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Airway Group Reviews

5.0 Rating 160 Reviews

100 %

of reviewers recommend Airway Group

Company Reviews

5.0

Based on 160 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 859 5174

Email:

info@airway-group.co.uk

Location:

8 Burrel Road,
St Ives
Cambridgeshire
PE27 3LE

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Airway Group 5 star review on 11th October 2022

Airway Group 5 star review on 11th October 2022

Airway Group 5 star review on 11th October 2022

Airway Group 5 star review on 12th September 2022

Airway Group 5 star review on 12th September 2022

Airway Group 5 star review on 9th September 2021

Airway Group 5 star review on 23rd August 2021

Andy & Jan Kent

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would just like to say what a lovely friendly gentleman Matthew Marsh is. He has been in the building over the last 2 days and he has been so polite and patient with working around the nature of our business, which I found showed a very respectful person and a pleasure having him on our premises. The work was completed swiftly, with no mess left around the building. Hope to see him again.”

Posted 5 months ago

“Good service from start to finish, from consulatation to completed install communication was good, professional and timely. Install was a little challenging and rather than just make best job of it the tea onsite looked to get optimal solution - which they acheived. Well done to Brendan and Brian (Fitters) who endeavoured to deliver the best solution they could and were great advocates for the brand.”

Posted 6 months ago

“Except for a minor blip, Airways is an extraordinary company focused on customer satisfaction and quality of service. I’ve had a second air-conditioner installed in a building with many challenges and the team who came to install it were superb: efficient, knowledgeable, helpful and charming. I couldn’t have asked for more and I’m really happy to have employed this company again. (They also service the air-conditioning which extends elements of the guarantee.)”

Posted 7 months ago

“Airway's team installed two units (one floor-mounted and one wall-mounted) in my home, together with the necessary extra electrical junction box. They did a very tidy job both inside and outside, involved me in all the decisions about where to run pipes/cables/etc, describing the potential problems clearly. Airway were recommended to me by two people I know who had similar (domestic) installs, and I would similarly be very happy to recommend them to others.”

Posted 8 months ago

“Fantastic service provided again - this time it was Darren to provide a full service. Very polite, respectable gentleman - kept the place tidy and did a great job!”

Posted 9 months ago

“People at Airway Group are polite, friendly and professional. We had a Mitsubishi ac unit installed in our lounge, it's very good. We are very pleased!!”

Posted 9 months ago

“Mark from AirWay serviced my domestic air conditioning system and was very thorough and professional, knowledgeable and courteous. Excellent service.”

Posted 10 months ago

“Great service as always. Darren the engineer identified the problem with our server room aircon unit. Parts were ordered quickly and the unit was back in operation in no time. Brilliant work! Many thanks!”

Posted 10 months ago

“Excellent customer service, great product. Thank you”

Posted 11 months ago

“Mark came out for yearly service and was professional and polite and put everything back as it was before and ensured all relevant surfaces were clean. A pleasure to deal with”

Posted 11 months ago

“Another seamless periodic service from a great company, highly recommended, fantastic on site support engineer as always, excellent administration support and easy to deal with!”

Posted 1 year ago

“Brendan was very polite, friendly and efficient whilst servicing the AC, thanks Brendan”

Posted 1 year ago

“I was recommended to use Airway group by a family member and she was spot on! From the quotation process right through to final installation, everything was easy to sort out and professionally delivered. I am very pleased with the final installation.”

Posted 1 year ago

“Professional, friendly, left the room looking neat and tidy. Very happy with my new air con installation.”

Posted 1 year ago

“Excellent service, very polite, new aircon fitted, team on time and finished early very pleased with all aspects of Airways.”

Posted 1 year ago

“Darren fixed an ongoing problem with ease and efficiency, his service and manner was impeccable.”

Posted 1 year ago

“Airway just completed the installation of 3 units in our home. An excellent service by all concerned from Lee helping with design and concept, Steve and Sam installing and Airway's electricians working hard to comple everything on time. Neat and tidy a great job guys. Fully deserve the 5* rating.”

Posted 1 year ago

“Darren and Reece carried out an excellent service on our air conditioning units and they were superb from start to finish very professional.”

Posted 1 year ago

“Excellent service from Airway Group from start to finish. David did the survey and quote and Steve and Ben carried a very neat and tidy installation of our Fujitsu units. Looking forward to the next heatwave.”

Airway Group 5 star review on 11th October 2022

Airway Group 5 star review on 11th October 2022

Airway Group 5 star review on 11th October 2022

Posted 1 year ago

“I now have 3 units installed, all Daikin. Though larger inside units than some Japanese makes they don’t hit you in the eye and the external inverters and trunking are sleeker than other makes. A puzzle I’d encountered was explained by Josh in words of one syllable required by 77 year olds. All staff act and work professionally. The bill was less than expected (VAT). I no longer fear heatwaves and look forward to less heating bills in winter by using the heating mode as I understand the inverters use less kw to emit more kw inside.”

Airway Group 5 star review on 12th September 2022

Airway Group 5 star review on 12th September 2022

Posted 1 year ago

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Airway Group is rated 5.0 based on 160 reviews