Acorn Protect Reviews

4.4 Rating 81 Reviews

88 %

of reviewers recommend Acorn Protect

Company Reviews

Metrics

4.4

Based on 81 reviews


Customer Service
Communication Channels	Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“I am happy from my insurance”

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Posted 4 months ago

“After having a problem I had a phone call this morning from Leanne who was very helpful and sorted it all out”

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Posted 5 months ago

“useless communication on email and phone, we have to pull out every piece of information , no straightforward talking 🤷‍♀️ sent us million documents still no info about whats urgent and most important 🤷‍♀️🤷‍♀️🤷‍♀️”

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Posted 6 months ago

“Did not understand fully before the insurance was bought because the woman on the phone did not let me ask questions and was speaking too fast. Now I am stuck with a black box I did not want”

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Posted 10 months ago

“Unable to get through to speak to anyone about an urgent matter”

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Posted 1 year ago

“Amazing customer service, Amy has been the best customer assistant I have spoken to”

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Posted 1 year ago

“I need you to contact me as I told you I wasn’t renewing with you over a month ago as I found another company cheaper and I’ve had an email from you saying I’ve renewed with you this is a joke”

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Posted 1 year ago

“Would not recommend”

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Posted 1 year ago

“Ive been given a policy I don't not except I have been trying to call u guys but no one is getting back to me”

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Posted 2 years ago

“Ref: HAVTD209624 Dear Sirs, I have been trying to contact you for 7 days now to no avail, I have been on hold for hours on end I have emailed the customer chat and that has been useless also I wish to suspend my renewal and no longer wish to proceed for a new year of insurance I have received a competitive quote from Aviva thanks If you need to speak to me, I am available on 07886451674 Regards Luke Preen”

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Posted 2 years ago

“Terrible company”

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Posted 2 years ago

“Dreadful person on the phone had bad attitude and cut us off. Never had such bad service in my life”

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Posted 2 years ago

“I agreed to continue with my renewal offer. realised my payment had not been requested from my account and realised my insurance was not renewed and I have drove for 10 days uninsured which could have cost me my career if I was stopped by the police and recieved points on my licence.”

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Posted 2 years ago

“Took my new policy out with Acorn Protect this month. Spoke to Aimee, was very friendly and very very helpful, managed to get a me a good price. Would definitely recommend Acorn Protect, great service and great staff. Special thanks to Aimee.”

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Posted 2 years ago

“Amy helped me to insure my car today and was very helpful pleasant and made things simple for myself and put me at ease thank you so much amy”

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Posted 2 years ago

“Amy was extremely helpful over the phone, applying necessary changes to the policy seamlessly, and providing excellent explanation and customer service skills.”

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Posted 2 years ago

“The process to gain insurance was very good. Speedy fitting of the telematics device. However no communication about how and when I can view the data. Help!”

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Posted 2 years ago

“I’m very happy with the insurance , is just I don’t receive any feedback of how I am driving because I have a black box and also I don’t see how many miles I go per month.”

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Posted 2 years ago

“Just recently insurance myself with acorn insurance and 100% were fantastic over the phone, Amy was a credit to speak to and I can say must be a credit to the team, she helped me all the way through setting up the insurance policy and was just all around helpful and great to talk to. Would highly recommend acorn insurance as it goes so far, hope the rest of the year will keep me just as happy with them. Thanks Reece.”

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Posted 2 years ago

“Amy was very thorough and handled the call in a friendly and professional manner”

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Posted 2 years ago

Acorn Protect is rated 4.44 based on 81 reviews