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Alie Street Reviews

4.9 Rating 393 Reviews

99 %

of reviewers recommend Alie Street

Company Reviews

Product Reviews

4.9

Based on 393 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

020 8397 6920

Email:

hello@aliestreet.com

Location:

Typhoon Building, Oakcroft Road
Chessington
KT9 1RH

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Alie Street 3 star review on 15th February 2024

Alie Street 5 star review on 27th January 2024

Alie Street 5 star review on 13th December 2023

Alie Street 5 star review on 3rd October 2023

Alie Street 5 star review on 2nd October 2023

Ulli Hohmann-Fischer

Alie Street 5 star review on 21st August 2023

Alie Street 5 star review on 21st August 2023

50

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alie Street take the stress out of online wedding dress shopping! They use next day delivery in the UK and dispatched within 1 working day. My Eliza dress is so beautiful and feels very special, the quality and fit of Alie Street dresses fabulous. I needed something low maintenance, lightweight with a natural lining for our hot Las Vegas wedding this summer. The customer service is spot on. I’d love to buy another occasion dress from you should the need arise. Thank you so much!”

Posted 2 months ago

Hi Kelly, Thank you so much for your lovely review. We are always pleased to hear the online buying process was easy and that your dress is perfect. We would like to wish you a wonderful time wearing the dress in Las Vegas. With best wishes, The Alie Street team x

Posted 2 months ago

“I ordered my Wedding dress Monday from England . Got it on Friday Australia. Cannot believe it took 4 days to arrive . Our local post isnt that quick on a good day . Packed carefully, fitted like a glove . So happy . Its gorgeous love it ...Thank you for making it easy .”

Posted 2 months ago

Hi Julie, Thank you for taking the time to review our company. We are pleased to hear the dress is perfect and we would like to wish you a wonderful time at your Wedding. With best regards, The Alie Street Team x

Posted 2 months ago

“Customer service & quality of Alie Street products are second to none. I now have two beautiful dresses purchased from them recently & colours & materials are beautiful. Such a great find & I will certainly be buying from them in the future. Thank you so much Alie Street.”

Posted 3 months ago

Hi Monica, Thank you for taking the time to write some feedback. We are very happy to hear you had a pleasant experience with everything and enjoy wearing the dresses! With best wishes, The Alie Street Team x

Posted 2 months ago

“Fantastic!! I bought my wedding dress from Alie Street which was extremely affordable and very prompt delivery to Australia. Exceeding all expectations in all ways. The dress itself was very simple and elegant and exactly what I was looking for. Super comfortable, sizing was perfect and the material was so soft and it was effortless to wear (38deg day). I added a diamonte and pearl sash just to break up the waist area and paired it with some pearl earings and diamonte shoes. I highly recommend Alie Street.”

Alie Street 5 star review on 27th January 2024

Posted 3 months ago

Hi Deborah, what a wonderful picture! You look amazing. We are so pleased you had a wonderful time wearing the dress and felt comfortable in the heat. With best regards, The Alie Street Team x

Posted 2 months ago

“If I could give 20 🌟 stars I would. The wonderful service that your team have given me ....and it's true it's been difficult to get it right....has been amazing, first class in every respect. I am to get the dress of my dreams because of you. Thankyou ....I will be buying from you from now on. Mary X”

Posted 3 months ago

“Brilliant service, quick delivery. Unfortunately my dress lace material has 'frayed' and caught on my coat which had a smooth lining. It's a shame since the dress was only worn once. Not overly impressed with the quality considering this.”

Posted 3 months ago

“A pleasure to shop online from Alie Street. My dress arrived as promised and the cut, sizing and quality was excellent. I was so pleased that not only did I love the dress when it came, but it fitted! The whole process was seamless and I would definitely shop there again.”

Posted 3 months ago

“Lovely fitting dress - looks as if it was made to measure. Good delivery time”

Posted 3 months ago

“Love the dress but agree with other reviews that colour on website looks more pink whereas dress itself is darker and more of burgundy like.”

Posted 3 months ago

“Really please with my new dress fits beautifully and very flattering”

Posted 4 months ago

“A beautiful dress that’s high quality and elegant, perfect for my wedding! I also want to shout out customer service for quickly helping me find the right size and being so wonderful.”

Posted 4 months ago

“An attractive and well made dress, which arrived promptly and was very reasonably priced for the quality.”

Posted 4 months ago

“I am so happy that I found Alie Street website and bought my dress that I was looking for my special day early next year. The service is second to none. My dress arrived after few days from UK to Australia. The cost of the dress is so afford that I can't missed it. Thank you so much for my beautiful dress, love it !!”

Posted 4 months ago

“I purchased my Amber wedding dress from Alie Street. It's exactly what I wanted and fits perfectly. It arrived very quickly and was well packaged. I'm very happy!”

Posted 4 months ago

“The dress is beautiful. The delivery during pre-Christmas time was delayed due to high work load at customs clearance in Germany. When I contacted the customer service of Alie Street I got quick and helpful answers. They even sent a second dress to increase the chance that my dress would be delivered before the wedding. Thanks so much, Marie. I do appreciate your help and kindness a lot.”

Posted 4 months ago

Hi Chris, what a wonderful review! Thank you for taking the time to write this and we hope you had an amazing day wearing the dress. Best Wishes, the Alie Street Team xx

Posted 4 months ago

“I would give five stars if this were a review of only the dress, which is exactly what I wanted and so very comfortable and smart. Maybe a dress with pockets would have been just a tiny bit more to my liking, but hey, thats not a big deal. My concern, hence 4 stars is the choice of carrier and as I wanted to put this comment on their site but couldn't, here it is: the dress was well packed and full marks for recyclable paper wrapping, however it was left outside my door with the potential for being spoiled by rain despite the fact that I responded to the delivery notification to say 'please leave in the porch', which wasn't locked. Needs a review of which carrier we can rely on!”

Posted 4 months ago

Hi Ann, thank you for taking the time to write this review. We are very pleased you loved the dress you purchased and hope you enjoy wearing it! So sorry the courier did not follow delivery instructions, we will follow up with them. Best Wishes, The Alie Street Team x

Posted 4 months ago

“I ordered the Sophia Maxi Dress (Fushia Florals)for my sons wedding.The dress came beautifully packed and packaged in a box with tissue paper.The dress was beautiful and so easy to wear and I had so many compliments about how gorgeous the dress was.Will definitely order from Alie Street again.”

Alie Street 5 star review on 13th December 2023

Posted 4 months ago

Hi Ann, thank you so much for the wonderful review and what a beautiful photo! So pleased you enjoyed wearing the dress. Best Wishes, the Alie Street Team x

Posted 4 months ago

“Lovely dress and perfect fit. It arrived quickly and beautifully packaged.”

Posted 4 months ago

“The customer support is exceptional, but there really should not be so much need for support. I received faulty products twice. Designs very nice and the dress fabric is of good quality. The coat not so great. Overall I wouldn’t discourage from buying from Alie’s, thanks to the excellent customer service and returns policy.”

Posted 5 months ago

“Disappointed in condition of dress. Although it was well wrapped it was extremely creased and was not easy to iron. Don't think it was worth the money.”

Posted 5 months ago

Hi Maureen, Thank you for taking the time to leave feedback on your purchase. We are sorry that you received dresses that were creased. We take time to pack our dresses in a beautiful box and wrap them with love so we are sorry that they have reached you in a creased condition. We have sent you an email to find out more. Kind Regards, The Alie Street Team xx

Posted 5 months ago

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Alie Street is rated 4.9 based on 393 reviews