Activity Toys Direct Reviews

Name: Activity Toys Direct
Rating: 4.62

4.6 Rating 2,948 Reviews

90 %

of reviewers recommend Activity Toys Direct

4.6

Based on 2,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Activity Toys Direct:

At Activity Toys Direct we constantly aim to innovate, delivering new standards to the distribution of large play equipment to our customers. Since 1998 Activity Toys Direct have grown year on year and relocated their distribution several times. The latest distribution centre utilizes 40,000 sq feet of warehousing allowing Activity Toys Direct to stock thousands of product. Unlike many online retailers, Activity Toys Direct are not reliant on third parties to fulfill orders and this means that we can roll out our popular 'Next Day' service on thousands of products.

At Activity Toys Direct we are proud of the products we sell. We chose our ranges carefully which is why you will only see good quality products on our site. We also believe that our customers should be able to buy great quality products at great value prices which is why we monitor the web constantly to make sure our prices are the best.

Activity Toys Direct are constantly sourcing new product and increasing the range offered to the UK. Join thousands of our customers and sign up to our newsletter for the our editorial recommendations and exclusive offers

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Activity Toys Direct 5 star review on 16th June 2024

360

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the kids loved playing with this, the water is shallow so ideal for the little ones, being a registered childminder safety is very important has been ideal for cooling off, great for soaking my feet in after a busy day. 😂”

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Posted 2 years ago

“Done a great job in warming the pool the instructions ain’t that good but we got it done keeps things out to.”

Activity Toys Direct 5 star review on 20th July 2022

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Posted 2 years ago

“Brilliant pool Cover! Although this cover is over twice the price of what the pool actually cost, I can't believe that they weren't thought of (or at least available in this country) before now. Perfect, swim and play time in any conditions, if the wind gets up and brings in a chill then it is easy to just close the lid and crack on. Love it, really love it!”

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Posted 2 years ago

“The good bits...Very pleased with the product, it is well-made, using good materials and totally fit for purpose. It does exactly what you would expect it to do. The bad bits... Unfortunately, the instruction book was not very clear, with diagrams that were difficult to understand. There were also a number of bits 'left over' however this is intentional, dependent on what size/type pool you are fitting to. I would respectfully suggest that the company look to modifying the instruction book, or perhaps put a more 'user friendly' version online for ease of access. The cover took about an hour to assemble and attach to the pool, and can easily be done by one person with an average understanding of the instructions. Good value for money? Definitely. Would I buy one again? Definitely.”

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Posted 2 years ago

“Super quick delivery, tricky to install but there in the end. Makes the pool warmer and also keep rubbish, debris out”

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Posted 2 years ago

“Great fast service”

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Posted 2 years ago

“I registered for a stock update on Monday, had a notification Tuesday morning that stock was due in by Friday....so I pre-ordered Tuesday morning and the product was delivery Wednesday morning! So impressed and the item is fantastic.”

Activity Toys Direct 5 star review on 8th July 2022

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Posted 2 years ago

“Amazing water table, been looking at a few different ones for a while then came across this one, my girls love it! so much space for them both and friends to play. Very well made and looks lovely.”

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Posted 2 years ago

“Outstanding service. Really easy to place an order. Delivered the next day. I can’t fault this company. I have had no problems. Thank you.”

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Posted 2 years ago

“Would recommend great toy”

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Posted 2 years ago

“I ordered the trolly for my two little grandsons, absolutely over the moon with item. As are my two grandsons. Definitely worth the money well made, sturdy the boys love it. No issues with rough bumpy ground either, easy to pull along.”

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Posted 2 years ago

“Very impressed with this company and their communication and honesty. Ordered unicorn step2 rollercoaster for next day delivery expected Monday, it hadn’t arrived by the Friday so phoned them and my order had been missed somehow and they were apologetic and were posting that day for delivery Monday, got a courtesy phonecall on the Monday morning to let me know what time my parcel would arrive. Anyways, the rollercoaster is fab the kids love it , even my 1 year old uses it. Hopefully it is robust and kids can get many years of fun out of it. Took me only 20 mins to assemble the coaster and the ride on toy, didn’t have a hammer so had to improvise with a wooden stick so took a bit longer. I ordered the extension kit too and it’s worth the extra 80 quid fo sho. Hoping they do extra extension kit”

Activity Toys Direct 5 star review on 27th June 2022

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Posted 2 years ago

“Absolutely fantastic service and product. Recommended to everybody and I believe the exit dome is now sold out so I'm guessing that's good advertising”

Activity Toys Direct 5 star review on 26th June 2022

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Posted 2 years ago

“Unbelievable product , kids love it , amazing delivery service too , all round well worth the money ❤️”

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Posted 2 years ago

“Quick delivery, and everything works as it should really pleased with it.”

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Posted 2 years ago

“The waterfall discovery wall is brilliant for our two year grandson and his four year old brother. Prompt delivery”

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Posted 2 years ago

“Brilliant company, delivery was quick and when we had pieces missing they shipped replacements and a treat to compensate the delay. So impressed with the customer contact and service. Would definitely buy from them again!”

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Posted 2 years ago

“Good service and Quick respons, thank you;)”

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Posted 2 years ago

“Great service, super fast shipping and the items good quality. Thanks 😊”

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Posted 2 years ago

“Lovely sturdy product my boys love it”

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Posted 2 years ago

Activity Toys Direct is rated 4.6 based on 2,948 reviews