Arccos Golf Reviews

Name: Arccos Golf
Address: 700 Canal Street, Stamford
Rating: 3.62

3.6 Rating 972 Reviews

62 %

of reviewers recommend Arccos Golf

3.6

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Returns Process	Easy

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

Visit Website

Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

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Arccos Golf 5 star review on 19th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sytem missed about 30% of my strokes so ended up returning the system. Some of the the sensors would never pair.”

Helpful Report

Posted 4 years ago

Hi Bear, Thanks for leaving us a review. We are sorry to hear that the system was not working correctly. It sounds like you may have had some faulty sensors which we would have replaced for you as they are guaranteed for 2 years. Hopefully you can try out system again in the future with a better experience. All the best, -Team Arccos.

Posted 4 years ago

“I really like the system, however I would appreciate it more if the putting system would be a little bit more accurate because it often misses strokes and I would also like if the tags had some sort of way of confirming with the belt device on strokes because sometimes I will hit the ball and it will not register.”

Helpful Report

Posted 4 years ago

“I had placed a two star rating because my sensors acted up and frustration set in. Befor you panic go to the Arccos Web Site, you can schedule a live call easy. Arccos quickly sent me two new sensors and I’m back to loving the sensors. The system is amazing. A rip to all don’t leave the clubs out at Home, a putter for example, you will burn out the batterie as they are on a light sensor. Hope this helps.”

Helpful Report

Posted 4 years ago

“Die prinzipielle Funktionsweise finde ich gut. Vor allem die Tatsache, dass ich während des Spiels nicht eingreifen muss ist ein entscheidender Vorteil. Schwierigkeiten mach immer wieder die Synchronisation mit der Apple Watch beim Start. Entweder sie dauert viel zu lange, so dass ich dann schon unterwegs bin, oder sie klappt überhaupt nicht. Seit den letzten App-Updates, hängt sich die App beim Suchen/Anzeigen/Auswählen des Platzes immer wieder auf. Schade.”

Helpful Report

Posted 4 years ago

“Not sure about all the negative reviews. I ordered the full system, recieved in less than 4 days. I use the link everyday with no issues. When I pull out a club, i double check that they aren't loose which they have not been. I take practice swings before every hole. Arccos only tracks shot when you hit the ball, not on practice swings like some people say. The only time Arccos misses a shot is on a whisper soft 56* or 60* bump. Easy fix. The putter will miss a few strokes on 1-2' putts. After putting each hole, I check the app while walking to the next hole. Adjust the flag and putt distance if needed. The dashboard has been great! It clearly states more info than one needs as an amatuer golfer but that is why we all buy the system. I am clearly an awful putter, lol. In the end, I love Arccos and wish I would have bought it sooner. I paid full price for the system.. Thank you Arccos!! Jeff, Franklin TN”

Arccos Golf 5 star review on 13th March 2021

Helpful Report

Posted 4 years ago

Hi Jeff, Thank you for taking the time to leave Arccos Caddie a review. We are thrilled to hear that your experience has been excellent so far - we hope this will continue! If you ever need any support, be sure to reach out to customer experience team. Thanks again, -Team Arccos

Posted 4 years ago

“Started out amazing, then two months in a couple of sensors started acting up and finally stopped working. The putter sensor and the pitching wedge. If your putter sensor dies you cannot start a round. It been three weeks and still no response from customer service. Ghosts. When you call the number you cannot leave a message because it’s full. If your trying to play better this is not the answer, frustration will ensue and then your done with Arccos. $279.00 is not allot of money but I only like to get burned once.”

Arccos Golf 2 star review on 12th March 2021

Helpful Report

Posted 4 years ago

Hi Eddy, Thanks for your review. We are sorry to hear that you have got a couple of faulty sensors. Our customer experience team will be able to help with troubleshooting and replacements if required. You should be able to reach them at starter@arccosgolf.com. From our understanding, you have now been able to get in touch with our team so we hope this has now all be sorted? For the app to work, we do require a putter sensor to be paired as if not, this would cause lots of hole switching issues and the experience would not be great. Thanks again, -Team Arccos

Posted 4 years ago

“The Arccos system for me has been a disappointing experience. 1) I've had the club sensors for a year, but have not been able to fully utilize the dashboard for analysis as the website did not work as advertised. 2) I paid INADVANCED for the new Link and had to wait 6-8 months before I received it. I've attempted to use it twice and both times it did NOT identify the club or shot 8-10 times during my 18 hole rounds. DO NOT BY THE LINK!!! 3) Like many golfers, I like to stream music while I play golf. Arccos system does NOT allow you to do this unless you also buy the LINK to connect and track your shots. Since the LINK does not work... I'm back to using my phone to connect with the Arccos sensors and going without playing music. I'm frustrated and disappointed this product did not live up to their stated ideals.”

Helpful Report

Posted 4 years ago

Hi Don, Thank you for leaving us a review. We are sorry to hear that you have had a disappointing experience so far, we hope you will allow us the chance to change this for you? You can view your stats on your phone in the app, or via our dashboard at dashboard.arccosgolf.com. For support with this, along with any troubleshooting of your Link device, please reach out to our customer experience team who will be happy to assist - starter@arccosgolf.com. Hopefully we an get you back on track with Arccos Caddie. Thanks, -Team Arccos

Posted 4 years ago

“Had issues with delivery but was sent a £12 refund as an apology. Product still hasn't arrived yet but Nice touch to ease the blow. Good to see there is good support before I've even got the product.”

Helpful Report

Posted 4 years ago

Hi Jon, Thanks for leaving us a review. We are glad our team was able to assist with your issue and we do hope you receive your order shortly. Thanks for your patience. If you have any further questions, be sure to reach out to our support team starter@arccosgolf.com. Many thanks, -Team Arccos

Posted 4 years ago

“Lose all sensors batterie in 6 months ! I baught the Link sensor for a better experience but it's not usefull Bad product !”

Helpful Report

Posted 4 years ago

Hi Thierry, Thanks for leaving us a review and we are sorry to hear that you have not had a good experience so far. We guarantee our sensors for 2-years so should they stop working within this time frame we will replace them free of charge. For support around this, please contact our customer service team via email at starter@arccosgolf.com and they would be happy to help. Hopefully we can turn your experience around and get you using Arccos Caddie like intended. Thanks, -Team Arccos

Posted 4 years ago

“Purchased a bundle which was on Sale (14 sensors plus a hat and towel). It was supposed to be $179 for the bundle. I received the sensors but no hat or towel. When I called I was told that I didn’t check the right box and that I would have been charged for the hat or towel which makes no sense since this was the Sale’s deal. Ripped off by Arccos recommend you don’t buy the sensor or anything from them, their customer service is awful.”

Helpful Report

Posted 4 years ago

Hi Cody, Thanks for leaving us a review. The bundle product page was designed as a 'build your own' with the optionality to select whether you would like to add a hat (if so which color), and whether you would like to add a towel. Depending on what items you added to the bundle, the price would change and you would save 10%. Apologies if you thought they were automatically applied. We will take this feedback on board for future bundle product page designs, so thank you. All the best, -Team Arccos

Posted 4 years ago

“Fantastic from start to finish, blows all the competition completely away, its helped me understand my game more than I ever could of my own, strokes gained is a game changer, it's probably helped me save at least 4-5 shots in the last year through being able to see which way I've missed greens, missed fairways, golf isn't about hitting your best shot, it's about limiting your worst shots to be better, arccos allows me to do that and then take the information to a fitting and see if there are certain clubs that need flattening or adjusted upright to help my game, the world is your oyster when it comes to arccos it just depends how much you want to deep dive into your game, every golfer should be using arccos in my personal opinion”

Arccos Golf 5 star review on 10th February 2021

Helpful Report

Posted 4 years ago

Hi Jon, Thanks for your review. It is great to hear how Arccos Caddie has helped you to save strokes, and you are completely right about the limiting your bad shots. Hopefully we can save some more strokes together this year! All the best, -Team Arccos

Posted 4 years ago

“I think it’s great value for money if your playing once a month, I play 1-2 times a week and have came down from 9 to 1 .. there’s no better knowledge then knowing yourself and arccos delivers that and tells u what all the elements are doing would highly recommend”

Helpful Report

Posted 4 years ago

Hi Kevin, Thanks for taking the time to leave a review. Your handicap reduction is brilliant, that is great to hear! We are happy to be apart of your improvement journey. If you ever need anything, be sure to get in touch with our support team. Thanks again, -Team Arccos

Posted 4 years ago

“I love arccos! Provides you a true look and assessment into your game, the statistics don’t lie! Learned to trust the caddy and saved 3 strokes”

Helpful Report

Posted 4 years ago

Hi Paul, Thanks for your review. We are happy to hear that you are enjoying the caddie and that it has helped you to shave some strokes. If you have any further feedback, be sure to get in touch with our customer support team, starter@arccosgolf.com. Thanks again, -Team Arccos

Posted 4 years ago

“Arccos is amazing. I have had it since nearly the beginning of the 360 sensors and now with the additon of the LINK, they have just made it even better. The information and data it gives me to help me focus on what I need to work on is so helpful. I am able to share with my golf instructor who can hone in on what part of the game we need to work on. The abily to know my distacnes better is so helpful. When I was Bob Vokey, (yes the real Voke) and he was fitting my wedges, he was able to use the distances and dial in my gapping. So many applicaitons. If you don't have it, you should get it. Thier Customer Support is second to none in the golf industry. Keep up Arccos!”

Helpful Report

Posted 4 years ago

Hi Kirk, Thank you for leaving your review. We are happy to hear that you are enjoying Arccos Caddie and that you have been able to use it to dial in your club gapping. It is great that you are able to share your data with your instructor (& Bob Vokey) to help highlight areas of weakness and improve your all-round game. Keep up the good work! Thanks again, -Team Arccos

Posted 4 years ago

“Having had a few years out of the game I knew I needed time to get my yardages under control. The Arccos technology has made this process so much easier meaning I can spend that time working on the parts of my game that need the most attention, which is all supplied post round using the Arccos stokes gained statistics. You can never underestimate the power of being pin high... HIGHLY RECOMMEND!!”

Helpful Report

Posted 4 years ago

Hi Mark, Thanks for your review. We are glad that you are enjoying Arccos Caddie and that the Strokes Gained Analytics has helped highlight areas of your game to work on. Hopefully we can shoot lower scores together. All the best, -Team Arccos

Posted 4 years ago

“Arccos has created necessary context around where my game is strong and where it needs work. This allows me to craft appropriate practice regiments and as a result the weak areas of my game have been improving. Adding the Link wearable really took my experience to the next level - it very rarely misses shots, whereas my phone in my front pocket would miss many of my short game shots and I would need to use the app to add them in, if anything the link is too sensitive and sometimes records club use when I drop a wedge off green side or put it away in my bag. however it much less effort to delete a phantom shot than to add in a real one. I have and will continue recommending this product to my golf friends and family - the easy installation of the smart sensors and the wealth of data the product provides really changes the golf experience.”

Helpful Report

Posted 4 years ago

Hi Michael, Thanks for taking the time to leave us a review. Our team will be happy to hear that Arccos Caddie has helped with your game and that Link has improved your experience. If you have any further feedback, be sure to reach out to our support team. All the best, -Team Arccos

Posted 4 years ago

“Been a real eye-opener for me and it's certainly helped me improve my game - dropped 4 shots over the past year to an 8. It requires some patience initially but once you're comfortable with using the system it's great. And I've tried a few other systems including manual data entry, gamegolf and shotscope - Arccos is miles ahead. Well worth the investment.”

Helpful Report

Posted 4 years ago

Hi Andrew, Thank you for taking the time to leave us a review. It is great to hear that you have reduced your handicap since using Arccos Caddie - keep up the good work! Any issues, be sure to get in touch with our customer service team. Thanks again, -Team Arccos

Posted 4 years ago

“Super helpful customer service, and have not had any issues. When I asked some basic questions they were patient and made sure I had all the resources available (putter accessory). Once up and running, I have found it so easy to use, and has given me so much insight into my game. I even upgraded to the Link so I could wear more of my golf skirts and still use Arccos and that was an even better experience. I regularly use the rangefinder and I have found by listening to the caddie advice based on my distances, I am hitting so much more realistically and performing on the course.”

Helpful Report

Posted 4 years ago

Hi Sara, Thank you for leaving us a review. We are pleased to hear that our customer service team has managed to help you with your requests. We are also delighted that you are enjoying your experience with the app, especially with Arccos Caddie Link. Hopefully we can reduce your handicap together! All the best, -Team Arccos

Posted 4 years ago

“I received a set of sensors for Christmas as well as a set of clubs that already came with sensors. I got the runaround trying to return the sensors because it was purchased from the UK store and because I live in Canada I have to pay $99 to send them back to the UK! You are all one company, you should deal with it as such! On my clubs it comes with a 90 days free trail, I was told that as a make up for my frustration of the return that they would extend the trial for 1 year and when I called them to say I was going to activate the trail they said it’s only for the 90 days! Not a trustworthy company! I was bragging to my golfing buddies about these sensors and they couldn’t wait to see me use them! Once I let them know what this company is about there’s no way they’ll deal with you.”

Helpful Report

Posted 4 years ago

“When it works it is great at picking up driving distance and even with problems noted below, is pretty good at suggesting a club to use for approach shot. However, it very often does not pick up club and hence shots in fairway or a short shot if green is missed, and often does not pick up first putt, and always fails to pick up second putts. If it does not pick up first putt is the distance recorded for approach shot calculatable. I do not want to check after each shot. In order to use features, I need to keep a separate scorecard noting each shot and editing after round. Overall decreased sensitivity will make me stop using this product.”

Helpful Report

Posted 5 years ago

Arccos Golf is rated 3.6 based on 972 reviews