The Airborne Shop Reviews

Name: The Airborne Shop
Address: Terence HouseDenman Street East, Nottingham
Rating: 4.89

4.9 Rating 10,090 Reviews

98 %

of reviewers recommend The Airborne Shop

4.9

Based on 10,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 8192173

Email:

info@airborneshop.com

Location:

Terence HouseDenman Street East
Nottingham
NG7 3GX

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The Airborne Shop 5 star review on 3rd July 2025

250

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my opinion the badge was poorly made and lacked detail I did think about returning it but can’t be bothered to Usually your stuff is fine but I think was disappointed with this cap badge tbh”

Helpful Report

Posted 7 months ago

“Top was XL, when it turned up more like XXXL, and to short to ratio of size”

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Posted 8 months ago

“paid for my stuff on11/09/24 but it did not arrive until the afternoon on the 20/09/24 at which time i was already in Arnhem must have bensenton the backof a tortoise.”

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Posted 9 months ago

“shirt never arrived . if item doesnt get at delivery adress within next week i will ask paypal to get money back.”

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Posted 1 year ago

Hello, sorry that the parcel hasn't arrived yet. We have sent you an email separately to help.

Posted 1 year ago

“Stitching on both sleeves are coming apart on both arms, not been washed yet.”

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Posted 1 year ago

“Very disappointed the length of time to receive the goods from ordering. I've still not received them being the fact that I ordered these items due to going the 3 para association gathering in Blackpool tomorrow. I would now like a refund. Never known the likes of it.”

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Posted 1 year ago

“The item has not turned up!”

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Posted 1 year ago

“Did not receive the item and when I reported it I was told to speak to my neighbours and go to my local Royal Mail offices which I did. The item was not with them and neighbours did not have it. I then tried to contact you again and there was an auto message saying you are closed until the new year. Very very poor service after buying items from you for years. I hope to hear from you soon.”

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Posted 1 year ago

“Not received my parcels yet”

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Posted 1 year ago

“Shocking quality, bronze statue glued on off centre, I emailed to rectify and was told she would arrange a collection from supplier, that was all, no further info and what would happen next etc, this was a gift I needed in time for Christmas now I’m not so sure I’ll get one that looks decent in time, refuse to buy another so it’s here in time incase it arrives just as shoddy as the last, haven’t received the rest of items as of yet either, spent £165 total on this site, total let down in service considering where I’m ordering from claiming to be the army’s best.”

Helpful Report

Posted 1 year ago

“The quality was poor in that I washed it once and it lost all its shape so not happy at all. Won't be buying from you ever again.”

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Posted 1 year ago

“Labeled XL but do not fit. All the XL Tshirts I've bought from you fit perfectly. I live in the US so not worth returning. Very disappointed.”

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Posted 2 years ago

“My gift hasn’t arrived and it was ordered on the 04/04/23. Please can you provide proof of delivery I don’t even know who the courier was”

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Posted 2 years ago

“Received my tie I still await my blue dressing gown with cap badge embroidery Suspecting lost in mail.”

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Posted 2 years ago

“So far, I haven't received the cap!!! I haven't known it take so much time for a simple task to be done. 10 years Bde. H.Q. Para Reg.!!!!!!”

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Posted 2 years ago

I'm sorry that your order hasn't yet arrived. Unfortunately the Royal Mail strikes are severely delaying deliveries, this is affecting all businesses who use Royal Mail. I can confirm that your order was posted out over a week ago and so hopefully shouldn't take much longer. Please let us know if you would like to update your review once the parcel arrives and we can send you a link to do so. Please accept our apologies again.

Posted 2 years ago

“This item has not yet arrived!”

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Posted 2 years ago

“Item not yet received”

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Posted 2 years ago

“Havant received it yet didn’t think it would take this long 😕”

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Posted 2 years ago

“I have not received my base ball cap.”

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Posted 2 years ago

“Still haven’t got the 2 sets of wings”

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Posted 2 years ago

The Airborne Shop is rated 4.9 based on 10,090 reviews