A Year of Dates Reviews

Name: A Year of Dates
Address: Nortex Mill Chorley Old Road Bolton, Bolton
Rating: 4.90

4.9 Rating 820 Reviews

98 %

of reviewers recommend A Year of Dates

4.9

Based on 820 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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A Year of Dates 5 star review on 3rd May 2024

Helena Grebby

A Year of Dates 5 star review on 1st May 2024

Helena Grebby

A Year of Dates 5 star review on 24th February 2024

Adele Mccandlish

A Year of Dates 5 star review on 2nd February 2024

Vicki McVey

A Year of Dates 5 star review on 27th July 2023

Diane Hastings

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m sure this would have been a lovely gift but my package was left on the floor in a communal post room and was then taken. When I contacted a year of dates they said it was nothing to do with them and that I had to contact the courier. Trading standards states it is down to the merchant to investigate and then provide a replacement/refund but they didn’t even bother, they just fobbed me off”

Helpful Report

Posted 2 months ago

Hi, I'm sorry you felt this way, I have checked back through our emails and can see that we asked you to speak to the concierge and delivery person to see if they could help. As it was the 13th February we said we couldn't get one to you a replacement in time for Valentine's Day and for that we apologised, We then asked you to let us know what came of the conversations in the building and we'd pick it up from there. As we necer heard back we could only assume from this you had found it. I'm sorry if this seemed like us fobbing you off, but the feedback from you - that we can't get from the concierge ourselves would have allowed us to continue the investigation, as we offered to do post Valentine' Day.

Posted 2 months ago

“Item never came. I reached out to customer service and they said it could be with customs. It’s been over a month since I placed my order with no idea if it’s lost or missing. I am just super disappointed.”

Helpful Report

Posted 1 year ago

Hi, I'm sorry the tracking wasn't updating on your order and we weren't able to provide further information. Unfortunately it can take some time for items to reach Australia from the UK. I can see that the order was delivered two days after the review so I do hope it is enjoyed and apologise again for Royal Mail's delay.

Posted 1 year ago

“Can't review if I don't receive it”

Helpful Report

Posted 1 year ago

Hi Shaun, I'm sorry you've not been able to locate your order yet. I can't see any contact from you prior to this review to let us know you've not received it yet. I'm sure you're aware of all the chaos caused by the Royal mail strikes. Checking the tracking details on your order shows this as delivered on the 5th December. Left next to what appears to be purple shelves based on the photo on delivery. If you still can't locate it, please get in touch with us at hello@ayearofdates.co.uk We're here to help ensure

Posted 1 year ago

A Year of Dates is rated 4.9 based on 820 reviews