Airway Group Reviews

5.0 Rating 160 Reviews
100 %
of reviewers recommend Airway Group
5.0
Based on 160 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Airway Group Reviews
Visit Website

Phone:

0800 859 5174

Email:

info@airway-group.co.uk

Location:

8 Burrel Road,
St Ives
Cambridgeshire
PE27 3LE

Write Your review

Tell us how Airway Group made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Airway Group 5 star review on 11th October 2022
Tony Kingdom
Airway Group 5 star review on 11th October 2022
Tony Kingdom
Airway Group 5 star review on 11th October 2022
Tony Kingdom
Airway Group 5 star review on 12th September 2022
Anonymous
Airway Group 5 star review on 12th September 2022
Anonymous
Airway Group 5 star review on 9th September 2021
Anonymous
Airway Group 5 star review on 23rd August 2021
Andy & Jan Kent
Anonymous
Anonymous  // 01/01/2019
I just had 5 units installed at my house by airway group. The complete service was brilliant from start to finish. Julian for the initial design, planning followed by installation exactly as per schedule by the best team in the world. The team was led by Jacob with Mark working alongside throughout the entire installation with great support from Paul (electrics) and also Toby on day 1 installation. The work on the roof was exceptional by Jacob with help from Mark. The team was very polite, kept well to the timings, kept me informed at all times and went the extra mile to make sure the place was kept tidy and even touched up any decorating required. Great installation and Highly Highly recommended in what was a complex job.
Helpful Report
Posted 1 year ago
Darren arrived on time, was polite and courteous and did a thorough job servicing our four air-conditioning units. Many thanks
Helpful Report
Posted 1 year ago
Excellent service by Darren today, very polite and professional!
Helpful Report
Posted 1 year ago
Just had annual service of air con system. Brendon and Reece, very efficient, polite young men. A credit to you company. Would recommend Airway Group for their excellent service
Helpful Report
Posted 2 years ago
Darren came to service our air con on behalf of the landlord. He was very thorough and helpfully explained all the issues. He also made efforts to resolve some before leaving site. Thank you .
Helpful Report
Posted 2 years ago
Just had my annual servicing done by Joe, and really impressed by how efficient and professional he was, also left work areas really tidy afterwards which I was particularly pleased about!
Helpful Report
Posted 2 years ago
Joe was professional, friendly and fixed the issue we had with the aircon unit with minimum disruption. Many thanks :)
Helpful Report
Posted 2 years ago
I head first air conditioning unit (Daikin) installed in November 2004.We enjoyed the benefits of hot air in winter and cold air in summer.Airway group helped in maintenance and repair whenever needed. Now we wanted a new unit.On 8th of December2021 Julian Young (very pleasent ,polite and helpful) visited the premises to survey the area. I decided to have Daikin unit again. On 19th of January2022,Simon and his friend installed the unit. I was impressed with their work.Simon explained me nicely. We are pleased with their work. Above all Airway groups good value for money. I will recommend to my friends and family. Thanks to the staff. Bishan Bhatti
Helpful Report
Posted 2 years ago
We use Airway to service our air conditioning units. Our service engineer Joe was a great guy. Everything done very neatly and in a very timely manner. What more can I say - everything went very smooth.
Helpful Report
Posted 2 years ago
Joe came to service our air con units today. Looks like he's done a thorough job and was helpful, informative and knowledgeable. Very happy indeed, thanks Joe.
Helpful Report
Posted 2 years ago
Excellent service by Andy
Helpful Report
Posted 2 years ago
Very impressed by the service for our library aircon/heating system by Brendan today. He was polite and efficiently worked around our customers, as we were open. Five Stars!
Helpful Report
Posted 2 years ago
Well organised, knowledgeable, polite and tidy. Thank you.
Helpful Report
Posted 2 years ago
I have been dealing with the Airway Group for over twenty years and had three systems installed by them, and had them maintain them afterwards. I'm more than happy to recommend them as they are always polite, professional and provide a first class service at a reasonable price.
Helpful Report
Posted 2 years ago
Neat work and considerate throughout. We’re very happy with the result.
Helpful Report
Posted 2 years ago
Excellent service, installed 4 units with high quality professional finishing work, very clean and tidy after work. Installation engineers have very sound knowledge and knew what customer wants and surpassed my expectations.
Helpful Report
Posted 2 years ago
Excellent service from this well organised company whilst installing our air conditing. Kept up to date with install at all stages. Left everywhere clean and tidy at the end of th job. Would thoroughly recommend them as a company and the air con units installed. Well done to Mark and Jacob for the great job
Helpful Report
Posted 2 years ago
First I spoke to Tammi in the office, who was brilliant, then Julian (surveyor/pricer) equally so and then Simon and assistant Mark fitted the installation very professionally and worked hard. Very polite. I enquired at another company but was not impressed and that was just the phone. The air conditioning units look (and sound!) to be just what I want - I went for 2 individual units attached to one external condenser. The price is probably average for UK. I’d add a photo if the iPad lets me.
Airway Group 5 star review on 9th September 2021
Helpful Report
Posted 2 years ago
Five Star service from start to finish. What a professional operation. Was worth everyday we were without cooling. Priced higher than some but you only get what you pay for. Thanks to everyone involved from the Engineer that came out to look at our old unit, the Girl that took our calls, the Engineer that came to make sure everything was just what we needed and the the two lads that installed the unit.
Airway Group 5 star review on 23rd August 2021
Helpful Report
Posted 2 years ago
Great service by a well founded company. On time, exceptionally polite, great workmanship, tidy, and excellent quality products. The whole team are exceptional and would and do recommend. That’s their third instal for us.
Helpful Report
Posted 2 years ago
Airway Group is rated 5.0 based on 160 reviews