BakeryBits Ltd Reviews

Name: BakeryBits Ltd
Address: 7 Lowmoor Business Park, Tonedale, Wellington, Somerset
Rating: 4.83

4.8 Rating 504 Reviews

95 %

of reviewers recommend BakeryBits Ltd

4.8

Based on 504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone

About BakeryBits Ltd:

The best Baking Equipment and Ingredients. Where kindness is baked in. Come in, shop slow, ask anything.

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BakeryBits Ltd 5 star review on 21st August 2026

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My absolute favourite place to browse and shop. It has everything I need and even things I didn’t know I needed ! What else can I say - thanks gang and look forward to 2024 baking”

BakeryBits Ltd 5 star review on 26th December 2023

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Posted 2 years ago

Well thank you Gillian for your kind words! It really makes our day to read reviews like that and we make sure all the team get to see them.

Posted 2 years ago

“I bought a French baguette pan, and it’s been great. It doesn’t warp in the hot oven or anything, and cleans very easily.”

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Posted 6 days ago

“I love Bakery Bits, they have a really wide range of flours from different millers, so I’m always able to experiment with new mixtures. They have great bits of kit, all sorts of different ingredients from extracts and essences to salts and spices, and they’re really efficient and helpful. Keep up the good work Bakery Bits!”

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Posted 3 weeks ago

Aww, thank you so much for the lovely review, Angela. That really made our day. Happy baking from all of the team here at BakeryBits

Posted 2 weeks ago

“An incredible company, a delight to buy from, had a slight problem with the flour mill I ordered that it was broken upon arrival, but a quick email quickly sorted the problem and a replacement was with me extremely fast. Delighted with my dehydrator and my grandchildren love the fruit leather that I made and have placed their own orders of different fruit leathers. Big thank you. Hightly recommend this company and will be placing further orders with them”

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Posted 4 weeks ago

Thank you so much for your lovely review, Susan. Glad your flour mill problem was sorted out. Fruit leather is a great thing to make with the grandchildren and I'll bet they love it. If you have a glut of tomatoes, I can highly recommend making semi-dried ones. We pop them in small freezer bags with a splash of olive oil and a pinch of salt and pepper and then keep them in the freezer ready to be added to pasta or other dishes throughout the winter. Happy baking and preserving.

Posted 3 weeks ago

“Product arrived on time. Well packaged, used twice and really impressed with it”

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Posted 1 month ago

Thank you, Jacquie.

Posted 1 month ago

“Bought a product in March and it arrived damaged. After making contact they disengaged after the second e-mail, I've given them a number of chances to respond. I wouldn't use the company again and I'm going to have to sadly start proceedings against the company.”

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Posted 2 months ago

“The ferment does it s job,followed all instructions and bread came out nice.Thank you”

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Posted 2 months ago

You are so welcome Olga and thank you for your review. Happy baking

Posted 2 months ago

“Excellent knife slices through the bread with ease ,easy to cut thin slices , not thick doorstoppers like before with my old knife”

BakeryBits Ltd 5 star review on 21st May 2026

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Posted 3 months ago

Thank you Debbie, Glad you are enjoying your new bread knife like a bakery ninja. Happy baking

Posted 3 months ago

“I thought I would try the Diastatic malt flour after reading an article about how it can make a difference to the crust and crumb of sourdough bread, I also tried it when making some traditional french style Baguettes using a poolish. I wasn't sure if I would see any differences but my sourdough definitely had a better crust and appearance and nocer slightly more open texture to the crumb, equally the Baguettes we better all round, so I'd suggest giving it a try if you thing your bread could do with a little help.”

BakeryBits Ltd 5 star review on 15th May 2026

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Posted 3 months ago

Thank you for the review Tim, That photo of your baguette, the wine, brie and butter is just fantastic and it has made us all hungry. It's a beautiful selection of breads that you have baked. Keep up the good work.

Posted 3 months ago

“Item inadvertantly missed out of an order, replaced without question after an email. Thank you.”

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Posted 3 months ago

Thanks for the review Peter. Glad you have your complete order now. Happy baking.

Posted 3 months ago

“Exemplary customer service! BakeryBits replaced my faulty bread tin free of charge, 9 months after I purchased it, no quibbles. Highly recommended!”

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Posted 3 months ago

Thank you for your review AE, Hope the new tin is working out for you. Happy baking

Posted 3 months ago

“Good web page , fast delivery 👍”

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Posted 3 months ago

Thank you.

Posted 3 months ago

““I have used this for some time, after opening I keep it in a cool larder and take out a couple of teaspoons to get to room temp and then use it in my breadmaker - results are very consistent and wouldn't use anything else.”

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Posted 4 months ago

“This has made a real differenec to my bread making. I now have much more confidence in gettign reproducable results. Why did I wait so long?”

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Posted 4 months ago

Thanks Stephen, Happy baking

Posted 4 months ago

“Wonderful experience and so happy to be involved with artisans supporters. You are an inspiration and so essential for the industry. Thank you”

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Posted 4 months ago

Thank you Fabrice, That means a lot to us. Happy baking

Posted 4 months ago

“Quick delivery and well packed. I'm very pleased with my new Ankarsrum. There were lots of colours in stock so I got the one that I wanted.”

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Posted 4 months ago

Thank you for the video review Maxine, That colour looks good on your worktop. Happy baking

Posted 4 months ago

“Fantastic olive oil - so pleased you are supporting small scale organic production and importing this quality product. Thank you.”

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Posted 4 months ago

Thank you for the review. It is a great company that care about their methods and product.

Posted 4 months ago

“Have been a constant user of this French Yeast Saf-Levure for a number of years now and I have to say that it has always been top notch in helping produce excellent bread. I have tried other brands but for consistency there's definitely no substitute !”

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Posted 4 months ago

“Our new oval Brotform is great! The waffle pattern is really fun and gave us a lovely loaf perfect for toasting!”

BakeryBits Ltd 5 star review on 27th March 2026

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Posted 5 months ago

“I placed my first order with Bakery Bits on the 28th of Feb. The starter arrived on the 5th of March leaking and poorly packaged. This was very inconvenient, but accidents happen, so I held off on writing a review because I wanted to give the customer care team an opportunity to rectify the issue. I reached out to the team via email that same day (5th of March) and on the 6th of March they offered me a refund or a new starter. I requested a new starter to be sent out. After confirming my preference, I didnt hear from them, so I waited until the 11th of March before sending a follow up email... no response. On the 13th March I sent another chaser email asking for an update ... no response once again. It's now been just over a week since I first reported the issue and still no resolution, just radio silence. At this point, I feel scammed. As a first time customer, I've been left with a poor impression of how they handle issues as a business. I'm shocked with how bad the service has been. I thought this was supposed to be a good company for baking items, but the treatment has been abysmal. I don't know if this will get resolved, but at present, I definitely do not recommend.”

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Posted 5 months ago

Dear KK, I am sorry to read your review and that the starter was over-active and made a mess. It happens occasionally but we should have made sure that the activity had settled before sending (which is why there can be a few days' delay before dispatch). I am not sure to where you sent your reply as we don't have it - please ensure that you email support@bakerybits.co.uk so we can respond to you quickly and efficiently.

Posted 5 months ago

“Prompt friendly service and delivery. My go to for baking essentials.”

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Posted 5 months ago

Thank you, Duncan. Happy baking

Posted 5 months ago

BakeryBits Ltd is rated 4.8 based on 504 reviews