Aromaromauk Reviews

Name: Aromaromauk
Address: Burnden House Vicking Street, Bolton
Rating: 4.38

4.4 Rating 1,802 Reviews

84 %

of reviewers recommend Aromaromauk

Visit Website

Phone:

07704519576

Email:

info@aromaromauk.co.uk

Location:

Burnden House Vicking Street
Bolton
BL3 2RR

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Aromaromauk 5 star review on 8th December 2022

Anonymous

Aromaromauk 5 star review on 7th December 2021

Anonymous

Aromaromauk 5 star review on 21st April 2021

Luc Copol

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, order arrived quickly, will re-order again. Great service.”

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Posted 3 months ago

“As always Aromas UK have out did themselves fast delivery, great customer service and great products so if room aromas are qhat you need then Aromas UK is the place to go for the best products.”

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Posted 3 months ago

Thanks for taking the time to leave a review & wow what a great review THANK YOU As a small business we strive to provide the best service & products. We pride ourselves on turning orders around very quickly & most go out the same day, dependent on what time they are placed DELIVERY OPTIONS We use a variety of carriers to deliver orders based on what the customer chooses at checkout, we offer a premium next day service for £7.99, free delivery is made by a courier service & clearly is not as quick as opting for a more expensinve first class or special delivery service.. If a customer opts for courier service its free for orders above £25 otherwise its £2.49. Any timelines quoted for delivery are APPROXIMATE & not guaranteed, with the exception of the Next Day special delivery service Thanks again for sharing your great experience, we really do appreciate your custom The AromaromaUk Team

Posted 3 months ago

“Delivered on time.”

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Posted 4 months ago

“I have dealt with this company before , communication was great and order arrived within their delivery time frame . Can’t complain at all”

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Posted 4 months ago

“I have not received the goods unfortunately. So, very poor”

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Posted 4 months ago

Thanks for taking the time to leave a review & apolgies you have not received your order yet. Its great that you also contact us directly about this (thank you) as it meant we could send out a replacemnt order today without delay Just to reassure you we never delay sending orders out. You placed your order at 10-30pm on Thursday 7th December & we posted at around 10am on Friday 8th December. Thanks for ordering from us & apologies again your order was lost in transit Assured of the best possible service & products at all times Have a great Christmas The AromaromaUk team

Posted 4 months ago

“Quick service, and happy with the aromas”

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Posted 4 months ago

“Always easy enough to make a purchase & delivery is second to none”

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Posted 4 months ago

“Products are good. Shipping is usually fast and efficient. Should be 5 STARS My only complaint is that I shouldn't have to pay 20% VAT because the goods are exported outside of the UK & EU. HM Revenue seems to agree but not Aromaromauk.”

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Posted 4 months ago

“Great service delivered on time and in one piece”

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Posted 4 months ago

“Perfect. 👍”

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Posted 4 months ago

“Excellent discrete service, thank you”

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Posted 4 months ago

“Quick delivery. Easy to order from. 109% recommend”

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Posted 4 months ago

“Quality poppers from a quality company......”

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Posted 4 months ago

“Great product great delivery x”

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Posted 4 months ago

“Rubbish threads on bottles were stuck could not open them”

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Posted 4 months ago

Hi William Thanks for taking the time to leave a review. You purchased 2 different best selling brands totalling several bottles, so its a little unusual for all of them not to open. The caps are childproof safety caps, if you push the cap down as you twist it the bottle shpuld open. Should you still have a problem please contact us on info@aromaromauk.co.uk or by replying to your order confirmation email Assured of the best possible servcice & products at all times Best wishes The AromaromaUk Team

Posted 4 months ago

“Fantastic service very quick delivery”

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Posted 4 months ago

“parcel arrived poorly wrapped 2 bottles damaged and empty. I hope the delivery driver/handler was not affected.”

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Posted 4 months ago

Hi Valery. Thanks for taking the time to leave a review & apologies your parcel appears to have been damaged. Ss you have not contacted us directly we were unaware until reading your review that there has been an issue. Im puzzled at the package being poorly wrapped as given you ordered 2 x 5 packs, each 5 pack will have been securely wrapped in tape & cardboard & both parcels sealed in a tightly wrapped Poly Bag. i can only think its been damaged in transit, as you can see most of the reviews comment on how well packed our orders are. Humans can however make mistakes , so apologies if indeed it was our fault We will contact you directly to look at replacing the 2 bottles that appear to have leaked. Assured of the best possible service & products at all times The AromaromaUk team GENERAL CUSTOMER NOTICE WE ASK CUSTOMERS IF THEY ARE LEAVING A REVIEW IN RELATION TO AN ISSUE WITH YOUR ORDER, THAT YOU ALSO CONTACT US DIRECTLY BY REPLYING TO THE ORDER CONFIRMATION EMAIL. UNFORTUNATELY THE REVIEWS ARE NOT ALWAYS AUTOMATICALLY EMAILED TO US & IN THIS CASE, THE REVIEW WAS LEFT 3 DAYS AGO, HAD WE BEEN CONTACTED DIRECTLY 3 DAYS AGO WE COULD HAVE RECTIFIED THE ISSUE SOONER. THIS IS NOT A CRITICISM OF YOU THE CUSTOMER, RATHER WE ARE KEEN TO ENSURE EVERYONE HAS THE PREFECT CUSTOMER EXPEPERIENCE & WE CAN RESPOND FAR QUICKER WHEN WE ARE AWARE THERE HAS BEEN AN ISSUE

Posted 4 months ago

“Don't know its not arrived yet. Yodel courier is less than helpful in tracking any delivery and I am not sure why it is used at all. Royal mail works far better, if i order before 12 noon I can almost guarantee I will receive the delivery by 1st class post the next day. Yodel take far longer !!”

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Posted 4 months ago

Thanks for taking the time to leave a review As per our email comms, great to see that you have recieved your parcel. We never delay sending orders out with most being sent out the same day the orders are received. Our free delivery service on orders over £20 is indeed via YodelDirect. Should you require delivery by another method please select from the options at checkout, noting the only free delivery option is courier, so the other options are chargable as shown at chcekout. Thanks for your repeat custom Assured of the best possible service & products at all times The AromaromaUk Team

Posted 4 months ago

“Hi, Great service and Great products. I would recommend anytime to my friends. Thank you again. See you on next order.. Real”

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Posted 4 months ago

Thanks for taking the time to leave a review The tracking is showing that Canada Post delivered your order on 16th November - we sent you the tracking details & link the same day ypu placed your order we will email you directly to progress this with you assured of the best possible service & products at all times The AromaromaUk Team

Posted 4 months ago

“I made an order but when it arrived it was incomplete I informed company but still waiting on my missing item two weeks later”

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Posted 4 months ago

Hi Paul Thanks for taking the time to leave a review Sincere apologies your order was incomplete, this was human error on our part - apologies You contacted us at 12-27pm on 15/11/23 _ we sent out the missing item at 3-30pm the same day you contacted us, so you should have recieved this by now WE will contact you directly by email to progress this for you - again apologies for our packing error Assured of the best possible service & products at all times The AromaromaUk team

Posted 4 months ago

Aromaromauk is rated 4.4 based on 1,802 reviews