“Approached with a bit of caution to this product. Gives a slight warm sensation on the face but nothing else. Tried only one of the three bottles, at room temperature. Will see if the formula is different on the others. If it is consistent I would consider as a failed purchase. Thanks for asking guys.”
Hi Lynsey thanks for taking time to leave a review
We dispatched your order at around 4-30pm on Monday 14/11/22 ie around an hour after you placed your order so you should have received it by now
We will contact you directly to rectify the situation for you
assured of the best possible service & products at all times
The AromaromaUk team
“I’ve purchased twice from Aromas UK without any issues. Customer service has been great. Dispatched quickly. Well packaged. Will purchase from here in the future. Thanks again.”
Mark thanks for taking the time to leave us a reply
We are only a small compamy and genuinely bust a gut to get orders out the same day and try and pack them in such a way so as to minimise any damages in transit ( we have virtually no damages )
thanks again, its nice to feel apprecaited
assured of the best possible service & products at all times
The AromaromaUk team
Thanks for taking the time to leave a review
We really do try and get orders out the same day they are received - its nice that this is recognised - thank you .
We will contact you directly re the comment regarding packaging as this is somewhat of a puzzle, particularly given the review above complimenting us on the packing - apologies however if you did not find this to be the case.
Assured of the best possible service & products at all times
The AromaromaUk team
“Received product in Canada on 1 Nov, but Canada customs is either short staffed or swamped so product wasn't released to me until 14 Nov. Ordered three different products and one caught my attention "Amsterdam". The marketing scheme is "ultra strong" but doesn't live up to that so don't bother with that purchase.”
Thaanks for taking the time to leave a review
Obviously the customs delay in your country was entirely out of our control as im sure you will apprecaite, neither yourself or we could have anticpated this.
Amsterdam is one of our best selling products and usually gets good reviews sorry it was not to your liking
Assured of the best possible products & service at all times
The AromaromaUk team
thanks for taking the time to leave us a review , its nice to get positive feedback
assured of the best possible service & products at all times
The AromaromaUk team
thanks for taking the time to leave us a review Steven , its nice to get positive feedback
we genuinely try to get back to customers ASAP at all times day & night
assured of the best possible service & products at all times
The AromaromaUk team
thanks for taking the time to leave us a review Peter , its nice to get positive feedback
We turn orders around the same day in most cases & the majority of deliveries are madein a timely manner, albeit challenges for all online sites in recent months given the increased industrial action by one major delivery operator, which then makes the courier companies super busy - its great despite this backdrop in the UK currently that you have had speedy deliveries
assured of the best possible service & products at all times
The AromaromaUk team
Good evening Don and thank you for taking the time to leave a review
As per your invoice details, we give an approximate timeline for your country at the other side of the world of 7-14 working days and whilst we are nearly at that point there is still time for your parcel to be delivered. We emailed you your tracking details approx 20 mins after you placed your order so that you could check progress of the parcel at anytime.
its 10.30pm in the UK as i write this reply and so we will check your tracking details in the morning and email you the tracking link again also. Given the time that has lapsed i woould expect your order will be delivered any day now.
Thanks for ordering from us
Assured of the best possible products & service at all times
The AromaromaUk Team
thanks for taking the time to leave us a review , its nice to get positive feedback
assured of the best possible service & products at all times
The AromaromaUk team
“Yeah in my recent order was quick and safe delivery unfortunately there is an issue with one of the bottles as opened it and there was absolutely nothing no effect so a bit dissapointed and opened another which was not too bad but not as strong as the similar bottle. Usually never had a problem but wont be ordering that one again.”
Thanks for taking the time to leave us a review
We are only a small company and strive to turn orders around very quickly so as not to delay delivery
thanks again for ordering from us
The AromaromaUk Team
Hi Kenneth , thanks for taking the time to leave us a review
Apologies if one of the bottles was "half full" , we must have missed this when packing; we will contact you directly re this.
I have checked our inbox & junk/bulk mail folders and 100% we have not recieved an email from you, not sure if you maybe didnt type the email address correctly or maybe the email is sat in your drafts ? ( as can be seen on previous replys from us, we wear our hearts on our sleeves and if we had made an error & missed replying to a customers email we say so, as rare as it is)
I can see you placed your orer at around 6am and we packed and dropped it at the couriers parcel shop at around 10am on 10th Oct & it was delivered on the 14th October, so not a bad delivery timeline. We strive to get orders out the same day they are recieived, as indeed we did with your order and take pride in this.
Assured of the best possibe service & products at all times
The AromaromaUk team
Thanks for taking the time to leave us a review
We are only a small company and strive to turn orders around very quickly so as not to delay delivery
thanks again for ordering from us
The AromaromaUk Team
