AA Labels Reviews

Name: AA Labels
Address: AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU, Peterborough
Rating: 4.70

4.7 Rating 1,830 Reviews

92 %

of reviewers recommend AA Labels

4.7

Based on 1,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About AA Labels:

AA Labels is a family owned business that specialises in designing, producing and printing labels, so for us the business is all about labels. We have become a market leader in labelling solutions and our labels are an integral part of products and systems used in every major market and industry sector.

Visit Website

Phone:

01733 808062

Email:

customercare@aalabels.com

Location:

AA Labels, 23 Wainman Road,PeterboroughCambridgeshirePE2 7BU
Peterborough
PE2 7BU

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AA Labels 5 star review on 6th April 2026

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AA Labels 5 star review on 27th November 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pas reçu”

Helpful Report

Posted 5 years ago

Nous sommes désolés que Chronopost n'ait pas effectué votre livraison et reconfirmons que votre commande a été expédiée le mercredi 21.10.20 et nous vous remercions de l'avoir porté à notre attention, notre équipe de service client est en train d'enquêter et vous contactera sous peu. Merci pour cette dernière commande et nous le résoudrons à votre satisfaction. We are very sorry that Chronopost have not made your delivery and reconfirm that your order was despatched on Wednesday 21.10.20 and thank you for bring this to our attention, our customer care team are now investigating and will be in contact with you shortly. Thank you for this latest order and we will resolve this to your satisfaction.

Posted 5 years ago

“Constantly disappointed with AA Labels, but I have to use them because what I need is very specific and no one else does it. The usual issues are with delivery it’s almost always delayed and no one lets you know until you call/message them. I have to order waaay in advance to be safe and even then they struggle. They messed up a print delivery for me once and I was relying on it for deliveries which set me back quite a bit. Usually the product is good when it arrives and it’s always well packaged, so that’s something. Overall I need them but if there were alternative options, I’d go with someone else. I also never write bad reviews but I got an email and thought this might help.”

Helpful Report

Posted 5 years ago

Thank you for the latest order Tom and for bringing your dissatisfaction to our attention and we have asked our customer care team-leader to investigate and contact you. This is not a typical response from our customers and we apologise and need to understand why you are experienceing the difficulties outlined in you your review. Your comments have indeed helped and we will be in touch. Thank you.

Posted 5 years ago

“What a waste of my time Naz, and a loss for your company. I asked for a blank A4 sample and received some 35mm dots. How am I supposed to check the print quality on these? I given you 2 stars for your delivery time.”

Helpful Report

Posted 6 years ago

Thank you for making us aware of this Gary and you have already spoken with Nazmin in our customer care team and she has sorted out a sample label size that will allow you to test print more easily on your printer. In relation to the postal service offered by Royal Mail, your sample was posted at 14:05:30 on Friday 24.07.20 and delivered to your letterbox yesterday, Monday 27.07.20, which is perhaps a working day later than we would have hoped, but not within our control once collected. We very much hope that you find the gloss-white Polypropylene material for inkjet printing satisfactory and look forward to continuing to be of service when you require labels.

Posted 6 years ago

“Je n’ai pas reçu ma commande d’échantillons :-(”

Helpful Report

Posted 6 years ago

Veuillez accepter nos excuses Nadege car vos échantillons ont été expédiés le 15.06.20 et un membre de notre service client organisera un deuxième jeu d'échantillons qui vous sera envoyé. Cordialement, AA Labels Please accept our apology Nadege because your samples were despatched on 15.06.20 and a member of our customer care team will organise a second sample set to be sent to you. Kind regards, AA Labels

Posted 6 years ago

“Service not good at all. Not 3-5 day delivery as stated. Its actually 3-5 day dispatch. You should make this clear because it effects how people order and which service they opt for. Such slow dispatch times for a product of this type is very much out of date by todays standards. DPD offer an excellent service, why wait such a long time to dispatch. Really doesn't make much sense at all.”

Helpful Report

Posted 6 years ago

Thank you for bringing this to our attention Domenic and we have investigated this matter and respond as follows. Your order was palced via the website on Monday 01.06.2020 at 21:28 and produced and despatched on Thursday 04.06.2020 at 11:39:53 for delivery to you on Friday 05.06.2020, 4 days after placing the order. We do also offer a next-day service, which if you needed the labels quickly for only another £2.67 ex VATyou could have had the labels delivered on Wednesday 03.06.2020 We apologise that you were expecting a faster delivery and for future orders if you require a fast delivery, please select the next-day delivery option.

Posted 6 years ago

“I informed the receptionist that I'd need the order for Thursday but it didn't arrive. The delivery company came by and left a card but I didn't hear them knocking or ringing the doorbell, so it's been delayed even further and has meant that i've had to miss my market stall day and about £200! I'm devestated. It's now due tomorrow!”

Helpful Report

Posted 6 years ago

Thank you for the latest order of matt-white Polyethylene labels on A4 Dry Edge sheets Tania and we are sorry to learn that you missed the courier delivery, although that is hardly our fault and a two-star rating as a consequence seems somewhat harsh. Nevertheless we look forward to continuing to be os service to Dream Thyme whenever you require labels.

Posted 6 years ago

“Very limited customer service. Later delivery”

Helpful Report

Posted 6 years ago

We apologise for the experience that you have had with your first order of printed labels Andrew and you have made you feelings known to our customer care team. We hope that perhaps we may be given the opportunity rectify your experience and look forward to continuing to be of service to Module System Ltd when you next need labels.

Posted 6 years ago

“Not packed in a box, just in a plastic bag which is no good at all, had to use an Avery box, which is the correct way to package this sort of product!”

Helpful Report

Posted 6 years ago

Thank you for the first order of matt-white paper labels Graham and we appreciate and understand your review. We have already changed our packaging to card wallets and boxes, but as your order was for a minimum order quantity of a stock-line it was already packed ready for picking and despatch. We apologise and assure you that the reamining plastic packaging will be replaced with card and we look forward to continuing to be of service when you next need labels.

Posted 6 years ago

“As of yet I haven’t received my parcel I’m expecting it to be delivered Tuesday Because of the bank holiday weekend and Royal Mail aren’t open Saturdays at the moment I imagine that’s the delay”

Helpful Report

Posted 6 years ago

Thank you for the latest order of high-gloss white paper labels Jim, which you placed at 18:39 on Monday 06.04.20 (therefore Tuesday 07.04.20) on a free 3-5 day working day delivery. Your order was despatched on Thursday 09.04.20 and despite the altered working arrangements because of the social -distancing required and the Easter public holidays, the courier company should deliver today Tuesday. We look forward to continuing to be of service whenever you need labels.

Posted 6 years ago

“Je n'ai pas aimé,je ne m'attendais pas a qu'il soit de cette taille.”

Helpful Report

Posted 6 years ago

Merci d'avoir répondu en examinant vos échantillons d'étiquettes Mouna, nous ne sommes pas en mesure de fournir des échantillons de taille spécifique, mais si vous parlez avec notre équipe de service client, nous essaierons de comprendre ce que vous voulez d'un échantillon et de vous aider . Thank you for responding with a review of your sample label materials Mouna, we are not able to provide size specific samples, but if you speak with our customer care team we will try to understand what it is that you want from a sample and help you.

Posted 6 years ago

“Website is so difficult to navigate. We just put in the product code and still ended up with the wrong thing!”

Helpful Report

Posted 6 years ago

Thank you for the first order of matt and semi-gloss white paper labels Tracey and for letting us know that you may have ordered something not quite right for you label application. If you contact our customer care team they will be happy to help you select suitable labels and you can always place orders via the telephone until you become more conversant with the navigation of our website. We look forward to continuing be of service to Margaret Hills Clinic Ltd whenever you need labels.

Posted 6 years ago

AA Labels is rated 4.7 based on 1,830 reviews