Air Conditioning One Reviews

Name: Air Conditioning One
Address: 35 A London Road, Raunds, Northamptonshire
Rating: 4.80

4.8 Rating 1,820 Reviews

96 %

of reviewers recommend Air Conditioning One

Company Reviews

Metrics

4.8

Based on 1,820 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Air Conditioning One 5 star review on 24th July 2023

Nhsps Gas Engineer Gary Lenton

Air Conditioning One 5 star review on 21st March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“out of date item recived and still not had rufund after i was promised that i would recieve purchassed item with a 2023 use by date.”

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Posted 3 weeks ago

“Order never received. No response from the company after i emailed them.”

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Posted 1 month ago

“I placed an order on 12th of june after 9pm, paid £9 for next day delivery but didnt receive any email confirmation. So i called the following day to enquire about this and was told that since the order was placed after 9pm, it will now be sent on monday. I have an option to cancel the order and get it delivered on saturday if i pay £14.99 for saturday delivery. Your colleague also mentioned that i will get the money instantly following the cancellation of order then i can place an order for saturday. I didnt receive the refund till monday then i placed an order on monday again for tuesday delivery. Please train your colleagues on how the refund process works. Customers will not get their money straightaway.”

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Posted 2 months ago

“Paid for saturday delivery however did not receive item until Tuesday. Nowhere on the website did it state that order had to be placed before a certain time. When i called to query the order on the Monday, the lady i spoke to was rude and dismissive of our concern regarding our missing parcel.”

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Posted 4 months ago

“Item not received so can’t verify”

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Posted 4 months ago

“Not received”

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Posted 5 months ago

“1 Some of the merchandise did not turn up I called up and found out there was a mistake and said it would be sorted. It has not been 2 returned to a product and bought a full kit paid still waiting for a refund for the product To date there has been no communication so obviously think you have forgotten about it”

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Posted 9 months ago

“Very poor service, paid for next day delivery and received it 3 days later, delivery charge not refunded as per my request”

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Posted 1 year ago

“I paid a lot of money to have this delivered and the company didn't come to my address and said we were not in. My wife is at home all day. This is not good.”

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Posted 1 year ago

“Haven’t even received parcel yet”

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Posted 1 year ago

“I’ve still yet to receive my items. DPD tracking states that they are still awaiting the parcel from yourselves. I’ve email twice with no response and I’ve now had an email asking to review my purchase. Very poor and disappointing.”

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Posted 1 year ago

“paid for next day delivery - came a week later with no explanation”

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Posted 1 year ago

“Items from my order is missing which is I have paid for.send them message the haven’t replied me”

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Posted 1 year ago

“I still haven’t received my item and you are asking me for a review.”

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Posted 1 year ago

“Dpd lost my parcel”

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Posted 2 years ago

“Ordered for Next day delivery, item did not show up. (PAID EXTRA FOR NEXT DAY DELIVERY AND ORDERED WELL BEFORE THE CUT OFF.) Called for an update, and I was promised a call back with an investigation, and this never happened, been 5 days now, no call received. item arrived 3 Days late, by which time I had purchased elsewhere!”

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Posted 2 years ago

“Our order of 3 bottles of coolsafe was badly packaged . 2 survived but covered in contents of broken one. No refund as yet”

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Posted 2 years ago

“Be nice when it turns up !!!!”

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Posted 2 years ago

“It makes a change for a company to do what they say. I ordered a fieldpiece gauge set midday Friday, and receiver the unit the next day which was a Saturday. I will be using this company again. Thanks.”

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Posted 2 years ago

“Never received products as deluvery driver delivered to wrong address and forged name of package recipient”

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Posted 3 years ago

Air Conditioning One is rated 4.8 based on 1,820 reviews