BakeryBits Ltd Reviews

Name: BakeryBits Ltd
Address: 7 Lowmoor Business Park, Tonedale, Wellington, Somerset
Rating: 4.84

4.8 Rating 498 Reviews

96 %

of reviewers recommend BakeryBits Ltd

4.8

Based on 498 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

About BakeryBits Ltd:

The best Baking Equipment and Ingredients. Where kindness is baked in. Come in, shop slow, ask anything.

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BakeryBits Ltd 5 star review on 24th May 2026

Malcolm James

BakeryBits Ltd 5 star review on 21st May 2026

Debbie

BakeryBits Ltd 5 star review on 15th May 2026

Tim

BakeryBits Ltd 5 star review on 19th April 2026

Fabrizio

242

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My absolute favourite place to browse and shop. It has everything I need and even things I didn’t know I needed ! What else can I say - thanks gang and look forward to 2024 baking”

BakeryBits Ltd 5 star review on 26th December 2023

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Posted 2 years ago

Well thank you Gillian for your kind words! It really makes our day to read reviews like that and we make sure all the team get to see them.

Posted 2 years ago

“Excellent knife slices through the bread with ease ,easy to cut thin slices , not thick doorstoppers like before with my old knife”

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Posted 6 days ago

Thank you Debbie, Glad you are enjoying your new bread knife like a bakery ninja. Happy baking

Posted 2 days ago

“I thought I would try the Diastatic malt flour after reading an article about how it can make a difference to the crust and crumb of sourdough bread, I also tried it when making some traditional french style Baguettes using a poolish. I wasn't sure if I would see any differences but my sourdough definitely had a better crust and appearance and nocer slightly more open texture to the crumb, equally the Baguettes we better all round, so I'd suggest giving it a try if you thing your bread could do with a little help.”

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Posted 1 week ago

Thank you for the review Tim, That photo of your baguette, the wine, brie and butter is just fantastic and it has made us all hungry. It's a beautiful selection of breads that you have baked. Keep up the good work.

Posted 1 week ago

“Item inadvertantly missed out of an order, replaced without question after an email. Thank you.”

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Posted 2 weeks ago

Thanks for the review Peter. Glad you have your complete order now. Happy baking.

Posted 2 weeks ago

“Exemplary customer service! BakeryBits replaced my faulty bread tin free of charge, 9 months after I purchased it, no quibbles. Highly recommended!”

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Posted 3 weeks ago

Thank you for your review AE, Hope the new tin is working out for you. Happy baking

Posted 2 weeks ago

“Good web page , fast delivery 👍”

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Posted 3 weeks ago

Thank you.

Posted 3 weeks ago

““I have used this for some time, after opening I keep it in a cool larder and take out a couple of teaspoons to get to room temp and then use it in my breadmaker - results are very consistent and wouldn't use anything else.”

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Posted 1 month ago

“This has made a real differenec to my bread making. I now have much more confidence in gettign reproducable results. Why did I wait so long?”

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Posted 1 month ago

Thanks Stephen, Happy baking

Posted 1 month ago

“Wonderful experience and so happy to be involved with artisans supporters. You are an inspiration and so essential for the industry. Thank you”

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Posted 1 month ago

Thank you Fabrice, That means a lot to us. Happy baking

Posted 1 month ago

“Quick delivery and well packed. I'm very pleased with my new Ankarsrum. There were lots of colours in stock so I got the one that I wanted.”

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Posted 1 month ago

Thank you for the video review Maxine, That colour looks good on your worktop. Happy baking

Posted 1 month ago

“Fantastic olive oil - so pleased you are supporting small scale organic production and importing this quality product. Thank you.”

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Posted 1 month ago

Thank you for the review. It is a great company that care about their methods and product.

Posted 1 month ago

“Have been a constant user of this French Yeast Saf-Levure for a number of years now and I have to say that it has always been top notch in helping produce excellent bread. I have tried other brands but for consistency there's definitely no substitute !”

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Posted 1 month ago

“Our new oval Brotform is great! The waffle pattern is really fun and gave us a lovely loaf perfect for toasting!”

BakeryBits Ltd 5 star review on 27th March 2026

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Posted 2 months ago

“I placed my first order with Bakery Bits on the 28th of Feb. The starter arrived on the 5th of March leaking and poorly packaged. This was very inconvenient, but accidents happen, so I held off on writing a review because I wanted to give the customer care team an opportunity to rectify the issue. I reached out to the team via email that same day (5th of March) and on the 6th of March they offered me a refund or a new starter. I requested a new starter to be sent out. After confirming my preference, I didnt hear from them, so I waited until the 11th of March before sending a follow up email... no response. On the 13th March I sent another chaser email asking for an update ... no response once again. It's now been just over a week since I first reported the issue and still no resolution, just radio silence. At this point, I feel scammed. As a first time customer, I've been left with a poor impression of how they handle issues as a business. I'm shocked with how bad the service has been. I thought this was supposed to be a good company for baking items, but the treatment has been abysmal. I don't know if this will get resolved, but at present, I definitely do not recommend.”

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Posted 2 months ago

Dear KK, I am sorry to read your review and that the starter was over-active and made a mess. It happens occasionally but we should have made sure that the activity had settled before sending (which is why there can be a few days' delay before dispatch). I am not sure to where you sent your reply as we don't have it - please ensure that you email support@bakerybits.co.uk so we can respond to you quickly and efficiently.

Posted 2 months ago

“Prompt friendly service and delivery. My go to for baking essentials.”

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Posted 2 months ago

Thank you, Duncan. Happy baking

Posted 2 months ago

“Fantastic service, Royal Mail throw my order over a high gate into a little used alley at the side of my house and did not leave a card. It lay there in the pouring rain for four days until I found it. BakeryBits sent a replacement straight away without any fuss, great service and friendly people. The replacement still ended up being thrown over the fence but at least a card was left in my letterbox.”

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Posted 3 months ago

Thank you for your review William. Glad you found your replacement after your overzealous postie threw it over the gate again. Happy baking

Posted 2 months ago

“I have been purchasing the unfortified flours, mostly Italian flour which has made delicious breads and biscuits. Have ordered twice now, delivery has been quick and all flour has arrived in perfect condition. Will be ordering again in a couple of weeks.”

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Posted 3 months ago

“Really pleased with my purchases especially the brotform bannetons. I'm a beginner at making sourdough but my second loaf (using the banneton) looked much better than the first. Upward and onward.”

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Posted 3 months ago

Thanks for the review Judith. Those brotforms are very popular. Happy baking.

Posted 3 months ago

“My order was accepted and delivered very promptly and satisfied customer Thank you”

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Posted 3 months ago

Thank you Norma, Happy baking.

Posted 3 months ago

“After participating in a sourdough course run by the fantastic team at Ursa Minor in Ballycastle the availability of a wide range of flours and sundries from BakeryBits has helped with my journey in making wholesome food.”

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Posted 3 months ago

Hi James, Thank you for your review. Helping bakers with ingredients, equipment, and knowledge is our aim, so hearing that is really great. Happy baking

Posted 3 months ago

“Order dealt with promptly. Item reflected design changes for some unknown reason.”

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Posted 3 months ago

Thank you for your review Mike, Happy baking

Posted 3 months ago

BakeryBits Ltd is rated 4.8 based on 498 reviews