Akita Systems Limited Reviews

Name: Akita Systems Limited
Address: Unit 15, Nepicar Park, London Road, Wrotham
Rating: 4.75

4.8 Rating 319 Reviews

97 %

of reviewers recommend Akita Systems Limited

Company Reviews

Metrics

Info

4.8

Based on 319 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01732 762675

Email:

info@akita.co.uk

Location:

Unit 15, Nepicar Park, London Road
Wrotham
TN15 7AF

Write Your review

Tell us how Akita Systems Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Akita Systems Limited 5 star review on 24th January 2018

Gareth

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

“Change made as requested. Only downside was that I was told it would take 30 minutes to take effect when in fact it was much longer. I wasted time checking whether it had worked when there was no urgency, so I could have just checked later if I had known.”

Helpful Report

“Friendly, Helpful, Reasonably prompt and usually not too many problems. Not everything goes right every time but that is probably more the nature of IT rather than Akita”

Helpful Report

“swift action taken to my support request. usually resolved within the hour.”

Helpful Report

“A friendly local service”

Helpful Report

“They usually fix our computer problems in record time.”

Helpful Report

“I have always found your staff to be very polite and helpful and always treat every issue as important even if its a simple fix.”

Helpful Report

“They were very helpful and helped me to get my access sorted out as a new contractor.”

Helpful Report

“Prompt Response, Effective Action”

Helpful Report

“They respond quickly and action the tasks quickly.”

Helpful Report

“Generally quick to respond to questions and queries (although my last question went unanswered). Found Nick to be very helpful and knowledgeable.”

Helpful Report

“the sorted out the problem quickly”

Helpful Report

“Always very friendly and very helpful.”

Helpful Report

“Fixed problem with printer”

Helpful Report

“My query was sorted out to my satisfaction and within a reasonable timescale.”

Helpful Report

“By their quick response to my numerous queries.”

Helpful Report

(None Selected) -

“Currently we are very happy with he service we receive, at the start of the year the service was poor but current service has surpassed that and would say now that the service receive is very good. although we think that the response times could be improved.”

Helpful Report

Dear Danny, Many thanks for the feedback. Please rest assured that we are continually striving to improve all aspects of our service. Further reducing response times remains a key focus, and plans are well underway to do so! Kind regards, Akita

“We have been a customer for a few years and found their staff to be very knowledgeable. When they are having busy periods the response times can be a little slower than we would like in an ideal world but they rarely fail to resolve the issue quickly and efficiently something that was never guaranteed with our old IT support company.”

Helpful Report

Dear Denver, Many thanks for the positive feedback, it is greatly appreciated. Please note that we are taking steps to make our service even more responsive moving forward! Kind regards

“Always receive a pleasant service and in general a timely response to queries and problems”

Helpful Report

Dear Philip, Many thanks for the positive feedback, it is greatly appreciated. Please note that we are taking steps to make our service even more responsive moving forward! Kind regards, Simon

“All good.”

Helpful Report

Dear Gary, Many thanks for the positive feedback, it is greatly appreciated. Kind regards, Simon

Akita Systems Limited is rated 4.8 based on 319 reviews