4Com Reviews

Name: 4Com
Rating: 4.55

4.6 Rating 1,323 Reviews

89 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and customer care We first got in contact with HiHi at the beginning of the month via the website. They were quick in getting back to us and arranging a meeting with the sales person. The sales person was very helpful and made it easy to order the phones and get the ball rolling. HiHi then arranged the next working day for an engineer to come out and install the phone system. Peter was also very helpful and left us with the new phone system up and running and training on how to use it. Overall the experience has been great and everyone's been really friendly. Thank you :)”

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Posted 1 year ago

“Phones have been delivered on time, waiting on further installation but our engineer Tom was efficient, friendly and gave us a clear update on how the rest of the process is going to be. Emily @ Charmac”

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Posted 1 year ago

“We have just had a new HiHi phone system installed at E-Carparts Ltd / B S Motors. The service has been seamless and very professional. Highly recommended. Rob Scriven”

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Posted 1 year ago

“Great service! Quick and very thorough. Would highly recommend. Laura Culley”

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Posted 1 year ago

“Been with HiHi for a number of years and this review is for a recent upgrade. All equipment arrived on time and Chris Hillman did a superb job of installing and running through all the new tech, arrived on time, answered any questions and said will be on hand in the future should we need it. Thank you”

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Posted 1 year ago

“Very helpful and the new phone system is great. Thanks to engineer”

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Posted 1 year ago

“Had Kieren come out today, top service and sorted all issues and got the system working spot on.”

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Posted 1 year ago

“Great Experience. Explained everything really well”

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Posted 1 year ago

“Mike was absolutely brilliant with all instillation, he explained everything clearly, all work completed to a very high standard.”

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Posted 1 year ago

“The new HiHi system installed today is smart easy to use, our installer Rich was very courteous, professional and knowledgeable. H.L.T.I Ltd..........”

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Posted 1 year ago

“Our engineer Kieren has been brilliant, turned up when he was scheduled to and went through everything with us at each stage explaining why he was doing certain things. When it came to training us all on with the new systems he was very thorough taking his time and making sure we all understood at each stage. Kieren was also very neat, made our comms room look so much better! Katie - Britannia H Appleyard and Sons”

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Posted 1 year ago

“Good knowledge from sales team and easy install process. we had 3 phones added to our office. Engineer who came to install was very knowledgeable and gave us the information needed. Chris @ Inspired Washrooms Ltd”

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Posted 1 year ago

“Rhys Waite came and fitted our phones for us last week and was so helpful and friendly, really took the time to sit and go through everything with each member of staff and answered all of our questions.”

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Posted 1 year ago

“Very helpful; Chris explained everything really well and happy to answer any questions. Great service”

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Posted 1 year ago

“Christopher Hillman did a great job top bloke”

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Posted 1 year ago

“Terence who installed our equipment was very professional, helpful and polite. Good service received. Thanks.”

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Posted 1 year ago

“Mike did instal of the new HiHi system and dealt with all tasks 100%”

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Posted 1 year ago

“Chris came out to swap us over to the HiHi phones today, very professional and friendly.”

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Posted 1 year ago

“splendid service installer very helpful”

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Posted 1 year ago

“Stevenage Insurance Services Ltd HiHi provided fantastic service from start to finish. HiHi was punctual and informative. Our engineer Rich delivered brilliant service and training. Nothing was too much trouble for him, and he was very friendly.”

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Posted 1 year ago

4Com is rated 4.6 based on 1,323 reviews