Allegro Music Reviews

Name: Allegro Music
Address: Allegro Music, 95 High Street, Chelmsford, Essex
Rating: 4.83

4.8 Rating 1,818 Reviews

96 %

of reviewers recommend Allegro Music

Company Reviews

Metrics

Info

4.8

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01702 334488

Email:

websales@allegromusic.co.uk

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Allegro Music 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the people are ok,but the services what they use for deliveries are very badly and anprofesional.i receive the items from them after a day and half over the day requested,to explain much better,i ordered a few items friday and i receive the items thusday in the afternoon.”

Helpful Report

Posted 7 years ago

“I bought an ex-demo Bohemian guitar and hard case from an offer displayed on the Allegro Music website. Next day my order was confirmed and payment taken even though the ex-demo guitar was now sold and the hard case out of stock. After a couple of calls with customer service I swapped for a full price guitar - without the case offer. Customer service was very efficient. The ex-display model is still shown as being available as is the half price hard case offer. I would suggest that the website could and should be updated more frequently to avoid other customers suffering the same disappointment.”

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Posted 7 years ago

“They have a lots of offerts”

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Posted 7 years ago

“Better experience ordering online than visiting the Chelmsford shop and having to leave empty handed, after trying to buy an instrument, only to be totally put off by the total arrogance of a member of staff who thought he knew everything but actually just made himself look stupid and lost the sale. I would recommend shopping online and going nowhere near the shop.”

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Posted 7 years ago

“Good service from the lady on the phone”

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Posted 7 years ago

“Good telephone manner”

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Posted 8 years ago

“Email confirmation went to spam, delivery was delayed and there was a misunderstanding with dates...”

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Posted 8 years ago

“I chose the 9-months 0% finance option. That part went smoothly but I received no confirmation or correspondence from Allegro Music at all, which is a little disconcerting when giving financial details online. A day later I wrote an email to them and only then did I get a response. The amp head did then arrive a day after my email, well packaged and in good order. Thanks to Jess for sorting it out.”

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Posted 8 years ago

“Allegro music provided a warm and homely environment for me to properly explore buying an instrument. Because of this it made me feel very happy”

Helpful Report

Posted 8 years ago

Allegro Music is rated 4.8 based on 1,818 reviews