AJ Voyage Reviews

Name: AJ Voyage
Address: Unit E, Baltic Park, Saltmeadows Rd, Gateshead
Rating: 4.85

4.9 Rating 15,341 Reviews

97 %

of reviewers recommend AJ Voyage

4.9

Based on 15,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About AJ Voyage:

Your online destination for the BADDEST footwear and fashion around, level up your look with the latest arrivals and hit us up on instagram @ajvoyage.

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AJ Voyage 5 star review on 16th March 2026

962

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this shop for all the choose, only sent one pair back just I didn’t suit them but they were stunning! Never had any problems with any shoes I’ve owned from them definitely worth the money!”

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Posted 3 years ago

“So sorry but I never received my shoes and it wasn’t good at all”

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Posted 3 years ago

“excellent service . fast delivery quality product”

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Posted 3 years ago

“I recently ordered a mystery box but for some reason the size I ordered was wrong. I contacted customer services straightaway. Although they couldn’t cancel the order the rep was so helpful and went above and beyond to help. She put a pause on my order so that I could then change the size. This was done quickly and efficiently and was very straightforward. Order was then posted following day. Can’t wait to see what I get in my mystery box. Fantastic customer service team, very helpful and efficient. Great company and great shows/boots!!!”

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Posted 3 years ago

“Quick delivery, excellent quality sandals that feel like slippers😍 will be ordering again!”

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Posted 3 years ago

“Excellent customer service. Sandles had a fault, no hassle with replacement. Very good.”

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Posted 3 years ago

“Lovely comfy sandals true to size,will definitely buy from here again.”

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Posted 3 years ago

“The boots I bought from AJ voyage were amazing value for money such good quality while not being so expensive and super comfortable to”

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Posted 3 years ago

“Very fast delivery and very good quality. Love my shoes”

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Posted 3 years ago

“Lovely sandals very comfortable and a good price I love them and ones I bought previously. Delivered promptly as well and well packaged Would recommend”

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Posted 3 years ago

“I purchased some sandals a few weeks ago very pleased with them Would definitely recommend this company”

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Posted 3 years ago

“The item was quickly delivered and well packaged, unfortunately the shoe did break on first time wearing them, however customer service has been brilliant so far and responded immediately”

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Posted 3 years ago

“Fast delivery, true to size ❤️”

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Posted 3 years ago

“I had ordered a couple of pair of boots and were very very happy with them, fit true to size and look great. Last month I ordered a pair of sandals and was so happy when they arrived. However after only wearing a couple of times the strap completely broke. I was gutted and so disappointed, this happened whilst at work and was quite embarrassing. I contacted customer services who sent me a postage link to return the sandals. I advised I wanted a replacement as they were ordered for my upcoming holiday. CS advised to put a note in with the returned sandals explaining what the issue was and also stating I wanted a replacement pair, I did this and sent the sandals back. I emailed CS with the proof of postage receipt and again asked if a replacement could be sent out asap as I really wanted these to go away with. 3 days later I had an email advising that my refund had been processed. Again I was very disappointed as I had stated numerous times I wanted a replacement! I contacted CS again and advised what had happened, to which they replied asking if I had included a note with the return sandals which I had. After expressing my disappointment and the fact I found CS unsatisfactory as no resolution was offered I was told I needed to re order the sandals as a refund had been given. I asked if there was a discount code I could have as when I initially ordered the sandals there was a 10% off code to which they replied no. So I am expected to reorder sandals and pay more than what I did originally, because they were faulty and CS couldn’t action my request correctly for a replacement pair. Due to the issues and constant poor customer service I will not be ordering again which is a real shame as I have been recommending AJ Voyage to all my friends since having the boots but I will now be telling them of all my problems I had recently. I really feel your CS department needs looking at and perhaps additional training needs to be given when dealing with complaints. One very unhappy customer here.”

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Posted 3 years ago

“My shoes are sooo comfy, love them”

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Posted 3 years ago

“Love my sandals Quick delivery too”

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Posted 3 years ago

“Great service and product quality. Highly recommended”

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Posted 3 years ago

“Im always in 2 minds purchasing online...i took a risk buying a pair of your shoes....omg they are the most comfortable shoes i own....i ordered a 2nd pair in another colour....love them...x”

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Posted 3 years ago

“Great quick efficient service fast a reliable. Really good quality sandals.”

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Posted 3 years ago

“Lovely shoes I bought my second purchase from you.”

AJ Voyage 5 star review on 16th May 2022

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Posted 3 years ago

AJ Voyage is rated 4.9 based on 15,341 reviews