92 Degrees Reviews

Name: 92 Degrees
Rating: 4.58

4.6 Rating 250 Reviews

88 %

of reviewers recommend 92 Degrees

Company Reviews

Metrics

4.6

Based on 250 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

92 Degrees 5 star review on 22nd July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic local business. Great quality coffee and the local delivery has been spot on in Liverpool!”

Helpful Report

Posted 3 years ago

“Coffee is excellent, local delivery service is great now that they have stopped using Royal Mail and started delivering themselves.”

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Posted 3 years ago

“Ordered 29.05.23 Notification of delivery on 30.05.23 Did not arrive X3 emails asking for updates were not replied to Finally got through to someone on phone on 07.06.23 No apology Delivered 08.06.23 Not a great experience unfortunately”

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Posted 10 months ago

“Ordered two bags of coffee, Only one came Sent two mails requesting the issue to be resolved No response”

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Posted 10 months ago

“Delivery took about 15 days to arrive. Sent two emails to hello@92degrees.coffee for an update and no response to either email (not very good customer service!). Called and spoke to a helpful person in the Roastery and was sorted eventually.”

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Posted 10 months ago

“Expensive, really disappointed by the quality / taste. I had good expectations after reading reviews but I can get better quality and cheaper coffee at alternative places online”

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Posted 11 months ago

“I am sorry to have to leave a 1 star review but I feel it is the only way to get in touch concerning a problem with my order. It arrived within a few days but contained an order for another customer. Unfortunately, my emails and Facebook messenger messages have not been answered and the phone number on your website is unavailable. Your product is excellent, but the facility to sort out a mistake in the order delivered appears to be very customer unfriendly. I remain waiting for instructions as to how to return and replace the order which I received.”

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Posted 11 months ago

“I haven't received my coffee? Email doesn't work with tracking so I can't see where it is, it just says my order is being prepared.”

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Posted 1 year ago

“Order 2 weeks ago. No coffee received and no reply to look into it. Could I know why the tracking information is so opaque? Disappointed. I am about to moving out so please check it again. Many thanks.”

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Posted 1 year ago

“Still actually waiting for my order, nearly 2 weeks after purchasing. Customer service comes across pretty arrogant and when i've asked for a refund, haven't managed to get anywhere with them, other than them saying they're unable to offer me one as there 'isn't actually a problem with the product' - other than me not having received it obviously!”

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Posted 1 year ago

“Great service, packaged well, smells great. Don't know what it tastes like as a gift for a friend.”

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Posted 1 year ago

“Ordered nearly 3 weeks in advance of Christmas, as a gift. It didn't arrive so had to buy something else. I won't be buying from here again.”

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Posted 1 year ago

“You Sent the wrong coffee that I ordered I emailed to you inform you never got a reply I know there was a Royal mail postal problem”

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Posted 1 year ago

“Won’t accept cash for coffee but happy to have tips in cash. Hypocrites”

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Posted 2 years ago

“AMAZING! Wouldn't go anywhere else for my coffee.”

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Posted 2 years ago

“Awesome coffee pods!”

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Posted 2 years ago

“Love being able to get my coffee pods delivered to my door, all recyclable which is so important, oh and the coffee is amazing too, with lots of delicious iced coffee on this hot weather!”

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Posted 2 years ago

“Delicious coffee and delivered really quickly!”

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Posted 2 years ago

“Fantastic subscription service, as well as in-store coffee. Subscription always arrives in good-time, and all of the stores we have visited (mainly Myrtle St) have very friendly staff and a great interior. Keep it going!”

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Posted 2 years ago

“Best coffee and cafe staff in Liverpool.”

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Posted 2 years ago

92 Degrees is rated 4.6 based on 250 reviews