AM Car Parts Reviews

Name: AM Car Parts
Rating: 4.40

4.4 Rating 612 Reviews

86 %

of reviewers recommend AM Car Parts

Company Reviews

Metrics

Info

4.4

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 58%
Customer Service
Communication Channels	Telephone, Email

About AM Car Parts:

Quality Parts at Great Prices for Any Vehicle. for more info visit https://www.amcarparts.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lead times much longer than indicated when purchase. I tried to contact to get quicker delivery (at my cost) no response. I have now asked to cancel order (not shipped still, nearly 5 working days after order). No response as yet. I have ordered from elsewhere and fitted item and at a lower cost.”

Helpful Report

“Paid £7.50 delivery for the item to arrive weeks late meaning I had to get the item elsewhere. Awful customer service and very difficult to get any answers from anyone. Would never use this company again and wouldn’t recommend anyone using them”

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“Long delivery. Company don’t contacting with buyer”

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“i placed my order 2 and a half months ago and i did no receive anything yet. their customer service does not reply either. stay away”

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“An identical part was ordered from eastern europe 5 days later - 50% cheaper and took 5 days less to arrive. AM car Parts - just be honest about delivery times instead of lying about being IN STOCK in london. Delivery from Poland took well over your repeated estimate. 5/10 days does NOT equate to 21 days actual delivery time. Who made the delivery? I had no choice of The logistics. * How many days did the delivery take? 20 days from order. *”

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“Ordered a car parts online Got told 5 working days Rang last week got told up to 10 working days That was 12 days ago Trying to ring and keep getting cut off Tomorrow I will be doing a claim from bank AVOID AT ALL COSTS”

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“Too long to arrived takes 3 weeks after paying it.”

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“placed order over a month ago still not received it!!!”

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“I ordered a part and I cancelled the order and gave them a message . They did not reply until they sent the item .which I asked them not to do . Anyway after that I tried returning the product and there reply time is honestly appalling.”

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“My part was really late, I asked for the refund, and they still sent the part. I've tried to contact them since then, but they haven't answered or replied to my message.”

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“Ordered an alternator from AM Car Parts on 27 April 2026 after being told the item was in stock and delivery would be within 5–10 working days (possibly sooner due to their dispatch schedule). By working day 11, the part had still not arrived. On 11 May I received an email stating the item had been “shipped” with delivery due the following day. However, FedEx confirmed they had not actually received the parcel from the seller. Communication became very difficult, with repeated failed attempts to contact customer service by phone. Unfortunately this left me without use of my vehicle while waiting for an essential component that had been represented as in stock and dispatched. I subsequently requested cancellation and refund due to non-delivery, but at the time of writing have received no response to that request. Based on my experience, I would not recommend relying on the company’s stated stock availability, dispatch notifications or quoted delivery timeframes”

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“Incorrect part delivered and was damaged. Emailed supplier informing them on to occassions and no reply”

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“I am not satisfied because the part does not fit my car model. I have been waiting for a week for confirmation of the return.”

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“I wish I had read other reviews of this place first,I waited weeks to even hear from this company about my order, they don't reply to emails and don't answer the phone but they are quick enough to take your money,by the time I got the part I ordered I had given up on them a bought another one elsewhere,do yourself a favour and don't waste your money and time with them”

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“Delivery terrible. Took almost 4 weeks to arrive and several phone calls. Item obviously not in stock as told it was slow through customs. The customer service agents were helpful and did call back.”

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“The after-sales service was terrible; they didn't reply to any of my emails. I'm extremely dissatisfied and would not recommend them”

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“Absolutely terrible ordered a part weeks ago and its still not arrived and ive emailed AM with no response. And no part and no refund!!!!!!! VERY UNHAPPY :-(”

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“They take well to long to bother to dispatch items thus waiting for ever for delivery and no tracking so no real ideas as to when item might turn up very frustrating”

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“I placed an order on 19 November. After receiving no updates for a full week, I contacted the company through their contact form on 26 November to request an update and stated that I wished to cancel the order if it had not been processed. Despite this, I received no response to my message. Then, on 1 December, I was unexpectedly notified that my order had been dispatched. At no point did the company acknowledge my previous communication or address my cancellation request. This lack of communication and the nearly three-week delay before dispatching my order is unacceptable. I strongly advise others to avoid purchasing from this website unless you are prepared for long wait times and poor customer service.”

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“Waited two half weeks for delivery”

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AM Car Parts is rated 4.4 based on 612 reviews