“Excellent service and the supplying of samples is a great selling point as now we have seen the product we just need to decide what colour and we will be ordering our flooring.”
“Gave dimensions, area calculated by staff. 2/5 too much, even without 10% for wastage. Not delivered on day specified. Came day after. Totally wrong order. Sorted with customer service. Same delivery delay. Nobody working after 5. Why tell customers they can contact till 6?”
Thank you for your feedback.
We sincerely apologise for the inconvenience caused by the delivery issues you had encountered. This is not the level of service we aim to provide.
We appreciate you taking the time to share your experience and will take your comments on board.
Kind regards
Rebecca
