Airway Group Reviews

Name: Airway Group
Address: 8 Burrel Road, St Ives, Cambridgeshire
Rating: 4.99

5.0 Rating 223 Reviews

100 %

of reviewers recommend Airway Group

Company Reviews

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5.0

Based on 223 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email

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Phone:

0800 859 5174

Email:

info@airway-group.co.uk

Location:

8 Burrel Road,
St Ives
Cambridgeshire
PE27 3LE

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Airway Group 5 star review on 11th October 2022

Tony Kingdom

Airway Group 5 star review on 12th September 2022

Anonymous

Airway Group 5 star review on 9th September 2021

Anonymous

Airway Group 5 star review on 23rd August 2021

Andy & Jan Kent

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The setting of the appointment was efficient. The service engineer, Darren, arrived on time and was professional throughout. I have been with Airway Group for 7 years now and this is consistent with their service and performance. Strongly recommend them, thank you.”

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Posted 6 months ago

“I don’t normally write reviews but on this occasion I have as all the individuals in this company from initial phone contact, through admin, the sales consultant and all the installers were terrific and impressed us. They were very professional, they knew their products and were respectful of our property completing a complex job on time with a positive mind set as nothing was a problem for them. I highly recommend this company to anyone looking for a new air con system.”

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Posted 7 months ago

Thank you for taking the time to leave such amazing feedback! This has been passed on to the teams involved.

Posted 7 months ago

“Great service and smooth installation. Person who came to do the quote was knowledgable and not pushy. Installation was arranged quickly, and all staff were friendly, competent and worked hard. Finished when they said it would be and everything works well. Very happy!”

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Posted 8 months ago

Thank you for this lovely feedback Mark! We're delighted to hear the process has been positive throughout.

Posted 7 months ago

“Our engineer, Matthew was hard working and attentive to working within our schedules, getting the job done, without fuss.”

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Posted 8 months ago

Thank you for sharing such kind feedback! We’ll pass your kind words along to him.

Posted 7 months ago

“Very professional staff from Administration to Engineers. Very impressed with the work and the way installation was done. No mess and staff was very polite. I would highly recommend this company.”

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Posted 8 months ago

Hi Anil, thank you for such lovely feedback!

Posted 7 months ago

“Fantastic work! The most touching part is the conscientious, meticulous, and responsible working attitude shown by Mr Brian and his team. Couldn't be more satisfied.”

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Posted 11 months ago

Thank you for the great review!

Posted 10 months ago

“Customer Service from Airway Group is first class. I received a timely reminder that the annual service for my two a/c units was due and I made an appointment that best suited me. Four days prior to the scheduled date I had a phone call to say that they had a last minute cancellation and could undertake my service three days ahead of schedule, if convenient. It was and at the agreed time their engineer, Matthew, visited Very polite, considerate and professional would be my way of describing Matthew. He not only told me what he was going to do, but also the benefits to me for having it done. One of the units was above our bed and he even showed me the covering he was going to place on the bad to protect from any dirt and/or dust. Very considerate, pleasing my wife no end and if she’s happy, then so am I! A week after the service, I received a schedule of the work done together with the technical details of my a/c units. Communication throughout was great and I would have no hesitation in recommending Airway Group.”

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Posted 11 months ago

Thank you for the amazing review!

Posted 11 months ago

“Airconditioning in the bedroom- survey and quotations were done promptly and took account of our questions and concerns. There was no salesman pressure, just expert advice on what we wanted. Installation was excellent. Very friendly and expert team who were very tidy, quick and competent. We are very pleased with the result.”

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Posted 11 months ago

Thank you for the great review!

Posted 11 months ago

“Excellent products, efficient service. The engineers are always polite and courteous, shout out to Matthew who conducted our last service and was excellent. Amy in maintenance admin goes out of her way to help. I thoroughly recommend Airway Group.”

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Posted 1 year ago

Thank you for this excellent review, I will pass this to the maintenance team!

Posted 1 year ago

“Central Dental Lab had 2 really nice, friendly guys come out today to service our Air Con Units”

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Posted 1 year ago

Thank you for the great review!

Posted 1 year ago

“I’ve repeatedly used Airway Group because they are excellent: reliable, competent, always a pleasure to deal with. To top this there recommendations fully meet my expectations.”

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Posted 1 year ago

Thank you for the great review!

Posted 1 year ago

“I have used Airway in my previous home and now in my new home. They are efficient, reliable and honest. They deliver a great service with top products. All staff I have ever dealt with in person or on the phone have been fantastic. The recent site visit as part of the maintenance package I have bought was again a great experience with the engineer being professional, knowledgable and friendly. They do what they say they will do!”

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Posted 1 year ago

Thank you Alison for such a lovely review!

Posted 1 year ago

“It has been a pleasure working with the Airway Group. From the time that I first contacted this company until the completion of the job, I have had the feeling that they were very anxious to understand and to meet my needs. The installation team worked hard for three days in uncomfortable conditions in my loft space. It was an extremely hot week, They kept me up to date with the progress of the work and answered my queries on the way the system worked and the function of the many parts of the set-up. It was clearly obvious that they worked together as a team. I would have no hesitation in advising a potential customer seeking an air conditioning system to go to the Airway Group.”

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Posted 1 year ago

Thank you very much for the wonderful review!

Posted 1 year ago

“Everyone was fantastic and the job was completed in a much faster timeframe than expected. Already loving the air con in this heat, well worth the money! Have already recommended them to a few people at work and will continue to do so proudly.”

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Posted 1 year ago

Thank you for the excellent review!

Posted 1 year ago

“Great service carried out by Nik for all our units. Nik was timely, polite and thorough in his work. Hopefully another year of trouble free air conditioning. Thank you.”

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Posted 1 year ago

Thank you for the wonderful review!

Posted 1 year ago

“Very good installation done on scheduled date.”

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Posted 1 year ago

Thank you for the good review!

Posted 1 year ago

“From start (placing order) to finish (installation complete) the service and workmanship was excellent. I would have no hesitation in recommending Airway to friends and family Thank you”

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Posted 1 year ago

Thank you for the great review!

Posted 1 year ago

“We had our first yearly maintenance check yesterday. The engineer, Matthew, showed us how to clean the filters (which we'd not done) and gave us useful tips for using the remote. He was very friendly and helpful, and particularly patient in answering our list of questions, which we'd been saving up for the past year! Thank you, Matthew.”

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Posted 1 year ago

Thank you for the lovely review!

Posted 1 year ago

“From Luke's site assessment, suggestion and estimate, Charlottes timely communication to Kester's 'heroic' solo installation in torrential rain, our AC installation took just over 2 weeks from enquiry to commissioned status costing £1600. Thats with staff falling ill at the busiest (hottest) time of year. Having put up with 30+deg C room temps with a mobile AC only able to cool a small room, we (inc dog) can now retreat to comfort in our 6x5M living room. So in summary, the sort of professional service you hope for.”

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Posted 1 year ago

Thank you for the excellent review!

Posted 1 year ago

“From the very start to the finish (sorry awful at remembering names) absolutely delighted with the seamless service received. I’m a bit of a cleanliness freak but I think they left the place even cleaner than they found it! This is my third air con unit with Airways. They are a fabulous company and I have no trouble in recommending them to friends, which I do frequently. Would also like to comment on the dynamic between the highly qualified engineer and his apprentice: it was teaching at its very best with an obviously keen and able pupil. A real pleasure to witness. Always delighted to see Julian who is so kind and professional.”

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Posted 1 year ago

Thank you for the excellent review! I will pass this to our install team!

Posted 1 year ago

Airway Group is rated 5.0 based on 223 reviews