Arccos Golf Reviews

Name: Arccos Golf
Address: 700 Canal Street, Stamford
Rating: 3.62

3.6 Rating 972 Reviews

62 %

of reviewers recommend Arccos Golf

3.6

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Returns Process	Easy

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

Visit Website

Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

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Arccos Golf 5 star review on 19th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The app doesn't work for me. Couldn't scan in the sensors with my so I had to use a friend's phone. When I got to the course it wouldn't register any of my shots. On paper it looks great but had been a waste of time for me and support is lacking. Wouldn't recommend.”

Helpful Report

Posted 5 years ago

Hi Adam, Thanks for your review. Sorry you cannot get the app to work. It sounds like there may be some issues around the microphone of your phone, as this is how the sensors are detected. If you reach out to our support team (starter@arccosgolf.com) they will be able to run some diagnostics to help you to get the app to work. Thanks, -Team Arccos

Posted 5 years ago

“I have not completed a round in 2 mths. App either stop or doesn't advance to next hole or caddie comes up with error.I don't think I'll be renewing subs next year”

Helpful Report

Posted 5 years ago

Hi Mike, Thanks for leaving us a review. Sorry you have not had a great experience so far, we hope we can change this around for you. Please contact our customer experience team for support - starter@arccosgolf.com. Thanks. Best, -Team Arccos

Posted 5 years ago

“If you like playing with your phone while playing golf, you’ll love Arccos. Unfortunately, I hate playing with my phone in the middle of a golf outing. As other reviewer‘s have stated at Mrs about 10% of your shots. My home course still has several holes since the course has been re-designed. This has been almost a year now And I still have to go in and manually add a shot on my phone. The analytics are amazing and the new update is spectacular. If they will get their sensors working properly I will give it five stars.”

Helpful Report

Posted 5 years ago

Hi Ryan, Thank you for leaving a review. We are sorry to hear that you are having a few issues with the Arccos Caddie app and we hope you will allow us to try to improve your experience. Our customer experience team (starter@arccosgolf.com) would be happy to help you run diagnostics on your sensors, or phone, to see if we can improve your shot detection. In regards to your course, we will be able to make these updates if the course changes are visible from either Google or Apple satellite images. Once again, please email our customer experience team who will be happy to take a look at any course updates for you. We apologise if these updates have been missed previously. Thanks again for leaving a review and we hope we can improve your experience.

Posted 5 years ago

“This is my second go around with Arccos sensors. Had one in a Cobra Driver a few years ago. Didn’t work well then. Bought new G710 irons with the sensors was sent additional to complete my set. I have 8 rounds in and am underwhelmed. At least 10% of the shots don’t register. On many other occasions after the round the distance Arccos said I hit was significantly 10 to 20 yards off what my laser said the distance was. Example: Laser said 155 to pin. Shot was 3 feet right pin high. Arccos said 176 was distance if shot. One of many discrepancies. I trust the laser. I’ve had my trial will be canceling. Save your money. If you’ve played long enough and are honest about you abilities. Don’t need this system.”

Helpful Report

Posted 5 years ago

Hi Mike, thank you for taking the time to leave a review. We are sorry your experiences with Arccos Caddie have not been the best so far, we hope you will allow us to try to change this. Our customer experience team are on hand to help with any issues you may have, whether this is shot tracking, GPS or anything else. Our team can guide you through sensor diagnostics to make sure all the sensors are working correctly, and can also check the mapping of the course to make sure the GPS points are correct. You can reach the team at starter@arccosgolf.com and they will happy to try to improve your experience with Arccos Caddie. Thanks again.

Posted 5 years ago

“The idea of the product is fine. However for me it is not practically to have my phone in the front pocket, so the the shot can be recorded. Having the phone in the rear pocket results in missed recordings and wrong data. I understand the pocket device is addressing this issue, however it has never been available (besides the introduction period). Based on that, i have no use added news of the arcos sensors (the grips are fine and durable) and are charged an annual subscription for nothing. On my emails addressing these issues, i have never received an answer. ALso not a confirmation, that my subscription is cancelled or an information, when the pocket device is available ( with this device i would like to try the technology again).”

Helpful Report

Posted 5 years ago

Hi Frank, thanks for taking the time to leave us a company review. We understand there may be practical issues with having the phone in the front pocket which is why we have developed Arccos Caddie Link. Arccos Caddie Link is currently in production and will be launched in the near future - you can keep up to date with this by entering your email address on the product page of our website. A subscription to the app is required in order to allow us to continually invest and provide updates such as Golf's first A.I. Powered GPS Rangefinder. You can cancel your subscription at any time by reaching out to our customer experience team - starter@arccosgolf.com. Also, please get in touch with them if you have any further comments or questions as they would be happy to help improve your experience. Again, thank you for leaving us a review and hopefully we can improve your overall experience with Arccos Caddie.

Posted 5 years ago

Arccos Golf is rated 3.6 based on 972 reviews