Alie Street Reviews

Name: Alie Street
Address: Typhoon Building, Oakcroft Road, Chessington
Rating: 4.94

4.9 Rating 389 Reviews

99 %

of reviewers recommend Alie Street

4.9

Based on 389 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Alie Street 3 star review on 15th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress is designed for style and comfort and comes in a very attractive material. I will enjoy wearing it soon at my granddaughter's wedding.”

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Posted 1 week ago

“I am really pleased with the wedding dress and matching bolero that I purchased. It fits perfectly - true to the sizing guide which was not the case with some other dresses I had ordered from other websites. Beautifully made and arrived very quickly after placing my order. Very happy to have been able to buy British; something which is proving harder and harder to do. Good quality material, very pretty lace and feels lovely on. I deliberated over adding a sash to my order but now I know that the quality is so good and true to the photos on the website, I will go ahead to add that special finishing touch. I would be very happy to recommend your company especially to anyone who might be nervous about ordering a wedding dress on-line,”

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Posted 1 week ago

“I ordered my dress nit realising it's obe size smaller. the return and exchange process is easy and they delivered the exchange to a T. thank you for an efficient service. Highly recommended!”

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Posted 1 week ago

“Absolutely thrlled with the dress I've bought for a friends' wedding (Sophia fuchsia floral dress). it feels so well made and comfortable, looks stylish and fits great. I'm so happy to have that sorted! I'll definitely be back in the future.”

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Posted 1 week ago

“Lovely dresses, I am very pleased”

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Posted 2 weeks ago

“I stumbled across Alie Street by accident, but I’m so glad that I did! I ordered the Annie dress in Boysenberry - it arrived beautifully packaged and the dress fits like a dream, looks fabulous on, but most importantly is incredibly comfortable! The fact that it makes my perimenopausal 50-year old body feel like I haven’t left glamorous dressing completely behind is just an added bonus! I can’t stop raving about Alie Street to all my friends - it’s one of those finds you want to tell everyone about but also keep to yourself like a wonderful secret - keep up the fantastic work 😊”

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Posted 2 weeks ago

“My wedding dress is beautiful, sizing guide very helpful, packaging was lovely and delivery was fast, very happy with my purchase and would highly recommend”

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Posted 3 weeks ago

Hello Julie, Thank you for your review. We are very happy to hear your dress is perfect and it arrived quickly and was packaged beautifully. We would like to wish you a lovely time wearing the dress. With best regards, The Alie Street Team x.

Posted 3 weeks ago

“I love this dress. Having purchased a dress previously from Alie Street, I know the fabrics are lovely. I was excited to find this dress in Petite which fits my 5ft frame without alteration in the length. I would recommend to anybody hesitating. Service and delivery also good.”

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Posted 3 weeks ago

Hello Glenys, Thank you for your feedback regarding our Petite range. We are pleased you found the fit to be perfect! With best regards, The Ale Street team x

Posted 3 weeks ago

“Excellent customer service from Marie. I had to order a few dresses to try for my Sons wedding. One dress wasn't available in my size and I received a phone call to ask if I wanted the next size. To then be called again a few hours later to say the dress had come back in my size so they would re order for me. Never have I had such good care when buying a dress. Dresses are lovely quality and delivery is prompt. Definitely will use again. Thank you Marie, you have made the process so much easier.”

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Posted 4 weeks ago

Hi Janet, We are so pleased to hear you had such a great customer experience when shopping with us for your special occasion. We would like to wish you an amazing time wearing your dress on your Son's wedding day. If there is anything else you need in the future, we will be more than happy to help. With best wishes, The Alie Street Team x

Posted 3 weeks ago

“Dress arrived beautifully packaged and fits perfectly.”

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Posted 1 month ago

Hi Karen, Thank you for taking the time to leave a review, we are pleased to hear you found the fit and packaging perfect. With best regards, The Alie Street Team x

Posted 3 weeks ago

“Just received my new Pippa Shift dress in Paradise Green - gorgeous! Perfect fit, very flattering, excellent quality, beautifully made and lovely blend of greens and pink/aubergine on a creamy background. Now added to my other Pippa dresses - these are a real find and a must! Also must comment on the personal touch and care shown by the company - exemplary and first class. Would highly recommend to all friends and family.”

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Posted 1 month ago

Hello Katrina, so very pleased you are happy with our new colour of the Pippa Dress in Paradise Green. This is a new colour so we are delighted to hear this. We would like to wish you a brilliant time wearing it and if there is anything else you need in the future, we will be more than happy to help! With best regards, The Alie Street Team x

Posted 1 month ago

“All the dresses I tried on were lovely and found my perfect beautiful dress”

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Posted 1 month ago

Hi Christine, Thank you so much for your nice feedback, if there is anything else you need in the future, let us know. With best wishes, The Alie Street Team x

Posted 1 month ago

“Great customer service and speedy delivery. My beautiful Havana short wedding dress arrived perfectly wrapped. It was a dream to wear at my wedding last September and as a mature bride , it looked very elegant. I had so many compliments and my new husband couldn’t stop looking at me! Thank you Alie Street for such a gorgeous dress.”

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Posted 1 month ago

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Posted 1 month ago

Hello Jacqueline, what a lovely review, we are so happy to hear you felt amazing on your special day in the Havana Dress as this is exactly what we want for all of our customers to experience. We wish you all the best together. With best regards, The Alie Street Team x

Posted 3 weeks ago

“I ordered two dresses of the same style in different colours and returned one. The dress fits well and is a good length. However, material though is thinner than other formal dresses (Phase Eight) I have bought in the past.”

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Posted 1 month ago

Hi Francesca, thank you for taking the time to leave a review. The Lila style is made from a stretchy soft lace and lined in premium jersey so that it is comfortable to wear. We are pleased to hear it fits well and is a good length. With best regards, The Alie Street Team x

Posted 1 month ago

“I ordered the Sophia blue maxi dress for my daughters beach wedding. The dress arrived very quickly and was beautifully packed. It fitted perfectly and I was thrilled. I hung it up for a few weeks before trying it on again but noticed that the dress had actually got longer. I took it to a seamstress to ask her if she could take it up. She agreed to but said this would happen again if hung up due to the heaviness of the fabric. I kept it folded until the day prior to the wedding but it was very dressed so it took ages to get the creases out. By the end of the day the dress had again got slightly longer and I was tripping on it. This was such a shame as the dress is really lovely.”

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Posted 2 months ago

Hello Alyson, we are very sorry to hear this happened and we will be in touch directly with a solution. Kind regards, Alie Street Team x

Posted 2 months ago

“Alie Street take the stress out of online wedding dress shopping! They use next day delivery in the UK and dispatched within 1 working day. My Eliza dress is so beautiful and feels very special, the quality and fit of Alie Street dresses fabulous. I needed something low maintenance, lightweight with a natural lining for our hot Las Vegas wedding this summer. The customer service is spot on. I’d love to buy another occasion dress from you should the need arise. Thank you so much!”

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Posted 2 months ago

Hi Kelly, Thank you so much for your lovely review. We are always pleased to hear the online buying process was easy and that your dress is perfect. We would like to wish you a wonderful time wearing the dress in Las Vegas. With best wishes, The Alie Street team x

Posted 2 months ago

“I ordered my Wedding dress Monday from England . Got it on Friday Australia. Cannot believe it took 4 days to arrive . Our local post isnt that quick on a good day . Packed carefully, fitted like a glove . So happy . Its gorgeous love it ...Thank you for making it easy .”

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Posted 2 months ago

Hi Julie, Thank you for taking the time to review our company. We are pleased to hear the dress is perfect and we would like to wish you a wonderful time at your Wedding. With best regards, The Alie Street Team x

Posted 2 months ago

“Customer service & quality of Alie Street products are second to none. I now have two beautiful dresses purchased from them recently & colours & materials are beautiful. Such a great find & I will certainly be buying from them in the future. Thank you so much Alie Street.”

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Posted 2 months ago

Hi Monica, Thank you for taking the time to write some feedback. We are very happy to hear you had a pleasant experience with everything and enjoy wearing the dresses! With best wishes, The Alie Street Team x

Posted 2 months ago

“Fantastic!! I bought my wedding dress from Alie Street which was extremely affordable and very prompt delivery to Australia. Exceeding all expectations in all ways. The dress itself was very simple and elegant and exactly what I was looking for. Super comfortable, sizing was perfect and the material was so soft and it was effortless to wear (38deg day). I added a diamonte and pearl sash just to break up the waist area and paired it with some pearl earings and diamonte shoes. I highly recommend Alie Street.”

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Posted 2 months ago

Hi Deborah, what a wonderful picture! You look amazing. We are so pleased you had a wonderful time wearing the dress and felt comfortable in the heat. With best regards, The Alie Street Team x

Posted 2 months ago

Alie Street is rated 4.9 based on 389 reviews