AM Car Parts Reviews

Name: AM Car Parts
Rating: 4.54

4.5 Rating 502 Reviews

90 %

of reviewers recommend AM Car Parts

Company Reviews

Metrics

Info

4.5

Based on 502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About AM Car Parts:

Quality Parts at Great Prices for Any Vehicle. for more info visit https://www.amcarparts.co.uk

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Anonymous

Anonymous // 01/01/2019

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“Quick delivery great part great price”

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“Very bad experience avoid company all costs I give them 2 chances and both very long delivery times and both times was a problem false promises say they contacting you back and sort the problems out still no joy Even the delivery company they use say they are a bad company to deliver for. Don’t think they are cut out for deliveries.better to go collect if you are buying from this company not happy at all with their service.”

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“Goos service and competitive price”

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“Don't even answer the phone, so can't even get close to experiencing their customer service, I understand being busy, but you will loose alot of potential customers this way”

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“Easy to use website to match and find the part you need to your car. Competetive prices, and the item came well packaged. I would have given, but the delivery took a while, which meant I had to wait to get my car fixed.”

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“Amazingly helpful”

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“Worst company I’ve ever bought parts from I cancelled an order as it was the wrong part for my car I cancelled it on the 8th They ignored that and despatched the part 6 days later even though we were in dispute on PayPal for a week prior to them despatching No way to get in touch as they don’t answer the phone and no reply from emails”

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“Excellent quality product at the best prices on the market”

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“Delivered next day as promised. Part looked very well made and fitted perfectly. Contacted AM car parts with a small query and found them helpful and friendly. Would highly recommend this company and will definitely use them again.”

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“DONT BUY OF THESE TAKES 21 DAYS TO COME NO CONTACT NUMBER EMAIL THEM REPLY DAY LATER ASKING WHAT PARTS YOU REQUIRE NEVER USE AGAIN”

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“Part was perfect. Economy delivery which took 3 weeks. Had no other option only Economy delivery which is useless when customer is waiting on car. Would have been 5 star only for poor postage”

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“Very poor service all round. Toatal lack of communication, when I called myself serveral times to get updates I was told completely made up information and was never given true information, I was NEVER once offered an apology and it took over 2wks from initial order for the part to arrive. Very doubtful I would ever use you again.”

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“Very happy with the bumper supplied was described as was delivered great experience thanks Les LF engine services”

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“Very good sellers and long delivery”

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“Fast service well packed”

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“I ordered a subframe bolt for my car. around christmas it was very slow in arriving. It eventually arrived after I complained to paypal. It was the wrong size so I returned it as per AM Car Parts return policy they signed when they received it. Since which I have heard nothing despite e mailing them twice on the contact us part of their website. Their prevarication meant the complaint to paypal ran out of time. I am over £30 out of pocket. The service was dreadful and their returns policy bordering on the dishonest. Beware of there people. Ken Rowley”

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“2 and a half weeks to wait for part that’s in stock to be delivered not good enough! Nearly 2 weeks to get an email it had been sent out”

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“Honestly not very impressed ordered on the 12 September no communication for a week contacted customer service and was told my order was in transit, received an email on the 23 September saying order was in transit arrived next day with a FedEx label saying next day 24 hour delivery so I was clearly lied too, only used them as i thought shipping would have been quickly than my usual Autodoc, won't be using again”

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“Dreadful. Delivery shown as 5-7 working days when I ordered. Economy delivery shown as 5-10 days in the T's & C's. Item eventually delivered after over a month. Checked on it regularly but only got vague answers.”

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“I have emailed this company to tell them that they have sent the wrong part and I have had to source the correct part from elsewhere, I asked for a return address and a refund as yet over a week I have heard nothing from them, shall definitely not be using them again”

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“Waited 2 weeks for an ‘in stock’ part to be posted and that was only after explaining i was going to source elsewhere if not posted. No explanation, not apology and when i chased it up 1 week in, i was told it would be posted next day which was a lie.”

Helpful Report

AM Car Parts is rated 4.5 based on 502 reviews