“Jack Davies was very thorough in explaining how the HiHi system works and patient with my endless queries. The phone system is working out well and I definitely recommend the HiHi phone system for it's features and user-friendly interface.”
“Kieren was efficient with the install & very helpful with any of my staff requests for information. To be honest I hardly knew he was here, by the end of the morning all new phones were installed & working perfectly.
Paul Henstock, Director
Turentek (Architectural Ironmongery) Ltd”
“Quick and easy set up. Mike Graham was very knowledgeable about the product and was friendly and professional whilst in the office. Still yet to fully use the system but impressed so far.”
“Tom made our transfer across to Hi Hi seamless. nothing was too much trouble and he took his time to show us all the features that make the system perfect for our business.”
“Elliot came out to me today he was very good a lovely chap. Help me out doing what should have been done by other engineers and the BT engineer. Wire was left dangling by other engineers and switches left. Elliot has sorted things up by putting them were they should be.”
“Great install experience, Peter guided us through every step making sure all staff fully understood the system and all questions were answered on the day. Great work Peter much appreciated from Singer Machines Ltd”
“Very helpful and pleasant engineer Rhys came out today to install our new HiHi equipment.
Everything went very smoothly and we are very pleased with the service so far. Thank you”
“Terry visited us at STS yesterday to begin the install process of our new HiHi handsets, he provided an excellent service in a friendly professional manner.”
“Amazing desk phones, Installation was smooth with expert training on how to use all the phones, would recommend if thinking of getting new desk phones or looking for phones that allow you to work from home with ease.
Overall very impressed with the service and Handset
Matt Grice
Greenline Services & Supplies Ltd.”
“Absolute scam. Was misold this from day one. I'm now paying £800 per month for a phone system to run a small garage/Mot station. Sales representative told me clearly that it would be £240 per month and forgot to mention the £570 lease charges for the equipment. I am now stuck in a 7 year contract. The leasing company BNP Paribas are sponsoring yacht races around the world with my f*****g money.”
“Shocking Account Management & Unethical Practices
The account management is a shambles. £2800 of credits missing from our account. Had to repeatedly chase for a account review. They then can't even offer a further deal just want to double the monthly charge and lock you in for another 7 years. What annoys me most is the CS team are very affible but the account management staff Connor and Annika haven't even attempted to resolve the issue even after repeatedly chasing. More Cowboy Com than 4 Com.”
