92 Degrees Reviews

Name: 92 Degrees
Rating: 4.58

4.6 Rating 250 Reviews

88 %

of reviewers recommend 92 Degrees

Company Reviews

Metrics

4.6

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

92 Degrees 5 star review on 22nd July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing. Poor quality of coffee. Never roasted on the day it says it was. Took longer than expected to arrive. And expensive for what it was. Will not be using them again.”

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Posted 2 months ago

“I waited weeks for my order, I tried to cancel as I went elsewhere. Account disabled. Kept putting the phone down on me and continues to charge me. I'm going to my bank.”

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Posted 2 months ago

“I’ve been trying for over a week to contact someone about our order which was incorrect when it arrived. We’re still waiting for a reply. If we’d had one I might be able to leave a review about the product.”

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Posted 6 months ago

“I've been waiting for it since 17/07 - that's 2 weeks now.....”

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Posted 8 months ago

“Ordered the coffee with free keep cup, received the coffee but not the keep cup. Sent two emails over a week ago, received nothing back. Really poor, which is a shame because the coffee tasted great”

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Posted 9 months ago

“Waited a week for delivery, told staff there my coffee machine is temperamental and only works with fresh coffee, I have a sage barista touch. Coffee crema is poor and splutters out the machine once it's dialled in.”

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Posted 9 months ago

“Ordered 29.05.23 Notification of delivery on 30.05.23 Did not arrive X3 emails asking for updates were not replied to Finally got through to someone on phone on 07.06.23 No apology Delivered 08.06.23 Not a great experience unfortunately”

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Posted 10 months ago

“Ordered two bags of coffee, Only one came Sent two mails requesting the issue to be resolved No response”

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Posted 10 months ago

“I am sorry to have to leave a 1 star review but I feel it is the only way to get in touch concerning a problem with my order. It arrived within a few days but contained an order for another customer. Unfortunately, my emails and Facebook messenger messages have not been answered and the phone number on your website is unavailable. Your product is excellent, but the facility to sort out a mistake in the order delivered appears to be very customer unfriendly. I remain waiting for instructions as to how to return and replace the order which I received.”

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Posted 11 months ago

“I haven't received my coffee? Email doesn't work with tracking so I can't see where it is, it just says my order is being prepared.”

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Posted 1 year ago

“Order 2 weeks ago. No coffee received and no reply to look into it. Could I know why the tracking information is so opaque? Disappointed. I am about to moving out so please check it again. Many thanks.”

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Posted 1 year ago

“Still actually waiting for my order, nearly 2 weeks after purchasing. Customer service comes across pretty arrogant and when i've asked for a refund, haven't managed to get anywhere with them, other than them saying they're unable to offer me one as there 'isn't actually a problem with the product' - other than me not having received it obviously!”

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Posted 1 year ago

“Ordered nearly 3 weeks in advance of Christmas, as a gift. It didn't arrive so had to buy something else. I won't be buying from here again.”

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Posted 1 year ago

“Won’t accept cash for coffee but happy to have tips in cash. Hypocrites”

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Posted 2 years ago

92 Degrees is rated 4.6 based on 250 reviews