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Agri-linc Reviews

4.8 Rating 1,725 Reviews

97 %

of reviewers recommend Agri-linc

Company Reviews

Product Reviews

About Agri-linc:

We are a family business who have been farming in our home county of Lincolnshire since 1924 and agricultural machinery dealers since 1974. Now continued by the 3rd and 4th generations we established the new trading name in 2010 as Agri-Linc, allowing us to become a recognised leading supplier of agricultural equipment across the globe. Our stock includes; cultivation equipment, disc harrows, drills, bale handling equipment, ploughs, spreaders, sprayers, tractors and agricultural trailers.

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Agri-linc 5 star review on 1st May 2024

Agri-linc 4 star review on 6th September 2023

Agri-linc 4 star review on 6th September 2023

Agri-linc 4 star review on 6th September 2023

Agri-linc 4 star review on 6th September 2023

Agri-linc 5 star review on 4th February 2023

Agri-linc 5 star review on 1st November 2022

6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You tried but I wanted to speak to Peter Gilder at Thaxted and got someone at Bourne no good to me i farm in Dunmow !!!!!”

“Never had an issue but last order had a problem have emailed. Haven't heard anything back so highly doubt I'll use again”

Thank you for your review, unfortunately we were unaware of the problem you had, however have since spoken and got this resolved with some replacements coming out to you. We apologise for the inconvenience caused.

“Machine was clearly not the one in picture on your site However it was what was required. The point on the front right hand leg was loose on examination it was a spurious Kramp part no 34060851KR , I can not find any details on the shin . The bottom part fitted but the upper shin would not fit correctly as the holes did not align . Fortunatly I had purchased a set of wearing parts to put in stock , from yourselves therefore I was able to put the correct point on . Not quite the treatment or quality expects from reputable dealers . With Regards Robert Lockhart”

Good Afternoon Robert Thank you for your recent review, as this is the first time we are aware of the above issue, please could you call us to discuss. We then can investigate thoroughly and work together to find a resolution.

“Arrived very quick”

“Arrived later than was told but happy with product’s”

Thank you for your review John, I can see from your order that there was a delay as some of the goods were due into us a day or so after your order on the 12th, and then despatched on the 16th and delivered on the 17th. We are sorry for the delay in the goods being despatched and hope that you return to order again soon.

“Unfortunately The sub soiler leg’s weren’t the same size as the original ones on my machine. They also came with out any holes drilled in them.”

Thank you for taking the time to submit a review and bringing this to our attention, as discussed we will process a credit for you shortly.

“Fantastic service. Just delivery of parts takes 5 days which lets it down. Subsoiler leg needed a adjustment to fit.”

Thank you for the review, I am sorry for the time it took for the courier to deliver, we usually expect them to do this with 1-3 working days. We are glad however that you found the rest of our service fantastic.

“havent received product yet wrong one sent”

Good Morning, Mr Sands I have taken a look at this delivery and can see you have a customer service case raised with us. The original order came out to you direct from the supplier and they have apologised for the delay in getting the correct item out to you. They have informed us that this has now been despatched and should be delivered to you by the end of the week. If you have any further questions then please let us know.

“I would really appreciate input from a local rep when possible to initiate workings of the machine. The hand book is limited in information.”

“Delivery hard work every time. Items never left first time even though farm is well away from the road and plenty of buildings. Always have to contact DPD with clear instructions to leave in any shed - then they leave it at the farmhouse! Happens everytime.”

Hi Michael, I am sorry for the issues experienced with the couriers. I will add a note to your account to provide more detailed instructions to the courier in future to try and alleviate this with any future orders, however besides this it is largely out of our control I am afraid. If there are any more questions please do not hesitate to call us 01778 591225. Many thanks, The Customer Service Team

“Next day delivery doesn't appear to be any better than normal delivery for the extra cost.”

Hi Robert, Unfortunately we do not offer a Next Day delivery service, at present as we cannot guarantee this service with the couriers. We offer a Same Day Despatch, which means that orders received before 2pm will be collected on the same working day, or the next day for orders after 2pm, by the courier, and then delivered within one to two days. I can see that your order was placed initially on bank holiday Monday, and processed and despatched the next working day, Tuesday. According to the courier tracking this was then delivered on the Thursday, within the 48 hour delivery window we aim for. I am sorry if there was any confusion at the point of order as to the delivery services we currently offer, and I will consult with the web team to ensure this is clearly explained on the website. Many thanks, The Customer Service Team.

“Stock was not available when first expected but to be fair I was kept in the loop until delevery was arranged.”

Hi Peter, I am sorry about the delays in the delivery on this product but I am happy to hear that the communication on this issue was clear throughout. Many thanks, The Customer Service Team.

“Product fine and agri linc staff helpful. Atrocious delivery by dpd.”

David Thank you for your feedback, it is always good to hear that our staff have been helpful, and we will continue to work with our couriers to ensure issues are resolved in a timely manner.

“Delivery good. Couldn’t find everything I needed on the website.”

Thank you for your review Arthur, sorry we couldn’t supply everything you needed at this time. We welcome feedback, so please email info@agri-linc.com with items that you think we should be stocking.

“Poor service with delivery”

Thank you Hugh for your review. With reference to the delivery side of your order, we had discussed that there have been delays with some of our deliveries however I am happy to see this has now been delivered within the 4 day window stared on our site.

“Good products but slow on delivery even when informed of no arrival. 12 days to long when waiting for drill parts. Lucky for you it's been wet or I would have scored 1 *.”

Hi Gordon, I would like to apologise to you on behalf of our couriers. It appears that this parcel was lost in their carrier network, although I am pleased to see we have raised a replacement order to you which was delivered 14 October. I appreciate your patience whilst we resolved this matter. Many thanks, The Customer Service Team.

“I havent received my purchase yet.It was grease cartridges,perhaps you might look into it.”

Unfortunately there doesn't seem to be any grease cartridges on this order. We are currently looking into it and will let you know directly. I can see you are a regular customer, thanks for your business.

“The product was ok ,but the delivery was poor”

“I still need an invoice for the payment and paid for next day delivery and come I think 3 days later!”

“Quick delivery and price competive”

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Agri-linc is rated 4.8 based on 1,725 reviews