Arena Flowers Reviews

Name: Arena Flowers
Rating: 4.26

4.3 Rating 1,480 Reviews

86 %

of reviewers recommend Arena Flowers

Company Reviews

Metrics

Info

4.3

Based on 1,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 0350 581

Email:

customer@arenaflowers.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to order the flowers online from our home in Australia, however the website would not accept any of my Credit cards (either Australian or English) so I had to call the uk number to complete the order. When the flowers were delivered to my mum there was no card/message with them (and I had filled the message card in online) so not a great experience all round”

Helpful Report

Posted 11 years ago

“The flowers were lovely, and my mother was very pleased. However, I did not receive an email to say they had been delivered, as promised.”

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Posted 11 years ago

“Ordered flowers for my in-law's Golden Wedding Anniversary whilst they were on holiday in Scotland. My mum-in-law loved them and was well and truly surprised, said the colours were wonderful. They even managed to get them home on a coach due to your packaging and they are now opening up at home a week later. only gripe when ordering I was told to put the date one day before due to 2 day delivery in that area and they then arrived a day earlier than I wanted.”

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Posted 11 years ago

“M”

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Posted 11 years ago

“Superb Mother's Day bouquet Packed really well and the flowers were beautiful as always”

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Posted 11 years ago

“Ordered flowers,balloon and chocolates on 06.02.14 for Valentines day. On 14.02.14 my husband received the flowers but not the chocolates or balloon. Rang customer service and got told there was a shortage of balloons and chocolates. I was also told by Perin I would get a refund. Today is 03.04.14 and STILL NO REFUND. I dare you to put this review on your website. Julie Dickenson Liverpool”

Helpful Report

Posted 11 years ago

Hi Julie, We are sorry for the delay but you refund has been processed today and should show in your account within the next 5-7 days. Please bear with us as this is a very busy time for us. Arena Flowers Customer Care

Posted 11 years ago

“It's so comforting to know that I can send my family flowers and gifts to brighten their days when we are the other side of the world. Thank you for making these meaningful and appreciated gestures so easy. I have used your service several times over a few years now and have been delighted every time. Thank you.”

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Posted 11 years ago

“Variety of flowers to choose from and great customer service!!”

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Posted 11 years ago

“I've scored very poor but would settle with very disappointed! I bought a £30 bunch of flowers for Mother's Day to be delivered on the day. I'm pleased the the delivery on the day had the desired effect but the content of the bunch was poor; smaller than expected (resembling petrol station bunches).. As there are so many other providers on the market I would have thought you would want to look after your customers, unfortunately this (my first with your selves) will most likely be my last.. Also, stupidly I recommended you to my wife for a Mother's Day bunch and she had the same experience. Double thumbs down!”

Helpful Report

Posted 11 years ago

Hi Jamie, We are sorry that the flowers did not meet your expectations when delivered. We would be more than happy to look into this further, please email us at customer@arenaflowers.com Arena Flowers Customer Care

Posted 11 years ago

“Excellent - really good value, delivered on time, easy to order - will definitely use again (and again!)”

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Posted 11 years ago

“Have had two orders from Arena Flowers. The service is excellent as well as the quality of the flowers. Recommended.”

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Posted 11 years ago

“Very pleased with all round service”

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Posted 11 years ago

“The service was second to none web site easy to use and you made someone very happy many thanks Paul”

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Posted 11 years ago

“Flowers arrived on time,still fresh and lasted over 2weeks.”

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Posted 11 years ago

“I have use Arena flowers several times. They are excellent as an over seas client I am delighted that my family can receive beautiful flowers at a reasonable price. Linda”

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Posted 11 years ago

“As always, Mum was very pleased with the flowers. Lovely colours and good quality.”

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Posted 11 years ago

“Lovely flowers, prompt delivery, excellent price. What's not to like!”

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Posted 11 years ago

“They were dead and only lasted two days before they went in the bin.”

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Posted 11 years ago

“Excellent service. Great bouquet and prompt delivery”

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Posted 11 years ago

“this is the second time i have used arena and both times my order has come on time and in good condition. flowers have looked good for more than a week and everybody has said how nice they are thanks arena”

Helpful Report

Posted 11 years ago

Arena Flowers is rated 4.3 based on 1,480 reviews