A Year of Dates Reviews

Name: A Year of Dates
Address: Nortex Mill Chorley Old Road Bolton, Bolton
Rating: 4.90

4.9 Rating 987 Reviews

98 %

of reviewers recommend A Year of Dates

4.9

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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A Year of Dates 5 star review on 23rd February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the concept and think it's a great gift. The actual product is disappointingly poor. The cards had lost colour on the edges, as if preused, even though they hadn't been. It was dirty/dusty and required each individual card removing and cleaning, including the box. Because of the quality I wouldn't recommend.”

Helpful Report

Posted 3 months ago

Hi Alison, I am so sorry to hear you are disappointed with your first impressions of our product. We pride ourselves on quality and great customer services, if you had reached out to us we could have replaced the product and made things right for you. Negative reviews (and 3* is classed as 'bad') have a huge impact on us as a small business and when given the opportunity we will do what we can to change that opinion, but we can only do this if we're aware of the issue. Kate

Posted 3 months ago

“A really lovely gift idea, which I was excited to give. However, I selected 'giftwrapped' and paid for the pleasure, but am so dissappointed with the poor presentation - shoddily wrapped and not properly protected. Avoid!”

Helpful Report

Posted 6 months ago

Hi, I'm so sorry we've let you down on our gift wrap - we do this all by hand so we're disappointed to hear it wasn't in good condition when it reached you. We appreciate all feedback as it helps us do better, if you had reached out to us by email with a photo we'd have happily made this right before you felt the need to leave this review when you were happy with the product itself. We have refunded the gift wrap off your order. I do hope the gift is appreciated and enjoyed.

Posted 6 months ago

“Box came with a slight tear in it”

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Posted 7 months ago

Thank you for your review, I'm sorry the box was damaged. If you had reached out to us we would have sent a replacement straight away as this is not the kind of first impression we want to make. Please email hello@ayearofdates.co.uk with your order number and we'll sort this for you. With this in mind, once you have the new box, we'd appreciate it if you reconsider your review

Posted 7 months ago

“Simple and quick to order, prompt delivery . However disappointed with product slightly underwhelmed. When I opened box the contents were all mixed up and out of order. Box is larger than contents .”

Helpful Report

Posted 7 months ago

Thank you for your honest review. I'm sorry the contents of the box had shifted during delivery, it can happen. Over the lat 8 years we've tried many boxes and unfortunately a smaller box makes taking the cards out harder so the box is designed for ease of use over the year. We hope the gift is enjoyed and wish you a happy year of dating.

Posted 7 months ago

“I have ordered several of these as gifts and I love them. However this time I was very disappointed to see that instead of real little envelopes, the cards have an envelope design printed on them :( the little envelopes are one of the main attractions imo”

Helpful Report

Posted 9 months ago

Ni Nikki, I'm sorry you don't like the new cards, we made the change a few years ago to the main, weekly date box as we couldn't keep up with the demand by stuffing the envelopes ourselves. We still fill the envelopes on other products. If you send us a message with any concerns over an order we'll always do what we can to make things right, or at least explain - anything to avoid a disappointed review!

Posted 9 months ago

“I had great service when I needed to return an item but feel the item is rather overpriced”

Helpful Report

Posted 1 year ago

I'm sorry you feel that way, our prices haven't increased in 2 years, despite the cost of materials etc rising. We're a small business we take every negative review personally, we're doing our best in difficult circumstances, and each review has a big impact on us, and customer perception. We appreciate the comment on our service, we strive to do the best we can, and apologies we didn't have the journal you wanted in stock. Kate

Posted 1 year ago

“When I received my gift the jar had smashed the delivery man sent it back and I still havnt received another one”

Helpful Report

Posted 1 year ago

Hi Lesley, I'm sorry the jar was damaged in transit, the DPD driver was in no position to tell you a replacement would be sent, as this message was never passed on. We have emailed you to arrange a replacement or refund

Posted 1 year ago

“I was very pleased with the speed of service and the product looks fantastic, thank you. However, I paid for the gift wrap service and when it arrived the wrapping was torn so I had to wrap it myself anyway, which was very disappointing. Photo attached. I would recommend the product however not the gift wrap service.”

Helpful Report

Posted 1 year ago

Hi, I'm so sorry this arrived damaged, we do our best to keep our items protected when we send them. If you had reached out to us when you received this we'd have done our best to make it right. I do hope the gift is enjoyed and our apologies again that the gift wasn't perfect when it arrived.

Posted 1 year ago

“I have finally received my year of dates and I am fairly pleased with them. I cannot open the envelopes because it is a gift. I do think the box could be a bit smaller because they seem very loose in the box at the moment.”

Helpful Report

Posted 2 years ago

Hi Janetta, I am so glad your order arrived. Apologies again for the issues with DPD - I wish we could deliver every order ourself to ensure it arrives first time. We hope the gift is enjoyed and many happy memories made. Kate

Posted 2 years ago

“Disappointing very small, no customisation on the diary to match the box for the extra cost. It was all a bit confusing and for the money on arrival it seemed a lot for what you actually got. 10th anniversary gift sadly gone wrong”

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Posted 2 years ago

“Like the concept but fairly basic ideas and overpriced for the product.”

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Posted 4 years ago

“Gift-Box was damaged during transport”

Helpful Report

Posted 4 years ago

A Year of Dates is rated 4.9 based on 987 reviews