How would you rate
The Airborne Shop
"Easy to browse and order"
"Good quality, quick delivery"
"fast personal service great customer care .The best and you cant better that"
"I have not received my purchase yet."
"Paid for embroidery and didn’t get it."
"The logo was far bigger than the one that was on your advertising picture"
"stitching on zip frayed quite a bit, hole in right side pocket"
"the para wings you can only just see them"
Hi - We've had a few similar comments. The wristbands come direct from the charity and I've raised the issue with them. We've removed the wristbands from sale for now until the quality issues have been resolved.
Please email us at firstname.lastname@example.org if you'd like a refund.
Posted 7 months ago
"Your catalogue claims that the glass was 20. Fluid Ounces which equals '1 PINT'. This is wrong wrong and illegal advertising. I bought it because of the size so I could keep it at my LOCAL Pub which I visit every day. This I can not do as if found by the 'Weights a Measures' people then my local pub could be heavily fined of premises closed down.
Please rectify this problem soonest."
These glasses hold just over 20 ounces and do not feature line markings for the volume of liquid, they aren’t marketed as having them in either the imagery or description.
We have updated the product description to emphasise that the capacity is approximate to avoid similar disappointment for others.
Posted 8 months ago
"No problems with the shop itself. The assessment as poor is based entirely on the quality of the Airborne Forces Polo Shirt I bought. Compared with the quality of such when serving with Airborne Forces, the quality of the newly purchased shirt is very poor. Additionally, rather than just the Pegasus logo, the new shirt bears the totally unnecessary legend "Airborne Forces". Furthermore, the legend "Airborne Forces" cannot be described as discrete."
"Slow delivery. No discount or donation to a charity."
These Rugby Tops sold very well during a promotion and unfortunately we weren't able to dispatch your order as quickly as we'd have liked. We did dispatch within 4 working days however.
Regarding discounts and donations, all of our profits go to Support Our Paras (https://supportourparas.org/).
Posted 10 months ago
"You are usually very good, airborne shop, but the last item I ordered has yet to arrive, I am afraid."
"One of the Para wings broke off first day I wore them"
"The item received arrived very quickly, the only prob l em was it was the wrong item. I ordered they stood in the door but received a book on the Suez crisis. I am at present waiting to return the Suez book and hopefully can receive the item I ordered"
"These Items have never arrived..........This is now October 15th.......can you assure that they were sent to 3 Swann Place
If these are lost I will need to reorder"
Hi Leslie - I've sent you a reply via email, it sounds like they've gone missing in the post and we'll have replacements sent out first thing tomorrow.
Hope that's ok.
Posted 1 year ago
"I found this was far too small for advertised size. I made very expensive mistake and have written this off as a bad call. I won't buy another."
Hi Steve, thanks for your feedback.
The Rash Tops are designed to be tight fitting, generally to be worn as a base layer. Unfortunately we can't accept your top back for an exchange as it has been personalised, however if you would like another in a larger size I'm sure we can offer you a discount. Just give us a shout if you'd like to discuss.
Posted 1 year ago
"l ordered a 2xl jacket which is normally a good fit, even when wearing a sweat top underneath. When the item was delivered it was obvious that the jacket did not 'conform' to the usual sizes. I do not think the jacket will be of any value to me as it is much to tight. Disappointing as l have previously found that items purchased for myself or branch members have been OK"
Hi William, thanks for your feedback.
I'm not sure if you're referring to the cycling top, but they aren't anyway near as generous in size as the fleece lined jackets you had from us a few years ago. They're designed to be fairly well fitted, unlike the fleece lined jackets which are designed to leave space for a sweatshirt underneath.
You're more than welcome to return the item to us for a refund if you'd like.
Posted 1 year ago