BabyMonitorsDirect Reviews

Name: BabyMonitorsDirect
Rating: 4.51

4.5 Rating 782 Reviews

88 %

of reviewers recommend BabyMonitorsDirect

4.5

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About BabyMonitorsDirect:

BabyMonitorsDirect sell the largest range of quality baby monitors in the UK. We work at finding baby monitors that are different and offer something for everyone in the knowledge that every parent has different requirements for monitoring their baby ranging from multiple rooms, larger homes with thick walls or urban homes with connection challenges.

Visit Website

Phone:

01778 562808

Email:

info@babymonitorsdirect.co.uk

Location:

Unit 24b King Street Industrial Estate, , Peterborough
PE6 9NF

BabyMonitorsDirect 4 star review on 13th October 2021

Belbitho

BabyMonitorsDirect 5 star review on 3rd July 2021

Olivia

Anonymous

Anonymous // 01/01/2019

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“Excellent price and speedy delivery on the promised day.”

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Posted 2 months ago

“Absolutely perfect thank you!”

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Posted 3 months ago

“Excellent service and excellent baby monitor. Would highly recommend”

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Posted 5 months ago

“Quick and efficent.”

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Posted 5 months ago

“Very good service, and good product”

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Posted 1 year ago

Good Afternoon Muanda, Thank you for the lovely 5 star review. We are so pleased to hear that you were happy with the service and product you received. Kind regards, Baby Monitors Direct

Posted 1 year ago

“Great, delivered as soon as it was back in stock!”

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Posted 1 year ago

Good Afternoon, Thank you for the lovely 5 star review! Kind regards, Baby Monitors Direct

Posted 1 year ago

“Great deals, delivery was slower than I was told it would be, but when I emailed to ask where it was, the response was next day and parcel had then arrived.”

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Posted 1 year ago

Hi Charlotte, Thank you for taking the time to leave us a review. We're thrilled to hear you found great deals at Baby Monitors Direct - we continually strive to offer our customers the best value possible. However, I must extend our sincerest apologies for the inconvenience you faced due to the slower-than-anticipated delivery. We understand how important it is to receive your orders on time, and it disappoints us to learn we fell short of the mark in this instance. Your feedback is a critical part of our ongoing efforts to improve our services, and we are taking steps to ensure our delivery times meet the expectations set. I'm heartened to know that our team was able to provide you with a prompt response when you reached out. Customer satisfaction is our top priority, and we're glad the parcel arrived safely. Please accept our apologies once more, and I hope this experience does not deter you from shopping with us in the future. Should you have any future queries or require assistance, feel free to reach out. We're committed to making your next experience with us faster and more seamless. Warm regards, Baby Monitors Direct.

Posted 1 year ago

“Easy to order from website, informative, order confirmation with next day delivery”

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Posted 1 year ago

Hi Amanda, Thank you for the lovely 5 star review. We are so pleased to hear that you were happy with the service you received. Kind regards, BabyMonitors Direct.

Posted 1 year ago

“Excellent, quality product next day delivery great communication”

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Posted 1 year ago

Hi Julie, Thank you for your wonderful 5 star review. We are so pleased to hear that you were happy with the service and product that you received. Kind regards, Olivers BabyCare

Posted 1 year ago

“Easy online order but I had to call to find out you only do mattress and cot comes direct from tutti bambini. But once I spoke to a lovely lady I then knew. Cot arrived this evening didn't get date or time arrival but I'll contact that through to tutti bambini directly.”

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Posted 1 year ago

Hi April, Thank you for taking the time to leave a review. Some of our products do come directly from the supplier and this is normally indicated as "In Stock With Supplier" on the product page. We understand that clear communication is key to providing an exceptional shopping experience, and we're sorry to hear that our process wasn't as seamless as it should have been. Rest assured, we are taking your feedback seriously and will investigate as to why this message wasn't shown on the product page when you purchased the product. We apologise that you needed to call us to receive an update on your order but we are pleased to hear that one of our team was able to help you. Once your item is shipped out from Tutti Bambini, you should receive an e-mail from them with delivery details. If you need any further assistance or have additional feedback, please don't hesitate to reach out to us. We are committed to ensuring your complete satisfaction and are here to help. Kind regards, Olivers BabyCare.

Posted 1 year ago

“I started to get a bit nervous about this website as there wasn't a tracking option for my delivery but, actually, my order came really quick. I will definitely buy from this website again.”

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Posted 1 year ago

Good Morning, Thank you for taking the time to leave us a 4 star review. We apologise for any inconvenience caused by the lack of a tracking number for your delivery. Our system should have provided with you one and it did not on this occasion. Your feedback is invaluable in helping us improve our services and meet your expectations. We would like to thank you for bringing this issue to our attention and we will investigate into why our system is not sending out tracking numbers. However, we are thrilled to hear that your product arrived quickly and that you will use our website again. Please don't hesitate to reach out to our customer support team if you have any further questions, concerns, or if there's anything else we can assist you with. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“I was a bit nervous buying from these guys as I’d read mixed reviews and I thought the website was suspiciously like another one I was looking at the same product but I have been very pleasantly surprised. The toddler tower I bought was cheaper here then elsewhere and is great quality. It arrived the next day even though I didn’t pay extra for the next day delivery. Good communication with emails and texts from FedEx re delivery which was dropped off with a neighbour as I wasn’t in.”

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Posted 1 year ago

Hi Daisy, Thank you very much for your 5 star review. We appreciate your honesty and are delighted to hear that we have pleasantly surprised you! We genuinely appreciate your trust in us, and we are thrilled that we were able to exceed your expectations. We are so pleased to hear that you love the product and were happy with the service you received. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“Item arrived as scheduled, well packed and in good order. The item has not yet been constructed but is of good quality material.”

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Posted 1 year ago

Hi Ivan, Thank you for leaving us a 5 star review. I am so pleased to hear that you were happy with the service and product that you received. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“Really fast delivery and the product was the cheapest I could find on the internet. Highly recommend”

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Posted 1 year ago

Hi Abi, Thank you for your lovely 5 star review. We are so pleased to hear that you are happy with the service that you received. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“Not very good we have yet to recieve our chair, your courier XDP has sent it out for delivery twice but cancelled. So still waiting for the chair !! very disappointed”

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Posted 1 year ago

Good Morning Jill, Thank you for leaving a review. We are truly sorry for the inconvenience and frustration this delivery issue has caused you. We would like to apologise for the repeated cancellations by our courier, XDP. This is certainly not the level of service we aim to provide to our valued customers like yourself. I believe you have received the chair now and hope that you are happy with the product. If you have any further questions or concerns regarding your order, please do feel free to contact us on info@oliversbabycare.co.uk. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“It was an easy purchase and fast delivery.”

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Posted 1 year ago

Hi Arman, Thank you for your 4 star review. If there is anything we could have done better to have improved your experience with us, please do let us know. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

Hi Terry, Thank you so much for your lovely 5 star review. We are so pleased you are happy with the service that you received. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“This was a present so unable to review.”

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Posted 1 year ago

“Great stroller for the price, a perfect one for my need.”

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Posted 1 year ago

Good Morning, Thank you so much for your lovely 5 star review! We are so pleased to hear that you are happy with your purchase. Kind regards, BabyMonitorsDirect

Posted 1 year ago

“Great item, great delivery”

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Posted 1 year ago

BabyMonitorsDirect is rated 4.5 based on 782 reviews