Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,956 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kids love it. Aged 2 and 4!”

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Posted 7 years ago

“Delivery was spot on and communication couldn t be improved upon x”

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Posted 7 years ago

“Very happy children!”

Activity Toys Direct 5 star review on 24th July 2018

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Posted 7 years ago

“Quality product and quick delivery”

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Posted 7 years ago

“What a fantastic company to deal with from start to finish. The cheapest prices around and cost nothing for delivery to the Highlands, the very next day. As for the mud kitchen it is just perfect and worth every penny. My 2 children just love it. Will most definitely shop with you again soon.”

Activity Toys Direct 5 star review on 23rd July 2018

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Posted 7 years ago

“I ordered something for my granddaughter’s first birthday. I got to chose the delivery date and they delivered on her birthday. A great experience just what you want.”

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Posted 7 years ago

“We recently purchased the wooden growing swing set for our 12 month old grandson. Ordering was easy and the swing arrived well packaged and intact on the specified day. Assembly was relatively easy although the instructions are all diagrams, no written instructions and perhaps not as clear as they could be. The swing is a great success.”

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Posted 7 years ago

“Excellent quality wood work at a good price (£73). Not the easiest to build as no preset holes but noting a spare 90 minutes wont solve. Children are very pleased with it.”

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Posted 7 years ago

“Great item, easily assembled, packaged well, one happy customer and one happy grandson 👍”

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Posted 7 years ago

“Came the next day as said very happy with the up and down coaster my little one is 2.5 and he loves it Thank you”

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Posted 7 years ago

“Excellent service and next day Delievery very pleased with my purchase”

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Posted 7 years ago

“Super fast delivery, in time for my sons first birthday, easy to put together and very sturdy! Best birthday present!”

Activity Toys Direct 5 star review on 22nd July 2018

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Posted 7 years ago

“I've not actually opened the parcels yet but delivery and customer service was amazing. Thankyou”

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Posted 7 years ago

“Very quick delivery, great swing my granddaughter loves it.”

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Posted 7 years ago

“Absolutely perfect! Kids love it. My youngest two are aged 6 and 8 and they just can’t get enough of this swing set. Thank you for the prompt delivery also, next day delivery and it was delivered by 10am.”

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Posted 7 years ago

“I ordered a 'pre oder' Plum Swing from Acitivity Toys Direct and contacted the company as I had a few delivery queries. All those I spoke to were very helpful and I found out that the swing had come in to stock early. I ordered online at 12pm and it came the next day. Their courier - Tuffnells were also very helpful and between 12-1pm I could ring if my order hadn't arrived and they could contact the driver to get an approximate time. Delivery was very easy and the delivery driver was very courteous. The only issue I had was the manufacturers fault as there were 2 spring washers missing (nothing major) I called Activity Toys Direct at 4pm ish for advice and they said they would contact me with a solution most likely the next day - I was contacted at 5.30pm the same day where I was informed the parts would be sent first class the next day. From start to finish this has been a great buying experience and other companies (especially larger ones) could learn from this especially their customer service. I will be using them again in the future and would highly recommend.”

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Posted 7 years ago

“Ordering was simple and delivery super quick! Highly recommended.”

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Posted 7 years ago

“Very sturdy swing am amazed how strong it is and how easy it was to assemble”

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Posted 7 years ago

“Arrived on time and as expected. Good quality, required assembly but I managed myself as my husband was on conference. The dinosaures we received were different colours than on the picture but I like the bright colours and one pink perfect for my little girl. She loves to play with it.”

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Posted 7 years ago

“My little boy loves it and very fast delivery”

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Posted 7 years ago

Activity Toys Direct is rated 4.6 based on 2,956 reviews