Adrian Flux Reviews

Name: Adrian Flux
Address: East Winch Hall, East Winch, Kings Lynn
Rating: 2.79

2.8 Rating 358 Reviews

49 %

of reviewers recommend Adrian Flux

Company Reviews

Metrics

Info

2.8

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0344 381 6502

Email:

contact-us@adrianflux.co.uk

Location:

East Winch Hall, East Winch
Kings Lynn
PE32 1HN

Write Your review

Tell us how Adrian Flux made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always pleased with the service I receive and the flexibility that is applied when a revised quote has been required due to being offered a more favourable quote elsewhere”

Helpful Report

Posted 10 years ago

“They have dealt with a couple of claims for me efficiently. Renewals by email is now quicker and easier.”

Helpful Report

Posted 10 years ago

“Adrian Flux have looked after my classic car insurance for many years and they have always been helpful and efficient.”

Helpful Report

Posted 10 years ago

“I had to make several calls to your office during the renewal of my insurance, as I required to effect a change to the Agreed Value of the vehicle, and had noticed some errors concerning my personal details on the documents, and wished to have these corrected. On the plus side, all your representatives with whom I have spoken have all been very helpful and courteous. However, despite having clearly indicated which details were wrong, and what the correct entries should have been, the policy documents were subsequently re-issued with the errors still uncorrected.”

Helpful Report

Posted 10 years ago

“Been with A F for many years.On the whole its been a good experience. I have got a bit niggled sometimes when my renewals have come through at silly prices,but when you go on a comparison site and get it for half the price,they match it(or even beat it) but to be fair this last time there was only about a fiver increase from last year,so that was good. Had a bit of a bump recently(hit from behind) and I rang the claim line number and within a couple of hours they'd taken on the case and engaged a solicitor,but progress seems to have staled a little now. On the whole not too bad when you consider how poor some insurance companies are..”

Helpful Report

Posted 10 years ago

“We have all of our cars insured through AF and have for a number of years. I often have to query the quoted cost as it is higher than I could get online, and subsequently your staff find a lower quote or reduce the admin cost. All this is so frustrating and a waste of my and your time. I have recently posted a question about the best/cheaper way to insure a 17 year old driver. Your site says replies within 2 days.... I'm still waiting. Oh. One more thing, why can't I insure all of our vehicles together on one policy. (2 daily vehicles and 2 to 3 classic vehicles.) Surprise me and send a reply. Regards Allen Rose-Land 1204allen@gmail.com”

Helpful Report

Posted 10 years ago

“When first took out policy was dealt with by a pleasant young man who appeared to be quite familiar with the vehicle (Land Rover). Premium quoted was quite acceptable. My only dislikes was being asked to resubmit details of modifications, even though none had been made, other than those already notified (when I first took out the policy) Also, not too happy that card details are/were retained for automatic renewal. Otherwise, no complaints.”

Helpful Report

Posted 10 years ago

“Awaiting next . Quote if Same or lower will take it”

Helpful Report

Posted 10 years ago

“I have used Adrian Flux for many years mostly because they insure my Classic Mini which has been modified and therefore needs a specialist insurer. They also offer agreed value policies which is needed for a Classic car. They also insure my normal Daewoo and give me a good price on this each year but only after I have shopped around and found a good deal elsewhere which they then match. I would prefer to have the best deal offered in the first place.”

Helpful Report

Posted 10 years ago

“Very helpful, can always talk to the about price if your renewal is too expensive which is why I've been with them for over 10 years.”

Helpful Report

Posted 10 years ago

“As far as I'm concerned Adrian Flux have always been good. Having said that I have never made a claim, but their last renewal did go up but they did agree to match another quote.”

Helpful Report

Posted 10 years ago

“It is important that my american car has got a good level of insurance cover that I feel I can rely on, and you appear to fit the bill. Thank you.”

Helpful Report

Posted 10 years ago

“Always given excellent service for my modified and classic mini's. Not as cheap as they used to be relative to other insurers but the policies can always be adjusted to match your requirements and agreed valuations are a great addition to classic policies.”

Helpful Report

Posted 10 years ago

“Owners of Classic Cars do not have many options as most insurance companies do not want to deal with anything that is 40 years old. Adrian Flux does (thank you!) and so far it has been a good relationship.”

Helpful Report

Posted 10 years ago

“Been with you for years , would have still been with you if you'd price matched quote with from Hastings which over a £100 cheaper ,but nobody got back in touch”

Helpful Report

Posted 10 years ago

“Will always match a better price, but I wish they would give the best price without having to look elsewhere .”

Helpful Report

Posted 10 years ago

“Never had any problems with Adrian Flux - always friendly service over several years, although last year the renewal notice didn't come through and thus wasn't auto-renewed when my credit card number had changed, Unfortunately the prices quoted for renewals just aren't competitive any longer and I have to go elsewhere.”

Helpful Report

Posted 10 years ago

“I would just like it that when I receive a renewal quotation, it is the very best deal you can provide as I have to check on comparison sites and then come back to you where 9 times out of 10 you will match or better the quote from the comparison site, which can we frustrating and wasting time! I am always happy with the service I have had from Adrian Flux the staff are always friendly and helpful when you call, have used your services for many years.”

Helpful Report

Posted 10 years ago

“OK so far, but I guess the premium will rise yet again at next renewal even though I have not made a claim since joining.”

Helpful Report

Posted 10 years ago

Adrian Flux is rated 2.8 based on 358 reviews