Avaris Cycling Reviews

Name: Avaris Cycling
Rating: 4.72

4.7 Rating 114 Reviews

94 %

of reviewers recommend Avaris Cycling

Company Reviews

Product Reviews

Metrics

4.7

Based on 114 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a recovering cardiac surgery and LVAD outpatient with Wythenshawe hospital and as part of my cardiovascular exercise regime I cycle as much as my failing form permits and the weather of course! I’m a member of the @electriccranks cycling group, it’s made up of similar heart condition patients and AVARIS ebikes gifted us one of their marvellous hybrid road bikes. In an attempt to raise funds for New Start Charity Wythenshawe Hospital we have recently completed a fully supported ride of the C2C Route 72 between Bowness on Solway to South Shields over three days 28th-30th June 2022 inclusive. For the record, I had not one single issue with the ebike across the entire 104 miles it is a very reliable ebike, lightweight, so very portable, easily carried unlike some ebikes and remarkably responsive out on the open road. The ebike provides wonderful assistance levels from 1-9 on the toughest of climbs and even below the river Tyne through that very nippy tunnel. I managed to ascend at least one 14% hill through the toughest sections of the Pennines in my condition so a fully able person would be laughing. The Kenda tyres coped admirably with a variety surfaces along the trail without a single puncture from tarmac to loose gravel, overgrown grass and sand. I must also add that it has very quiet brakes even when wet something that can’t be said for a number of mountain ebikes. I’m so pleased with this ebike I don’t want to part with it but appreciate that there are many other outpatients in recovery who would benefit from days out in its very comfortable saddle. In my opinion any determined road cyclist looking to purchase an ebike should consider this AVARIS hybrid road ebike first. It’s currently an absolute bargain at £1299…🤔 I can’t thank you all enough at AVARIS ebikes Cheers 😊👍”

Avaris Cycling 5 star review on 5th July 2022

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Posted 2 years ago

“I had a knee replacement 13 months ago. I bought this bike to help me strengthen my leg muscles. I started riding it about 3 months after knee replacement and am extremely pleased with the bike. I only use the motor on steep hills and rarely have to go above level1. My only concern is the front brake has started sticking after a few miles. I have removed the pads and tried to clean the piston and lubricated lightly. It was fine for 20 miles or so then started sticking again. Slightly worried it might seize on me so need to get it sorted. Other than that ,this is an amazing bike. I was out riding one day and stopped next to another cyclist at traffic lights. He looked at my bike and said" That is a beautiful bike". It made me feel really good!”

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Posted 6 months ago

“Purchased the avaris odyssey approx two months ago. I am 61 and reasonably healthy but have minor lung and leg/blood issues that have put me off cycling. I opted for the mountain bike version and have been delighted with it. This is my first purchase of an e bike and I am a casual rider. The gearing via thumb paddles is slick and easy. The digital readout is simple and clear. On straight roads I use no assistance. On inclines I only need level one or two if the legs are getting tired. Pulling away after a stop is great, the assistance quickly kicks in if you need a quick pull away due to traffic. On level five cycling is easy, thus I can travel distances far in excess of my normal without the worry of getting home. The battery has never dipped below 80 per cent so am very pleased with potential for next springs rides. Haven't used the bike for serious mountain biking as there aren't many hills in Essex. I had a little trouble locating the power assist buttons on first ride as I hadn't realised there were extra buttons outside the darker shaded ones. I had two dealings with the parent company and give them ten out of ten for response and speed of response. Cannot fault them. Great praise from someone who is sceptical of on line purchases. This bike looks great and has given me a love of cycling again. Thank you all at Avaris. D. Gardner - Essex”

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Posted 1 year ago

Hello Mr Gardener, Thanks for your review we really appreciate it and it's fantastic to hear you are enjoying your Avaris Odyssey. Cheers The Avaris Team

Posted 1 year ago

“Had this bike for a month now done over 300 miles. I live in Cornwall and if you know Cornwall you will know how hilly it is. I thought my biking days were over until I bought the avaris mtb I feel like I am living in Norfolk now. Hills no problem it is a joy to ride I can actually sing going up big hills it’s great I highly recommend.”

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Posted 1 year ago

Hi Dave, absolutely love your feedback here, it made us smile. We're so happy you're enjoying your Avaris mountain bike. Many Thanks, The Avaris Team

Posted 1 year ago

“Bought this excellent bike as my main form of transport to and from work. Have not been dissapointed it has exceeded my every expectation , the range is supurb. been riding every day for a month now and it has given me no problems and still rides like the day i bought it”

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Posted 1 year ago

“There was a slight problem with delivery but quickly sorted out (thank you chris). Bike is fantastic value, well built with excellent components fitted, all working well straight out of delivery carton/box. For the money it cannot be beaten, excellent mid-drive 'legal' e-bike Thank you Avaris 🚲💨💨 🙂🙂🙂”

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Posted 1 year ago

“The bikes are amazing and incredible value for money. After initial hiccup with delivery now the problem has been sorted out. Great customer service.”

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Posted 1 year ago

“The Avaris Odysey is my second eMTB and a big step up from my first which is now my spare. The delivery arrangements were unclear but luckily the bike was taken in by my neighbour! All of the features are exactly as advertised with the added bonus of quick release wheels which had not been mentioned and are usually only specified on much more expensive models. The battery range is every bit as massive as claimed, which is another huge benefit. Initially I had problems selecting several of the gears, but after a few online chats with the legend who is Chris in technical support I was guided in how to index the gears and now they are super rapid and smooth as butter. Even though it is a big bike the balance is perfect, handling responsive and ride comfort amazing. In conclusion, the Avaris Odysey is a fantastic machine and outstanding value.”

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Posted 1 year ago

“The bikes are amazing and incredible value for money. Customer service is second to none and the bikes arrived quickly. I bought two initially, one for me and one for my partner. The bikes were so good and I knew my brother wanted a E-bike so I recommended these. He tried mine and then made the decision to buy one for himself. Brilliant bikes that I would recommend to anyone.”

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Posted 1 year ago

Hi Emma, thanks so much for this positive review, it means a lot to us. The Avaris Team

Posted 1 year ago

“After an initial hiccup with delivery the bike has come and I must say is absolutely awesome, had it for 7 days now and done 30 miles per day so far , it rides perfectly and is by far the best bike I have ridden”

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Posted 1 year ago

Hi Peter, Thanks for the positive review it means a lot. Also apologies for the hiccup with our carrier. The Avaris Team

Posted 1 year ago

“Had the 3.6 Road bike now for 2 weeks. been out on it for a few good bike rides. fantastic purchase made, bike really good, better than I thought it might be so thanks avaris for a great bike.”

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Posted 1 year ago

Hi Ian, thanks for the feedback it means a lot. We strive to offer by far the best ebikes for the price on the market. Best Regards, The Avaris Team

Posted 1 year ago

“Customer after sale service is a disgrace.they can't fix there own bikes and try to work there way out of their mistakes.was told by Chris and Richard bike was out of stock now.i checked web site and there were 11 in stock.what sort of business treats customers like this?stay well clear”

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Posted 1 year ago

Hello Elizabeth, When you received your bike, it looked like a spoke had come loose on delivery. We sent you instructions and a video on how to fix this. You said you won't do any work to fix the bike yourself, so we paid to have the bike returned, fixed the issue by replacing the back wheel with a new wheel and sent the bike back to you in complete working order. You then said you wanted another bike sending instead in a size we are out of stock off and you were going to trading standards if we didn't reply within an hour, with a solution. We said we can't send a bike we don't have in stock at this time, so we will refund your order and let you keep what was a fully functioning bike. I'm not sure what more we could do for you in this situation? Many Thanks The Avaris Team

Posted 1 year ago

“friendly company”

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Posted 1 year ago

“Loving my Avaris odyssey and finding it a massive help when it gets tough”

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Posted 1 year ago

“Fantastic bike, everyone comments on how good it looks. If looking for a new e-bike would highly recommend it. The battery life is awesome.”

Avaris Cycling 5 star review on 19th July 2023

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Posted 1 year ago

“Brilliant back on a bike after 18months not being able to ride, fantastic aid up the hills, fantastic value for money”

Avaris Cycling 5 star review on 18th July 2023

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Posted 1 year ago

“I am new to riding, I was after an electric bike which is affordable and comfortable to ride. For the price charged the bike offers more in terms of options, comfort and the look is amazing. Will definitely recommend. Saying this the delivery of the bike was severely delayed. It was very difficult to get hold of a representative at Avris which was stressful and I will ask them to improve their aftersales service.”

Avaris Cycling 5 star review on 14th July 2023

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Posted 1 year ago

Hi Ali, Thanks for your poitive comments on the bike. In regards to the delivery. We have looked into this for you. You enquired about this delivery at 19:20 on the 28th June, and you got a reply back on the 29th June with tracking info. No other method of contact was made to us from our records. Although we can see on the tracking that the carrier had x2 failed delivery attempts on the 27th and 28th June, when nobody was available to take the delivery. The item was eventually delivered on the 6th July, after we contacted the carrier to make another attempt to deliver. Many Thanks, The Avaris Team

Posted 1 year ago

“Bought the Avaris mountain bike , phoned up the company to check why they only sold 3 types of bike They explained and next question was about their reviews I honestly have not seen a bad one After buying the bike thourghly enjoy the assist and the bike exceeds expectations”

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Posted 1 year ago

“Excellent bike and enjoying my trips. Manual could be a little clearer. However excellent service and bike.”

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Posted 1 year ago

“Bought to quickly access the seaside and back to our new home because it’s a very steep hill (just over a mile away). And it’s the FIRST TIME I have been quicker going uphill rather than downhill! (That’s because the path has a few bumps and pits, so I needed to brake descending to the beach.) I love this bike, my first with assisted power. The terrain here is very hilly so this bike matches my needs perfectly. I ‘downsized’ choosing a medium frame expecting to have a generous seat pin height, but the frame design’s different from conventional non-E road bikes. No matter, because it can be configured for maximum comfort rather than ‘Tour de France’ settings which, tbh, suits me fine. But I will be fitting a handlebar stem extension because, with wearing transition glasses, too-low a posture can cause me neck ache. So, it’s more sit up and beg than anticipated… but, with this superb e-bike, requiring minimal effort for even the steepest terrain, that doesn’t matter one bit. I love this bike!”

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Posted 1 year ago

“I'd been thinking about getting an e bike for some time. After reading the reviews on the Avaris 3.6, decided to buy one. Wow... I was not disappointed. Easy to assemble, out riding within the hour. Although I had to have the gears tweaked as chain was rattling on riding it was a minor issue. I can honestly say the smile hasn't left my face. Completing my first 100 miles in just a few days, the bike is a joy to ride. If you're thinking about getting an e bike at a great price... Look no further. 🚲🚲👍”

Avaris Cycling 5 star review on 5th July 2023

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Posted 1 year ago

Hi Paul, Thanks so much for your positive review, we're thrilled you're enjoying your Avaris bike! The Avaris Team

Posted 1 year ago

Avaris Cycling is rated 4.7 based on 114 reviews