Allcocks Outdoor Store Reviews

Name: Allcocks Outdoor Store
Address: 10 York Street, Stourport on Severn
Rating: 4.74

4.7 Rating 143 Reviews

94 %

of reviewers recommend Allcocks Outdoor Store

Company Reviews

Metrics

4.7

Based on 143 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01299 822212

Email:

sales@allcocksoutdoorstore.co.uk

Location:

10 York Street
Stourport on Severn
DY13 9EG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phoned today to ask if they were a stockist for Barbour clothing. Someone picked up the phone, but didn’t speak! So I said “hello” and asked the question… No! Was the answer… pardon me, I said, answer… what was your question? So I repeated the question, same answer.. No. sounded like a rude teenager, so much for customer service.”

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Posted 1 year ago

“Hello . So. All started ok with this company. But it went rapidly downhill . I would urge people to go elsewhere. This place is a shambles in my opinion. And will feed you lies. Keiron & julie. Avoid like the plague or you will see what i mean.”

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Posted 4 years ago

Hello Anonymous, I know who you are and wondered why you haven't explained why you have left a negative review, so I will explain. you have been emailing Kieran over the course of the last 10 days or so, with emails such as: "I am genuinly interested in this beautiful gun. But whatever happens, im going to put a 10 out of 10 reveiw on your website, cos you have been amazing ! If it was me opening my emails.... id would have told me to either buy it or shut up haaa" That email arrived 5 days ago after a previous 4 days of communication of us trying to help you as much as we could. Fast forward 9 days, someone phoned to put a deposit on the gun and another member of staff happily took it after checking that no deposit had been paid and it was still in stock. I, Julie, emailed you to let you know we had taken a holding deposit, and this review is the result of that email. I think the review is a little harsh considering we are a small business that buys and sell items to make a living. You are trying to punishing us by doing just that.

Posted 4 years ago

“I have just wasted an hour of my life attempting to buy, (7 times!) a shotgun choke from your website. Rubbish!”

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Posted 4 years ago

Hi Mr.. I am sorry you were having difficulty trying to pay for an item, however it seems the system has asked several times for the first line of your address, and this has not been entered. I feel a 1 Star negative review is a very harsh rating for a mistake that you had made. We are happy to take payments over the phone is you still require the chokes.

Posted 4 years ago

“I visited the tackle shop in Stourport today, I have been to this store a few times in the past, I went to the till to pay for 3 spools of fishing line, I paid for my items and waited with my family members who were with me to pay for theres. I turned around to leave the shop, a lady who worked there said are you paying for the one you put in your pocket too, I was amazed and shocked at what she said to me, she told me to empty my pockets and I said you can look in my pockets and she did where obviously there was nothing there, as I am not a thief I asked her to show me on camera where she had seen me taking something, she said yes I will show you, so I went to look at cctv she said she would put it on slow motion to prove that I had taken something, we looked through and then she realised that it was her mistake that I hadn't taken anything, I had no apology just a ok you can go and this was in front of other customers, I felt so humiliated and embaressed as I am a 56 year old man and would never steal anything I will never go in this shop again. The lady should have looked at the cctv more clearly before accusing me in front of everybody of stealing items her attitude is really bad had no apology utterly disgusted !!!!!”

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Posted 4 years ago

Allcocks Outdoor Store is rated 4.7 based on 143 reviews