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MORI Reviews

4.8 Rating 25,378 Reviews
97 %
of reviewers recommend MORI
4.8
Based on 25,378 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Delivered items promptly
Helpful Report
Posted 4 years ago
Prompt delivery everytime
Helpful Report
Posted 4 years ago
Good service and packaging
Helpful Report
Posted 4 years ago
Lovely product. This is a gift so not given to the recipient yet. It was priced competitively against other websites. Thoroughly recommend.
Helpful Report
Posted 4 years ago
Lovely play set for the grandchildren in the garden. Easy to wash off the paving stones when you’ve finished. Handy container keeps them safe too. Only slight disappointment (hence the loss of one star) they are quite soft and most of them broke in two when taking them out of the sealed packaging. They’re still usable so not the end of the world!
Helpful Report
Posted 4 years ago
Very handy for miscellaneous stuff!
Helpful Report
Posted 4 years ago
Fresh designs and gender neutral colours
Helpful Report
Posted 4 years ago
I love a lot of the products on Kidly but I'm not keen on the website and how the products are grouped. E. G. I'd rather just have all cutlery together than have tonal colours in one section and bright colours in another.
Helpful Report
Posted 4 years ago
Product is lovely and very easy to fold. However the spade is super tiny. Not much fun to use at the sand.
Helpful Report
Posted 4 years ago
Service was good. Product arrived quickly.
Helpful Report
Posted 4 years ago
Very pretty toys and nicely made. Little xylophone disappointingly quiet
Helpful Report
Posted 4 years ago
A lovely site with some beautiful products that are unique. Items are a bit expensive though.
Helpful Report
Posted 4 years ago
Customer service is outstanding. I loved the product I bought. Great quality. It arrived with the box a bit battered which is why I gave 4 stars instead of 5. Needed better packaging. When I emailed about this, the response was almost immediate to sort out the issue for me. Would definitely shop with this company again
Helpful Report
Posted 4 years ago
Very impressed with the speed of delivery and customer service. The original arrived without a handle but as soon as I contacted Kidly that evening they arranged for a replacement to arrive within 48 hours!
Helpful Report
Posted 4 years ago
Very helpful - would have given 5 stars but you didn’t follow delivery instructions. However when contacted you quickly sorted out the mistake.
Helpful Report
Posted 4 years ago
Great shape. Just a bit heavy. My son can't hold it comfortably when he's falling asleep.
Helpful Report
Posted 4 years ago
Lovey product and great service.
Helpful Report
Posted 4 years ago
Great customer service and good quality clothing. I’m very pleased with all my purchases so far. I’d definitely be buying from Kidly again.
Helpful Report
Posted 4 years ago
We needed a temporary blackout blind to accommodate our young grandson’s visit to our home. We ordered on the internet, good email communication and item arrived promptly. The blackout blind was packed in a neat zipped bag - which in fact is part of the blind’s structure. Well made. Although effective and it filled it’s purpose, after 5 nights the plastic suckers were coming unstuck - hope this makes sense - and light was coming in through the exposed sides. The packaging makes it easily transportable.
Helpful Report
Posted 4 years ago
Love it everything is so cute
Helpful Report
Posted 4 years ago
MORI is rated 4.8 based on 25,378 reviews