Airway Group Reviews

Name: Airway Group
Address: 8 Burrel Road, St Ives, Cambridgeshire
Rating: 4.99

5.0 Rating 183 Reviews

100 %

of reviewers recommend Airway Group

Company Reviews

Metrics

Info

5.0

Based on 183 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 859 5174

Email:

info@airway-group.co.uk

Location:

8 Burrel Road,
St Ives
Cambridgeshire
PE27 3LE

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Airway Group 5 star review on 11th October 2022

Tony Kingdom

Airway Group 5 star review on 12th September 2022

Anonymous

Airway Group 5 star review on 9th September 2021

Anonymous

Airway Group 5 star review on 23rd August 2021

Andy & Jan Kent

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional company. Good engineer attitude and ability. Would recommend to anyone with Air Con that needs servicing and maintainance.”

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Posted 10 months ago

“Just had a service yesterday to a system installation in my home. The young man was polite and did what appeared to be a comprehensive check. Very Happy, Great product, Great Service and nice people.”

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Posted 10 months ago

“We have been very happy with how Airway Group have dealt with us as customers and would thoroughly recommend them. Steve and his colleague arrived on time; they were polite, removed their shoes (though we didn't ask them to) and worked really hard to complete the job. Apart from the noise of the tools, we wouldn't have known they were there. The job was finished within the day, any mess or packaging was tidied away, leaving our bedroom 'spick and span', and they took their time to explain to us how the system worked.”

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Posted 10 months ago

“I would just like to say what a lovely friendly gentleman Matthew Marsh is. He has been in the building over the last 2 days and he has been so polite and patient with working around the nature of our business, which I found showed a very respectful person and a pleasure having him on our premises. The work was completed swiftly, with no mess left around the building. Hope to see him again.”

Helpful Report

Posted 1 year ago

“Good service from start to finish, from consulatation to completed install communication was good, professional and timely. Install was a little challenging and rather than just make best job of it the tea onsite looked to get optimal solution - which they acheived. Well done to Brendan and Brian (Fitters) who endeavoured to deliver the best solution they could and were great advocates for the brand.”

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Posted 1 year ago

“Except for a minor blip, Airways is an extraordinary company focused on customer satisfaction and quality of service. I’ve had a second air-conditioner installed in a building with many challenges and the team who came to install it were superb: efficient, knowledgeable, helpful and charming. I couldn’t have asked for more and I’m really happy to have employed this company again. (They also service the air-conditioning which extends elements of the guarantee.)”

Helpful Report

Posted 1 year ago

“Airway's team installed two units (one floor-mounted and one wall-mounted) in my home, together with the necessary extra electrical junction box. They did a very tidy job both inside and outside, involved me in all the decisions about where to run pipes/cables/etc, describing the potential problems clearly. Airway were recommended to me by two people I know who had similar (domestic) installs, and I would similarly be very happy to recommend them to others.”

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Posted 1 year ago

“Fantastic service provided again - this time it was Darren to provide a full service. Very polite, respectable gentleman - kept the place tidy and did a great job!”

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Posted 1 year ago

“People at Airway Group are polite, friendly and professional. We had a Mitsubishi ac unit installed in our lounge, it's very good. We are very pleased!!”

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Posted 1 year ago

“Mark from AirWay serviced my domestic air conditioning system and was very thorough and professional, knowledgeable and courteous. Excellent service.”

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Posted 2 years ago

“Great service as always. Darren the engineer identified the problem with our server room aircon unit. Parts were ordered quickly and the unit was back in operation in no time. Brilliant work! Many thanks!”

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Posted 2 years ago

“Excellent customer service, great product. Thank you”

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Posted 2 years ago

“Mark came out for yearly service and was professional and polite and put everything back as it was before and ensured all relevant surfaces were clean. A pleasure to deal with”

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Posted 2 years ago

“Another seamless periodic service from a great company, highly recommended, fantastic on site support engineer as always, excellent administration support and easy to deal with!”

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Posted 2 years ago

“Brendan was very polite, friendly and efficient whilst servicing the AC, thanks Brendan”

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Posted 2 years ago

“I was recommended to use Airway group by a family member and she was spot on! From the quotation process right through to final installation, everything was easy to sort out and professionally delivered. I am very pleased with the final installation.”

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Posted 2 years ago

“Professional, friendly, left the room looking neat and tidy. Very happy with my new air con installation.”

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Posted 2 years ago

“Excellent service, very polite, new aircon fitted, team on time and finished early very pleased with all aspects of Airways.”

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Posted 2 years ago

“Darren fixed an ongoing problem with ease and efficiency, his service and manner was impeccable.”

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Posted 2 years ago

“Airway just completed the installation of 3 units in our home. An excellent service by all concerned from Lee helping with design and concept, Steve and Sam installing and Airway's electricians working hard to comple everything on time. Neat and tidy a great job guys. Fully deserve the 5* rating.”

Helpful Report

Posted 2 years ago

Airway Group is rated 5.0 based on 183 reviews