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BabyMonitorsDirect Reviews

4.5 Rating 778 Reviews

88 %

of reviewers recommend BabyMonitorsDirect

Company Reviews

Product Reviews

4.5

Based on 778 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About BabyMonitorsDirect:

BabyMonitorsDirect sell the largest range of quality baby monitors in the UK. We work at finding baby monitors that are different and offer something for everyone in the knowledge that every parent has different requirements for monitoring their baby ranging from multiple rooms, larger homes with thick walls or urban homes with connection challenges.

Visit Website

Phone:

01778 562808

Email:

info@babymonitorsdirect.co.uk

Location:

Unit 24b King Street Industrial Estate, , Peterborough
PE6 9NF

BabyMonitorsDirect 4 star review on 13th October 2021

BabyMonitorsDirect 4 star review on 13th October 2021

BabyMonitorsDirect 4 star review on 13th October 2021

BabyMonitorsDirect 5 star review on 3rd July 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Czech

“I'm still waiting for my order and have had no communication on any updated or delivery dates?”

Posted 11 months ago

“Can you improve your delivery and tracking system the delivery date was not mentioned at all I didn't know when my parcel is arriving.”

Posted 1 year ago

“I paid for next day delivery - when it didn’t arrive the next day I contacted them and the next day received a £2 delivery refund and told there was an error and I would receive the next day (3 days later then planned) I then asked why I’d only had a £2 refund when delivery is free over £50 I then had a further £3.79 refund which when I paid £6.95 for next day still doesn’t add up. The items themselves are fine but customer service not.”

Posted 1 year ago

“Easy to order, arrived when they said would. BOught as a gift for my daughter, baby due in early January so currently not tried yet”

Posted 1 year ago

“It's a gift for our granddaughter and her husband..baby's not here yet...but she chose this one because she said it's a very good one.will let you know.”

Posted 1 year ago

“Monitor took a week to arrive then wouldn’t connect to the internet so I had to return it.”

Posted 1 year ago

“It’s worth the money but could do better with mattress”

Posted 2 years ago

“Product is fine and works well. Paid extra for next day delivery and didn’t receive the product the next day which is disappointing as paid around £6 for delivery.”

Posted 2 years ago

Hi James, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 3 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes. BabyMonitorsDirect

Posted 2 years ago

“I ordered six 84cm x 51cm bed sheets in grey and white, you’ve miss sold me the size 83cm x 50cm this may seem silly to complain about a cm but if that cm makes the mattress turn up on the edges then the whole mattress will need to be replaced. Ive got back on the website and it wasn’t my mistake you are selling the wrong size mattress sheets find it very miss leading and quite frankly a con, I’d love to hear back from someone to either replace or explain the mistake. Quality seems like 100% Cotton which I can’t ask for anything more when it comes to quality.”

Posted 2 years ago

Hello Katie, Thank you for your feedback. We are very sorry to hear of this issue, this is the first we have heard of the problem with your order and we don't seem to have a record of you contacting previously to notify us about this. Please could we ask for you to contact us via phone or email so we can discuss this issue and ensure this is resolved immediately for you. Do let us know if we can be of any further assistance in the meantime. Many thanks, BabyMonitorsDirect

Posted 2 years ago

“Not connecting with paypal, also slowly connecting when paying with card”

Posted 2 years ago

Hi Edzus, we are sorry to hear about your issue with your order. If you have any questions or need assistance then please get in touch with out customer service team. Thanks, BabyMonitorsDirect

Posted 2 years ago

“Was unable to apply 5% discount code”

Posted 2 years ago

Hi Julie, we are sorry to hear about the issue you had with the discount code. The current voucher code does exclude certain items and brands. If you contact our customer service team on info@babymonitorsdirect.co.uk someone will be able to look into this for you. Thanks, BabyMonitorsDirect

Posted 2 years ago

“Was not able to use 10% discount code”

Posted 2 years ago

Hi Ameya, thank you for leaving a review. Sorry to hear about this, if you could please contact info@babymonitorsdirect.co.uk we will look into this issue further for you. BabyMonitorsDirect

Posted 2 years ago

“Hi, my monitor had a hard journey getting to us. Box was very squashed but the parts inside seemed ok. Doesn’t seem to work as the instructions suggest though, can I send it back for replacement?”

Posted 2 years ago

Hi David, we're so sorry to hear that your monitor box has been squashed in transit. If you could please contact info@babymonitorsdirect.co.uk with the images of the box, we will certainly be able to assist you further. BabyMonitorsDirect

Posted 2 years ago

“Very good service”

Posted 2 years ago

Thank you for the review, Kelly. We hope to see you again! BabyMonitorsDirect

Posted 2 years ago

“:)”

Posted 2 years ago

Thank you for the review Caroline. We hope to see you again. BabyMonitorsDirect

Posted 2 years ago

“..”

Posted 3 years ago

Thank you for the review, Coralie. We hope to see you again. BabyMonitorsDirect

Posted 2 years ago

“Yes”

Posted 3 years ago

Hi Elizabeth, thank you for your review. We hope to see you again. BabyMonitorsDirect

Posted 3 years ago

“it took time to confirm my payment I had to make it 4 times”

Posted 3 years ago

Hello Janaina, sorry to hear you had this issue, if it continues please do not hesitate to contact us at info@babymonitorsdirect.co.uk BabyMonitorsDirect

Posted 3 years ago

“wraessf”

Posted 3 years ago

Thank you for the review Diane, we hope to see you again. BabyMonitorsDirect

Posted 3 years ago

“Ok I guess”

Posted 3 years ago

Thank you for the review Rachel. If there's anything we can do to improve the shopping experience please let us know! BabyMonitorsDirect

Posted 3 years ago

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BabyMonitorsDirect is rated 4.5 based on 778 reviews