May 2025

Ian

BakeryBits Ltd 5 star review on 26th May 2025

Monica

BakeryBits Ltd 5 star review on 2nd May 2025

Anonymous

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered sourdough starter. The starter is fine, although it was a bit slow to get going and needed more feeds than indicated. However, it's difficult to understand why it took a week to put a small sachet of starter in an envelope and consign it to the post, which surprisingly only took a couple of days to deliver.”

Helpful Report

Posted 1 year ago

“Very frustrating really because Bakery Bits have a lot of really interesting products that are difficult to find anywhere else, on their website. But it goes downhill from there - the website is very clunky, products are frequently out of stock, if you want to order a list of things then some of your list goes out of stock as soon as the last item you were waiting for comes in. And if you do manage to put an order together, sometimes it can be very slow to dispatch, then if you ring up to progress the order the Customer Service is very inward-looking and unfriendly. Often, no real product documentation is provided, for example first-use and care instructions for my 12x12x40 Pullman Loaf Pan. To season or not to season? Should it be washed between uses? Some of the flour is of variable quality - my first bag of Foricher T65 was fabulous but subsequent deliveries were less and less strong, making me doubt my bread baking. After more than a year of trying everything, eventually I got a different make and nothing can go wrong! Hard lesson learnt there though. So, after 4 or 5 years of trying to support Bakery Bits, I think it is finally time for me to quit as a customer. Sad times!”

Helpful Report

Posted 1 year ago

“Expiration date on the malt was so near (December 2023 - February 2024) Which is disappointing and unacceptable”

Helpful Report

Posted 1 year ago

BakeryBits Ltd is rated 4.8 based on 384 reviews