Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,954 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,954 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 2 year old and 6 year old love it!!!!”

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Posted 4 years ago

“Great service. Ordered on the Friday and delivered by the Monday”

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Posted 4 years ago

“Awesome swing, great for kids above 5, very sturdy and not difficult to build”

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Posted 4 years ago

“Brilliant service and staff. Not sure about the swing as my son hasn't unpacked it for my grandson yet.”

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Posted 4 years ago

“Excellent all round from ordering delivery and product thank you”

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Posted 4 years ago

“Fab! Is what i can say about this product. Well made and very strudy. My lottle boy loves it. Specially the rainfall. I felt like id dpne an arm workout after having to pour the water for the rain fall for 2 hours hahaha. My little boy loves putting his head under when the water is coming down. Would 100% recommend this product. You have some lovely stuff on your website. Will be ordering again. Super fast delivery. Thank you”

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Posted 4 years ago

“Very good service and prompt delivery. Item excellent quality and grandchildren love it!”

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Posted 4 years ago

“I bought this for my 2yo sons birthday he absolutely loves it and so does my 4 & 6yos. This is a Excellent product and keeps them entertained for hours.”

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Posted 4 years ago

“I only found activity toys direct through a google search for the item I was looking for and as they were the cheapest I took a gamble on a company that I hadn’t come across before. The service was first class. The delivery was next day, even in the current lockdown. I won’t hesitate to use the company again.”

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Posted 4 years ago

“Fast delivery, excellent service.”

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Posted 4 years ago

“Received very quickly. Very easy to put together. My wife is a childminder and the kids love this, kne of the best purchases ever. Keeps children of all ages happy for hours. Can be used indoors as well as out.”

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Posted 4 years ago

“Prompt service - received my order the day after I placed it. The water tray was on a special deal so I bought it early to keep for a birthday present in the spring!”

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Posted 4 years ago

“Super speedy delivery and my son just loves it. Can’t wait for the warmer weather so it can go out in the garden, as it’s currently taking up most of my front room haha!”

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Posted 4 years ago

“We had a problem with an ill fitting extension pack for the kids rollercoaster but the way in which the customer service department dealt with it was probably the best customer service experience I’ve had in memory. From helpful and friendly staff when calling them up to very prompt call backs and email responses. Also the replacement unit and pick were both surprisingly prompt. I work in the service industry so to actually make a customer feel that their issue is a concern and not a hassle because the customer is an idiot is a real achievement and disappointingly rare. Well done and top marks”

Activity Toys Direct 5 star review on 20th January 2021

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Posted 4 years ago

“Super fast delivery. Haven't opened the box yet as it's for a birthday gift. Will definitely buy from them again”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“This is my 3rd purchase for roller coster. I first bought it for my kids and they had a brillant time on it. Easy to join and take off indoor or outdoors. I then purchased it twice for gifts as it’s well worth it and if you have a few children or play dates this is super fun. Ayesha”

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Posted 4 years ago

“I bought the step2 up and down rollercoaster for my Grandaughter for Christmas and she loves it, as does everyone who has seen it. only was the service and delivery excellent the price was the cheapest I found online. Will definitely buy from Activity Toys Direct again.”

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Posted 4 years ago

“First time shopping with u but definitely won't be the last, I received my order with a part miss contacted u by email and received the part the very next morning, absolutely delighted, thank so much 5 out of 5* from me.”

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Posted 4 years ago

“Great customer service and fast delivery in time for Christmas!”

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Posted 4 years ago

Activity Toys Direct is rated 4.6 based on 2,954 reviews