Aromaromauk Reviews

Name: Aromaromauk
Address: Burnden House Vicking Street, Bolton
Rating: 4.38

4.4 Rating 1,810 Reviews

84 %

of reviewers recommend Aromaromauk

Visit Website

Phone:

07704519576

Email:

info@aromaromauk.co.uk

Location:

Burnden House Vicking Street
Bolton
BL3 2RR

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Aromaromauk 5 star review on 8th December 2022

Anonymous

Aromaromauk 5 star review on 7th December 2021

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Aromaromauk 5 star review on 21st April 2021

Luc Copol

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality poppers from a quality company......”

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Posted 4 months ago

“Great product great delivery x”

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Posted 5 months ago

“Rubbish threads on bottles were stuck could not open them”

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Posted 5 months ago

Hi William Thanks for taking the time to leave a review. You purchased 2 different best selling brands totalling several bottles, so its a little unusual for all of them not to open. The caps are childproof safety caps, if you push the cap down as you twist it the bottle shpuld open. Should you still have a problem please contact us on info@aromaromauk.co.uk or by replying to your order confirmation email Assured of the best possible servcice & products at all times Best wishes The AromaromaUk Team

Posted 5 months ago

“Fantastic service very quick delivery”

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Posted 5 months ago

“parcel arrived poorly wrapped 2 bottles damaged and empty. I hope the delivery driver/handler was not affected.”

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Posted 5 months ago

Hi Valery. Thanks for taking the time to leave a review & apologies your parcel appears to have been damaged. Ss you have not contacted us directly we were unaware until reading your review that there has been an issue. Im puzzled at the package being poorly wrapped as given you ordered 2 x 5 packs, each 5 pack will have been securely wrapped in tape & cardboard & both parcels sealed in a tightly wrapped Poly Bag. i can only think its been damaged in transit, as you can see most of the reviews comment on how well packed our orders are. Humans can however make mistakes , so apologies if indeed it was our fault We will contact you directly to look at replacing the 2 bottles that appear to have leaked. Assured of the best possible service & products at all times The AromaromaUk team GENERAL CUSTOMER NOTICE WE ASK CUSTOMERS IF THEY ARE LEAVING A REVIEW IN RELATION TO AN ISSUE WITH YOUR ORDER, THAT YOU ALSO CONTACT US DIRECTLY BY REPLYING TO THE ORDER CONFIRMATION EMAIL. UNFORTUNATELY THE REVIEWS ARE NOT ALWAYS AUTOMATICALLY EMAILED TO US & IN THIS CASE, THE REVIEW WAS LEFT 3 DAYS AGO, HAD WE BEEN CONTACTED DIRECTLY 3 DAYS AGO WE COULD HAVE RECTIFIED THE ISSUE SOONER. THIS IS NOT A CRITICISM OF YOU THE CUSTOMER, RATHER WE ARE KEEN TO ENSURE EVERYONE HAS THE PREFECT CUSTOMER EXPEPERIENCE & WE CAN RESPOND FAR QUICKER WHEN WE ARE AWARE THERE HAS BEEN AN ISSUE

Posted 5 months ago

“Don't know its not arrived yet. Yodel courier is less than helpful in tracking any delivery and I am not sure why it is used at all. Royal mail works far better, if i order before 12 noon I can almost guarantee I will receive the delivery by 1st class post the next day. Yodel take far longer !!”

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Posted 5 months ago

Thanks for taking the time to leave a review As per our email comms, great to see that you have recieved your parcel. We never delay sending orders out with most being sent out the same day the orders are received. Our free delivery service on orders over £20 is indeed via YodelDirect. Should you require delivery by another method please select from the options at checkout, noting the only free delivery option is courier, so the other options are chargable as shown at chcekout. Thanks for your repeat custom Assured of the best possible service & products at all times The AromaromaUk Team

Posted 5 months ago

“Hi, Great service and Great products. I would recommend anytime to my friends. Thank you again. See you on next order.. Real”

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Posted 5 months ago

Thanks for taking the time to leave a review The tracking is showing that Canada Post delivered your order on 16th November - we sent you the tracking details & link the same day ypu placed your order we will email you directly to progress this with you assured of the best possible service & products at all times The AromaromaUk Team

Posted 5 months ago

“I made an order but when it arrived it was incomplete I informed company but still waiting on my missing item two weeks later”

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Posted 5 months ago

Hi Paul Thanks for taking the time to leave a review Sincere apologies your order was incomplete, this was human error on our part - apologies You contacted us at 12-27pm on 15/11/23 _ we sent out the missing item at 3-30pm the same day you contacted us, so you should have recieved this by now WE will contact you directly by email to progress this for you - again apologies for our packing error Assured of the best possible service & products at all times The AromaromaUk team

Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Items arrived well packaged but still leaking from one of the bottles. No email confirming order or dispatch. Just felt it was all a bit poor. Done know whether I could say that my order arrived on time as I wasn’t sent anything to know when to expect it”

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Posted 5 months ago

Hi Lee Thanks for taking the time to leave a review, as you have not contacted us directly re a leaking bottle we were unaware until reading the review. We will contact you directly in order to progress the leaking bottle. Leakers are quite unusual, albeit there can be the odd one, which wouldnt have manifested itself when we packed or we would have replaced it with another bottle. Just to reassure you, we never delay sending orders out. When we have completed the order we send out an order confirmation email which you received @ 13.42 9/11/23 - you placed your order at 12.08pm the same day. AS you had chosen the YodelDirect delivery option, unfortunately the courier had already collected that day, so your order was sent out with the courier first thing Friday 10th November & delivered on Monday 13th November, which is about average for YodelDirect. We will contact you now by direct email in relation the the leaking bottle. Assured of the best possible service & products at all times Thanks for shopping with us The AromaromaUk team

Posted 5 months ago

“Use this company again amd again . Excellent.”

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Posted 5 months ago

“I am happy Thank you very much”

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Posted 5 months ago

“Very Very strong top drawer!”

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Posted 5 months ago

“Great place to shop for aromas. Used this online shop a few times now. Fantastic range and shipped out quickly. Brilliant customer service too.”

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Posted 5 months ago

“Very easy to use”

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Posted 5 months ago

“Always happy to order from this company and the product always dose what an how it’s described.”

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Posted 5 months ago

“Excellent service and good stuff”

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Posted 5 months ago

“Super quick and responsive!”

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Posted 5 months ago

“Always quality poppers and always comes with great packaging to prevent spillage. Also comes as expected and discrete name in the credit card for payments.”

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Posted 5 months ago

“Excellent service with fast delivery”

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Posted 5 months ago

Aromaromauk is rated 4.4 based on 1,810 reviews