Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.25

4.3 Rating 1,485 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not buy from arena flowers again. Bunch was half the size as advertised and were literally half dead on arrival only lasting a whopping 3days!”

Helpful Report

Posted 11 years ago

Hi Rachel, We are very sorry to hear that you were disappointed with the bouquet that was delivered. If you can contact us by email we are more than happy to look into it further with you We look forward to hearing from you Arena Flowers Customer Care

Posted 11 years ago

“Arena Flowers have delivered on time on every order I have placed, even down to the instructions left. I am very impressed with their service.”

Helpful Report

Posted 11 years ago

“Ha! Customer BEWARE of this company! Make sure to read the 'Terms & Conditions" and be prepared to have your flowers delivered late, or not at all. Read the other reviews - I wished I had before doing business with this company. Sales staff are also not helpful and will put you on hold indefinitely perhaps hoping you just go away.”

Helpful Report

Posted 11 years ago

“Great service and great flowers - what more can you ask for?”

Helpful Report

Posted 11 years ago

“The flowers arrived on the day they were due, and were beautiful. Still going strong now nearly a week later! Only downside was the delivery driver; he didn't knock on the door and left them on the doorstep!!!”

Helpful Report

Posted 11 years ago

“I tried to order the flowers online from our home in Australia, however the website would not accept any of my Credit cards (either Australian or English) so I had to call the uk number to complete the order. When the flowers were delivered to my mum there was no card/message with them (and I had filled the message card in online) so not a great experience all round”

Helpful Report

Posted 11 years ago

“The flowers were lovely, and my mother was very pleased. However, I did not receive an email to say they had been delivered, as promised.”

Helpful Report

Posted 11 years ago

“Ordered flowers for my in-law's Golden Wedding Anniversary whilst they were on holiday in Scotland. My mum-in-law loved them and was well and truly surprised, said the colours were wonderful. They even managed to get them home on a coach due to your packaging and they are now opening up at home a week later. only gripe when ordering I was told to put the date one day before due to 2 day delivery in that area and they then arrived a day earlier than I wanted.”

Helpful Report

Posted 11 years ago

“M”

Helpful Report

Posted 11 years ago

“Superb Mother's Day bouquet Packed really well and the flowers were beautiful as always”

Helpful Report

Posted 11 years ago

“Ordered flowers,balloon and chocolates on 06.02.14 for Valentines day. On 14.02.14 my husband received the flowers but not the chocolates or balloon. Rang customer service and got told there was a shortage of balloons and chocolates. I was also told by Perin I would get a refund. Today is 03.04.14 and STILL NO REFUND. I dare you to put this review on your website. Julie Dickenson Liverpool”

Helpful Report

Posted 11 years ago

Hi Julie, We are sorry for the delay but you refund has been processed today and should show in your account within the next 5-7 days. Please bear with us as this is a very busy time for us. Arena Flowers Customer Care

Posted 11 years ago

“It's so comforting to know that I can send my family flowers and gifts to brighten their days when we are the other side of the world. Thank you for making these meaningful and appreciated gestures so easy. I have used your service several times over a few years now and have been delighted every time. Thank you.”

Helpful Report

Posted 11 years ago

“Variety of flowers to choose from and great customer service!!”

Helpful Report

Posted 11 years ago

“I've scored very poor but would settle with very disappointed! I bought a £30 bunch of flowers for Mother's Day to be delivered on the day. I'm pleased the the delivery on the day had the desired effect but the content of the bunch was poor; smaller than expected (resembling petrol station bunches).. As there are so many other providers on the market I would have thought you would want to look after your customers, unfortunately this (my first with your selves) will most likely be my last.. Also, stupidly I recommended you to my wife for a Mother's Day bunch and she had the same experience. Double thumbs down!”

Helpful Report

Posted 11 years ago

Hi Jamie, We are sorry that the flowers did not meet your expectations when delivered. We would be more than happy to look into this further, please email us at customer@arenaflowers.com Arena Flowers Customer Care

Posted 11 years ago

“Excellent - really good value, delivered on time, easy to order - will definitely use again (and again!)”

Helpful Report

Posted 11 years ago

“Have had two orders from Arena Flowers. The service is excellent as well as the quality of the flowers. Recommended.”

Helpful Report

Posted 11 years ago

“Very pleased with all round service”

Helpful Report

Posted 11 years ago

“The service was second to none web site easy to use and you made someone very happy many thanks Paul”

Helpful Report

Posted 11 years ago

“Flowers arrived on time,still fresh and lasted over 2weeks.”

Helpful Report

Posted 11 years ago

“I have use Arena flowers several times. They are excellent as an over seas client I am delighted that my family can receive beautiful flowers at a reasonable price. Linda”

Helpful Report

Posted 11 years ago

Arena Flowers is rated 4.3 based on 1,485 reviews