“Impressive service!
Ordered the dolls sleigh cot and high chair and both arrived well packaged in a waterproof wrapper within two days!
Beautifully finished wooden toys with no sharp or rough edges and although smaller than I envisaged, they will be perfect for my young granddaughter.
I've yet to assemble the goods, but they look easy enough to do from the good clear instruction leaflets included with each item.
Would highly recommend Baby and Child Store and will certainly use again if the need arises.”
“Enquired about city mini double stroller .chat on line. The representative was very patient with all my questions. Very good advice received. Pram ordered Tuesday afternoon arrived Thursday afternoon. Great service..”
Dear Helen Hamilton
Thank you for taking the time to reach out to us and for sharing your experience, we have a number of ways for customers to contact us, phone, email, social media and of course web chat and we are always happy to share our expert advice with customers or potential customers. We will pass comments on to those involved in the process.
Kind regards
The Customer Service Team
Dear Georgina Beard
Thank you for taking the time to share your experience with others and we are please that your sone liked the Pushchair.
Kind regards
The Customer Service Team
“Great customer service with a personal touch! Very helpful with getting my order delivered in a tight timeframe and to a unique location. They went above and beyond to make it happen.”
Dear Patrick Burkett
Thank you for providing feedback and we were pleased that we could get the item to you in time. We always recommend customers contact us if they need items urgently and we will always see what we can do. We will pass your remarks on to all those concerned.
Kind regards
The Customer Service Team
Dear Tracey Brewis
Thank you for providing feedback and we are happy that you were pleased with ther service provided, we will pass on your comments to all those concerned.
Kind regards
The Customer Service Team
“Ordered a cot from babyandchildstore at the weekend, I have just put it up and it is amazing quality! I work from home one day a week so it was important for delivery to be on that day. I used the livechat on babyandchildstore to see if I could have delivery on the day I work from home and they said to note it in the notes section and they will try their hardest to accommodate my request. Delivery came today on the day requested. Cannot fault babyandchildstore’s service and I will definitely be using them again!”
Dear Kate Sully
Thank you for reaching out to us and sharing your experience, we take all feedback very seriously and we will share your comments with those involved in the process.
Kind regards
The Customer Services Team
“We ordered a pram which was a brilliant price! The pram arrived the next day which was so fast and exactly what we ordered was really impressed website was easy too use too. Would use again!”
Dear Phil Baguley
Thank you for taking the time to share your experience with others, we aim to give good value for money and we are pleased that the item arrived promptly and that it was easy to purchase.
Kind regards
The Customer Service Team
“Happy with the product. It was sent signed for delivery though, which wasn't necessary and meant i had to collect i from the post office the following day.”
Dear Helen Smith
Thank you for taking the time to provide feedback which we always find extremely useful. Unfortunately all of our items are signed for a a security measure, they should however have tried to deliver on the next day so we will feed this back to the courier. We are glad however that you are happy with the product.
Kind regards
The Customer Service Team
“Very reasonable for the quality! Super fast delivery and my daughter was over the moon with the sleigh cot. It’s beautiful and again extremely reasonable. Good updates from the store aswell. Would definitely shop here again! Thank you!”
Thank you for your feedback which we always find extremely useful. We do try and provide quality products for a resonable price and we are glad that you are pleased with your item. We will feed your comments back to the staff involved in relation to the updates and we are pleased that you are happy with the overall service and quality of the item.
Kind regards
The Customer Service Team
“kinderkraft moov, great stroller, fantastic price, purchased from this site after phoning to discuss with staff who were very helpful, arrived as promised the next day”
Dear Kyle
Thank you for reaching out to us and for providing others with an insight to the Moov Stroller. We believe that this is an excellent product. We do try and get items out as quickly as possible and we will feed the comments back regarding the helpful staff to the relevant people.
Kind regards
The Customer Service Team
“First time order from this site and I am very satisfied. Delivery was quick and they kept me updated throughout on where my order was and the time it will be delivered. I also got a one hour time slot. The customer service was very good and is highly professional, I would recommend this company100% and the website is easy to use.”
“This is my first purchase of baby items and I had been doing a lot of research, Babyandchildstore were extremely helpful. I was able to ring their customer service number and speak to a friendly person (not just someone at the end of an email or even a robot) and I got some really useful advice. As I needed a twin buggy I settled on the bumbleride indie twin and I am extremely pleased with it. It seems it is one of the only double buggies that fits two car seats which is what I needed. The items came there next day via DHL and everything went smoothly”
“This is the first time i ordered from Baby and child store. I'm blown away by the delivery time and service from them. Highly recommend and i will buy from them again for sure.”
