Air Conditioning One Reviews

Name: Air Conditioning One
Address: 35 A London Road, Raunds, Northamptonshire
Rating: 4.80

4.8 Rating 1,962 Reviews

96 %

of reviewers recommend Air Conditioning One

Company Reviews

Metrics

4.8

Based on 1,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Air Conditioning One 5 star review on 24th July 2023

Nhsps Gas Engineer Gary Lenton

Air Conditioning One 5 star review on 21st March 2023

Anonymous

Anonymous // 01/01/2019

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“Finding the stuff on the website was easy, the trunking was delivered fas. Would definitely recommend.”

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Posted 1 month ago

“Very helpful team”

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Posted 1 month ago

“Web site is very comprehensive and purchases are super smooth. Much easier to purchase online here than try to get through on the phone to my local stockists”

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Posted 1 month ago

“Ordered. Payment was easy. Arrived within a couple of days. Well wrapped and protected. Good price as I scoured the Internet and found these the cheapest.”

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Posted 1 month ago

“Very fast service ,I received the part I required in about 12 hours i fitted this and AC working great all within a day. Fantastic 👍🏻😀”

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Posted 1 month ago

“Very poor communication ordered a few time now may think twice about ordering again. One item didn’t get delivered with ordered and had to chase two weeks later to see if it was being delivered.”

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Posted 1 month ago

“Matt is the star of the show for me! Puts all other companies customer service to shame. New to the industry and Matt made this introduction the best one! Can't recommend more highly... that's before I even mention that they are overall the cheapest AC parts and tools supplier around. Thanks Matt and AC One.”

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Posted 1 month ago

“As sometimes happens a i an issue with my order, however ACone went above and beyond to solve it. On that basis I will definitely be using them again. They really do look after you as a customer, I'd highly recommend. A***********”

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Posted 1 month ago

“Great price perfect item and shipping was spot on”

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Posted 1 month ago

“Fantastic team great communication fast delivery thank you!”

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Posted 1 month ago

“Good price and stock,quick delivery Very good”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“Top service very fast delivery”

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Posted 1 month ago

“Great service. Quality item.”

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Posted 1 month ago

“Really good service at a busy time of the year, received most items within a couple of days. Only downfall was no communication regarding the unit been delivered due to been ordered by AC one from Panasonic direct however I understand this can be hard when using manufacturers especially at a busy time hence still giving 5 stars. Will definitely use them again in the future, staff are helpful and friendly when you call them.”

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Posted 1 month ago

“I placed an order for several items, but only part of my order has been delivered. The remaining items are still missing. I have tried repeatedly to contact your customer service by phone on numerous occasions, but each time I have only been met with an automated response and have been unable to speak to anyone. I have also sent multiple emails, yet I have received no reply whatsoever. This level of customer service is completely unacceptable. I expect an immediate response explaining the status of my missing items and either prompt delivery or a full refund for the undelivered products. If this matter is not resolved without further delay, I will have no choice but to escalate my complaint through the appropriate consumer protection channels.”

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Posted 1 month ago

“Great service quality merchandise”

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Posted 1 month ago

“I recently purchased an Aqua Mini Plus 5th Generation condensate pump for my air conditioning system from Air Conditioning One, and I am very pleased with both the product and the service. The pump is excellent — very quiet, efficient, and works perfectly for removing condensate. It is also very easy to install using the standard wiring diagram provided in the instructions. Everything was clear, straightforward, and convenient, which made the installation quick and hassle-free. Delivery was extremely fast — the pump arrived the next day. Overall, I am very impressed with Air Conditioning One. Great product, excellent service, and very fast delivery. Highly recommended.”

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Posted 2 months ago

“I ordered a part. I could track the delivery. It arrived”

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Posted 2 months ago

“Very expensive for bits of plastic. Have since found a manufacturer that does their own brand (same thing) for half the price. I won't be coming back for more at your price. Good part is speedy delivery.”

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Posted 2 months ago

Air Conditioning One is rated 4.8 based on 1,962 reviews