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Avaris Cycling Reviews

4.7 Rating 113 Reviews

94 %

of reviewers recommend Avaris Cycling

Company Reviews

Product Reviews

4.7

Based on 113 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01282 690392

Email:

info@avariscycling.com

Location:

Unit 21, Churchill Way, Nelson
BB9 6RT

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Avaris Cycling 5 star review on 19th July 2023

Avaris Cycling 5 star review on 19th July 2023

Avaris Cycling 5 star review on 18th July 2023

Avaris Cycling 5 star review on 18th July 2023

Avaris Cycling 5 star review on 14th July 2023

Avaris Cycling 5 star review on 5th July 2023

Avaris Cycling 5 star review on 1st July 2023

30

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, everyone I was put in contact with was helpful, very friendly and well informed. Nothing seemed too much trouble for them. I bought my bike in May, and I've done over 400 miles so far in that time. The different power assist modes provide serious help when needed. The bike looks really cool too”

“My first eBike and I went for the Avaris 3.6 because of the unbeatable price for a road e-bike. Delivery was super quick. I received a time slot for the delivery well in advance from Parcelforce. It took me about 20 minutes to put it together out of the box as it is 95% built up. So far, I did around 100k on it and am very happy with the handling and support uphill. I am still trying to find out the battery range. From the first charge, I got around 55k mostly on ECO mode and switched to Normal and Sport when going up steep hills (two of them on my way to work). I don't know if I would get 80k out of one charge. Even on flat roads. We will see. The build is good quality and looks awesome as well. One thing that is worth mentioning is that the derailleurs weren't tuned well out of the box. I had to tune them after my first ride. Overall I would recommend this bike. Also, customer service is super efficient and helpful. Thank you very much, Team Avaris”

“Great value, fast trouble-free delivery and fantastic customer service. One of the best companies I have ever dealt with.”

“Great service, had a couple of questions and the team was very helpful, informed and friendly.”

“After much research and deliberation about getting and ebike I finally took the leap. What Avaris were offering for the price seemed to good to be true. All the reviews indicated this was a good purchase. My decision was based on the reviews, weight of the bike, style and performance. I initially wanted flat handle bars for a more upright position. Anyway I took the leap. Purchase was effortless, bike arrived within 6 x days. Assembly was easy and video instruction was really useful. I have only done about 100 miles since purchase but so far the experience has been better than anticipated. Hills are effortless. Personally this is exactly what I was looking for as I have a dodgy knee that was putting me off cycling. On the flat I have switched the poor off to give me a workout this is the best of both worlds. Completed a 30 x mile route easily with plenty of battery life. This review is early days to test the reliability and quality of the components but as far as I can see (I am by far an expert on bike mechanics) the quality seems great and all parts work smoothly. Looking forward to using this on a daily basis.”

“Had a couple of questions on the bike, and customer service was very helpful and informative. Lead time said 5-7 days but it turned up in 4 days.”

“I am a recovering cardiac surgery and LVAD outpatient with Wythenshawe hospital and as part of my cardiovascular exercise regime I cycle as much as my failing form permits and the weather of course! I’m a member of the @electriccranks cycling group, it’s made up of similar heart condition patients and AVARIS ebikes gifted us one of their marvellous hybrid road bikes. In an attempt to raise funds for New Start Charity Wythenshawe Hospital we have recently completed a fully supported ride of the C2C Route 72 between Bowness on Solway to South Shields over three days 28th-30th June 2022 inclusive. For the record, I had not one single issue with the ebike across the entire 104 miles it is a very reliable ebike, lightweight, so very portable, easily carried unlike some ebikes and remarkably responsive out on the open road. The ebike provides wonderful assistance levels from 1-9 on the toughest of climbs and even below the river Tyne through that very nippy tunnel. I managed to ascend at least one 14% hill through the toughest sections of the Pennines in my condition so a fully able person would be laughing. The Kenda tyres coped admirably with a variety surfaces along the trail without a single puncture from tarmac to loose gravel, overgrown grass and sand. I must also add that it has very quiet brakes even when wet something that can’t be said for a number of mountain ebikes. I’m so pleased with this ebike I don’t want to part with it but appreciate that there are many other outpatients in recovery who would benefit from days out in its very comfortable saddle. In my opinion any determined road cyclist looking to purchase an ebike should consider this AVARIS hybrid road ebike first. It’s currently an absolute bargain at £1299…🤔 I can’t thank you all enough at AVARIS ebikes Cheers 😊👍”

Avaris Cycling 5 star review on 5th July 2022

Avaris Cycling 5 star review on 5th July 2022

Avaris Cycling 5 star review on 5th July 2022

Avaris Cycling 5 star review on 5th July 2022

“Really enjoying the bike, I went with the mudguards option. Covered quite a few miles in the 1st couple of weeks of having the bike and those miles have been very leisurely with the assist. Would defo recommend it, everyone keeps asking me what bike it is”

“Had a couple of questions on the bike, since I'm a relative novice to cycling, however, the Avaris team answered all my questions and put my mind at ease. Bike arrived after around 4 days, easy to put together and I've been out for 6 rides now and I must say I'm really enjoying it, the assist is much stronger than I was expecting, so I only ever need to use it when taking on hills, but feel this could be the start of a new cycling future for me at the age of 54 :-)”

“The Avaris ebike has exceeded my expectations. It makes you get back into cycling again. The pedal assist makes you feel you're on flat ground when going up a hill. The bike is sleek and well built. There a couple of anomalies in the pamphlet but the guys in Avaris are happy to help on the phone. I would recommend to anyone.”

“The staff were extremely helpful and patient with my questions and limited knowledge, which out me at ease to purchase”

“This is a great bike. There are bikes that cost 3 times as much that are only 20% better. My buying experience, company easy to contact via email, ordering no problem. Deliver via DX given tracking info which confirmed bike loaded onto local lorry - Leeds 8.00 am on agreed delivery day. Not able to track further on line. Driver arrived 5.00pm. Fortunately we we in all day. Spoke to Avaris who said driver should have called. Packaging - great no damage Assembly - watched the online video which is helpful. Mounting the handle bars, you will notice the video fudges this a bit, showing tightening not the mounting. Anyway I found it easier to remove the handle bar control display first. Charging - no problem, put battery on bike and read instructions. Please check if you have same printed info, ref to the batter pack lock having 3 positions including on. It only has 2 lock and unlock. It then refers to a "red button" on the pack to switch on. There is no red button but there is an i switch on the handle bar between + and - control. Hold for 5 sec, and all good to go. Not done any long runs but if you play silly Bu**ers and keep it on max for hills your battery will drain quickly. Keep on 1 -3 and you will have a day of support. Upgrades? Fitted SPD and Schwalbe marathon reflex tyres 700 x35, £34 at Halfords. We have an electric tandem and trust me a rear puncture is a pig to fix. So there is is a well priced electric racer, enjoy.”

“Having recently been diagnosed with arthritis, I wanted some way of keeping up with my fitness. After much research I bought my Avaris through the ride to work scheme. As someone who was once a keen cyclist I was disappointed when the bike first arrived - it weighs a ton! and the spec is bottom of the range. However after fitting some decent pedals and some new bar tape and a few experimental rides - I now love it. You still have to work hard (or as hard as you want to) but you have that bit of extra help when you need it. Buy the bike, I don't think you will regret it. Thanks to Jason for the technical support.”

“Just completed my first 100 km on one charge having got bike off santa. Apart from the hiccup of not knowing you change gear using the brake lever ( i felt a right plonker) i find the bike great. Much quicker than my hybrid bike. Cant wait to try it on the local gravel tracks in the summer.”

“Just completed my first 100km on one charge, after getting this bike for Christmas. I love it. I struggled to change gear at first until i went into a local cycle shop and she explained you change gear using the brake levers. I felt such an idiot. I owned a hybrid mountain bike before this but ive got to admit even without the motor on this bike flies. Its a great bike, not that heavy and an easy ride, i cant fault it. Roll on Summer”

Hi Paul, Great to hear you're loving your new Avaris bike. I wouldn't feel bad about the gear changing confusion, lots of people ask us this question, so glad you got sorted. If you have any more queries please ask and one of our technicians can help you. Roll on summer and lighter days for riding:-)

“Really happy with my Avaris electric bike. It helps me to go much further than I would before and has helped me love cycling again. Although a big expense, it is excellent value for money overall, for the enjoyment the bike brings. Would definitely recommend this company too - the staff I spoke to were all very friendly and helpful.”

“The customer service received was fantastic and my new e bike is excellent and looks really cool. It’s making the hills of Durham much easer to get up! 😊”

That's fantastic to hear Stephanie, happy riding :-)

“As a 72 year old I wanted to get back into cycling, after many years and I though an E-bike would be more suitable at my age. The Avaris bike has been excellent so far, the battery gives a serious boost when required. It has enabled me to go further and hills are also now accessible for me. Highly recommended the Avaris bike. Regards, Derek”

“I have waited for a few months before leaving this review as I was very sceptical at a new product of ebike on the market. I was an avid cyclist who very much enjoyed hitting long distance road rides everyday. However I had an accident and ended up suffering from quite severe arthritis. Reluctantly I had to sell my road bike as I just couldn’t hit the hills around my area anymore, so I decided on purchasing an ebike. I wanted a bike that didn’t look to much like an ebike and wanted a road style bike as well. The problem with this is that they are very expensive for what I wanted and then I found the avaris. I was very sceptical at first as it was on the cheaper side of this style. However this bike has exceeded all my expectations, with the great variety of levels to help you can get a good work out or simply just enjoy your ride. I would highly recommend this ebike. Thank you avaris for this great product”

Hi Daniel, Thanks for giving this feedback it is much appreciated. One of the brand visions of Avaris was to help people with conditions and ailments like arthritis. We also try to do this at a good price for our customers. If there is anything further we can help you with in the future, please let us know. Many Thanks The Avaris Team.

“I was a little sceptical at first with it being what looked like a new brand and the price seemed too good to be true against the competition. However, the positive reviews and returns policy made my mind up. I absolutely love the bike, I’ve gone so much further than I would have done previously without the worry of getting too tired and the return journey being a struggle. I would recommend getting an E bike, it makes the cycling experience so much more enjoyable.”

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Avaris Cycling is rated 4.7 based on 113 reviews